# FAX from iPhone・Send doc・Faxer — user reviews > 364 indexed App Store user reviews of FAX from iPhone・Send doc・Faxer by Plekmin Trade, S.L., rated 4.80/5 from 16,123 ratings. - Source: https://appshunter.io/ios/app/fax-from-iphonesend-docfaxer/id6446494282/reviews - App overview in markdown: https://appshunter.io/ios/app/fax-from-iphonesend-docfaxer/id6446494282.md - Rating breakdown: 5★ 14,389 · 4★ 812 · 3★ 268 · 2★ 111 · 1★ 543 ## What do users think of FAX from iPhone・Send doc・Faxer? Overall sentiment: negative **Pros** - 🚀 Convenient faxing from iPhone - 👍 Easy to use - 💡 Helpful for those without a fax machine - 🚀 Quick fax delivery **Cons** - 🐛 Unreliable fax delivery - 💰 Expensive subscription fees - 🔒 Lack of transparency around pricing - ⛔ Difficult to cancel subscription - 🐛 Glitchy interface and cropping issues **Commonly reported bugs** - Faxes not being delivered - Ongoing subscription charges after cancellation - Inability to unsubscribe from within the app **Most requested features** - Pay-per-use option instead of subscription - Delivery confirmation for faxes - Improved customer support ## Newest reviews (10 of 364) ### 2/5 — Easy but expensive *2026-08-18, version 2.12.0* After typing the cover page and adding the files I am informed it costs $12 to send. ### 4/5 — 환불이 안돼요.. *2026-07-24* 쓰지도 않고 구독 후 바로 취소했는데 환불 칸으로 안 넘어가져요 **Developer response:** 안녕하세요! 구독 취소는 App Store를 통해 진행되며, 다음 링크의 절차를 따라주시기 바랍니다: https://support.apple.com/HT202039 환불 요청 또한 App Store에서 직접 처리됩니다. 자세한 내용은 다음 링크를 참조해 주세요: https://support.apple.com/HT204084 Faxer를 이용해 주셔서 감사합니다! Liam S.​​ ### 4/5 — Easy to use *2026-07-17, version 2.11.0* overall this app was easy to set up and use, I faxed my documents without any problem. The only downside is it can be expensive to maintain weekly or year-round but the $.99 trial period was greatly appreciated ### 4/5 — 구독취소 *2026-07-13* 사용하고 4만4천원 한달 결제했는데 다시 구독 취소하고싶습니다 **Developer response:** 안녕하세요! Faxer를 사용해 주신 좋은 경험을 공유해 주셔서 감사합니다. Faxer의 자동 갱신 구독 관리는 App Store에서만 가능하다는 점을 다시 한번 알려드립니다. 구독 취소 방법에 대한 자세한 내용은 다음 링크를 참조해 주세요. https://support.apple.com/HT202039 저희 앱을 이용해 주셔서 감사합니다! Nadia S ​ ### 4/5 — