# FAX from iPhone: Send Document — user reviews

> 97 indexed App Store user reviews of FAX from iPhone by GEODELIC, L.L.C., rated 4.80/5 from 2,319 ratings.

- Source: https://appshunter.io/ios/app/fax-from-iphone-send-document/id1211097835/reviews
- App overview in markdown: https://appshunter.io/ios/app/fax-from-iphone-send-document/id1211097835.md
- Rating breakdown: 5★ 2,083 · 4★ 155 · 3★ 38 · 2★ 10 · 1★ 33

## What do users think of FAX from iPhone?

Overall sentiment: positive

**Pros**

- 🚀 Fast and efficient
- 👍 Easy to use
- 💡 Convenient faxing from anywhere
- 🚀 Speedy transmission
- 👍 Reliable service
- 👍 Great customer support

**Cons**

- 🐛 Occasional issues with credits/billing
- 🐛 Inconsistent free fax experience
- 🐛 Unclear pricing and limitations

**Commonly reported bugs**

- App crashes when trying to send faxes
- Issues with uploading/scanning documents
- Discrepancies in credit balances

**Most requested features**

- Ability to upload documents directly from cloud storage
- More payment options beyond in-app purchases
- Clearer communication on free vs. paid features

## Newest reviews (16 of 97)

### 5/5 — Great App

*2023-05-21, version 2.9.2*

Great App quick and easy to use!

### 5/5 — The best fax site

*2023-05-08, version 2.9*

I love this fax app they are the best

### 5/5 — Convenient

*2023-04-03, version 2.8*

Very easy to do, great app!

### 5/5 — King

*2023-03-17, version 2.8*

Totally awesome App. I’ve been using this mobile app for years now. Very convenient working away from home. Recommended for business travelers, Entrepreneurs and others

### 5/5 — Great app

*2023-03-06, version 2.8*

It was simple and easy to use. Made my experience with this task a good one. 👍🏻

### 5/5 — Speedy fax

*2023-02-25, version 2.8*

I love this app it’s very convenient and useful

### 5/5 — Key Kleaning

*2023-02-16, version 2.8*

If you want to save time & money, use this app. I use it for my business religiously.

### 5/5 — One free fax

*2023-02-16, version 2.8*

I was able to send a fax for free! No subscription, no free trial. I love that! I hate when some apps advertise things for free, but they really come with strings attached.

### 5/5 — Totally Recommend!! 💜👏

*2023-02-11*

Easily a 5 star rating!  Simple, smooth, actually works & it’s affordable!  I can’t remember when a productivity app checked off every requirement I was needing.  Also, they have in app support chat that also gets a 5 rating because they respond to you in seconds & are amazeballz!  I’m Not kidding!  It’s almost instant!  PLUS, it’s a real person!!  Nothing makes an already perturbed person even more frustrated than having to rephrase a simple question/problem over & over to a stupid bot that ends up making me feel like a complete dumbazz for not deleting the app immediately!  

My question wasn’t really a problem, but I needed clarification & my customer support rep quickly answered my question & then even asked me if I would like some free credits!?!  I didn’t have a complaint or a problem & yet they went above & beyond anything I expected!  A+ 

Thank You Guys For Bring Back Customer Service!!!  I was sure it was a thing of the past.

### 5/5 — Easy To Use

*2023-02-02, version 2.8*

App was quick and easy to use just as described.

### 5/5 — Fast

*2023-01-26, version 2.8*

Fast and easy to use. Saves me time from goin to a store and dealing with all the hassle. Love it

### 5/5 — Fax

*2023-01-10, version 2.8*

Very nice work

### 5/5 — Best convenient  fax service

*2022-12-27, version 2.8*

This app is so easy, great and convenient.
I’m so impressed.

### 5/5 — That worked and it’s free

*2022-12-27, version 2.8*

Every time I download a free fax it turns into wanting a payment hopefully this one doesn’t do that. Yay

### 5/5 — Through challenges support is defined

*2022-11-15, version 2.8*

“Your communication and solution during this tight situation was refreshing within the realm of “support”. It is exceptional.”

### 5/5 — Wow

*2022-08-31, version 2.8*

All I can saw is wow, this just helped me a lot. Super glad about this.

## Most critical reviews (10 lowest-rated)

### 1/5 — Don’t work

*2026-04-09, version 3.0.6*

Keep saying number invalid smh

### 1/5 — Rip off

*2024-10-01, version 2.9.6*

This app didn’t work.  It was able to accept payment and pretend to send the documents. It kept giving me an error message.  I ended up paying for the fax at an office supply store.

### 1/5 — Doesn’t work as advertised

*2024-05-14, version 2.9.6*

The app indicates that the first page is free, however; it seems as though only the cover letter is free. I attempted to send out my fax but I received an error message. An option appears stating “see why” but when I click it it just takes me back to the location where I can reattempt  to send my fax. It then gives me the option to apply a cover letter which did not happen the first time around. I fill out the cover letter, attach the fax in which I want to send and it’s telling me that both will be for free and anything after that will be an additional charge. When I submit send, it is asking to apply credits in order to send off my fax. I should’ve listen to the other comments that said the same thing happened to them before downloading the app.

### 1/5 — Not free and not worth it.

*2022-04-28*

The only part that’s free is your first page which is the cover letter they provide. Then you have to Pay for coins in order to cover the cost. 

Completely false advertising. Doesn’t allow free Incoming nor outgoing faxes. But the most deceptive in exploitative part about this common practice is your forced to create an account with your personal information and receive nothing. The only indication was The word “free” is in quotation marks every time it’s listed. The only part that’s free is your first page which is the cover letter they provide.

**Developer response:** 85% of users worldwide send a cover page and/or one fax page.  This fax app is totally free for those users.  For the 15% of users that send more than one fax page, you have to pay for the additional fax pages.  

No other fax app on the market gives you anything for free.  And many of them trick you into signing up for subscriptions that charge up to $9.99/per week.  We give one free cover page/one free fax page and additional fax pages are pay as you go.  Over 90% of our users appreciate this business model and it is reflected in the reviews. I developed this fax app because I faxed my drivers license to a car dealership a few years back and was charged $5.99. I believe sending a single fax page should be free.

If a user is not satisfied, I immediately refund them and/or give them free credits to send their fax. Lastly, I do not make any money from this app. We literally break everything because I give away so much.

### 2/5 — Hidden cost

*2022-07-19, version 2.8*

This is not free but 2.99 should suffice

### 3/5 — It faxed 50 percent of the time

*2023-11-07, version 2.9.6*

It faxed half the time. I like having an ap versus a fax machine though

### 3/5 — Faxing great but missing credits

*2022-05-02, version 2.8*

This app makes it easy to Fax documents. However, some of my credits were missing. I contacted the developer and they were replaced... but maybe not all of them. I sent a couple of faxes since then. My credits are at zero again and I had some left.

### 4/5 — Needed a pay as u go fax

*2020-12-28*

I really needed a pay as you go fax since most people don’t except them in my area, everybody does email or scanning attachments. But, you still have a few of those to ask for a fact so if I’m not in the office, I’ve had a hard time being able to do this and I found this one without having to pay $30 a month for a service I might use once or twice every six months! I love the ability to pay with credits and use as you go.

### 4/5 — Fee

*2020-07-28, version 2.3*

It was great however I would like to be able to pay other than using apple payment - I wanted to use another card and couldn’t pay for the services forgot my apple login I would have subscribed

### 4/5 — Free? Yes. Here’s how.

*2020-07-24*

As others have said you really don’t seem to get an option for sending a fax for free when you get to the point to send the fax. The developer responds  by saying you will get a pop-up that gives you free credits for sending your fax. 

I got to the final page and was ready to send the fax. At the bottom below the send fax button it says it takes 32 credits. At the top right it shows a balance of zero credits. There is no pop-up for free credits. I didn’t want to touch the send button because I wasn’t sure I would get the free credit offer based on what others said in their reviews. Out of curiosity I touched the zero credit and to my surprise the pop-up appeared. I chose the free credit option and the balance showed 32 credits. So that’s the trick. Touch the credit balance to get the free credits. If that were clearly explained I would have given it 5 stars.
Side note: Auto renew subscriptions are managed in the phone settings, Apple Account, subscriptions not in app’s settings.

## Most praised reviews (10 highest-rated)

### 5/5 — Fax was a breeze

*2026-03-16, version 3.0.4*

First time user and found the app easy to use, included a fit for purpose cover sheet and delivery confirmation. The app does not scan but allows for scans or photos in your library to be accessed for the document package. I will seek feedback from the receiver.

### 5/5 — Perfect

*2026-02-27, version 3.0.4*

Me encanta la aplicación

### 5/5 — Fax

*2026-02-04, version 3.0.4*

This Fax from IPhone app works great and is very easy to use.

### 5/5 — Fax from iPhone

*2025-12-24, version 3.0.1*

Rocking man

### 5/5 — Fax app

*2025-07-28, version 2.9.14*

Very helpful customer support

### 5/5 — One free fax. I like that!

*2024-06-28, version 2.9.6*

This the only app that will at least let you fax one page at no charge to earn your business and that’s fair to me!

### 5/5 — Lost credits again

*2023-10-05, version 2.9.6*

I have not used this service since February and I had saved credits. I had to purchase additional ones today can you restore the credits that I lost from February please and thank you 

PATRICK FAGAN.

### 5/5 — Highly recommend

*2023-09-21, version 2.9.6*

Quick easy & convenient. Thankyou .

### 5/5 — My go too

*2023-09-20, version 2.9.6*

I use this and it comes in so handy. They also give you free fax and then you pay it’s affordable and efficient.

### 5/5 — Easy to Use and Affordable

*2023-07-04, version 2.9.4*

I liked that you can pay by the fax, rather than having to purchase a subscription. It’s easy to use, it’s based on the number of pages, which is a plus for people like me.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
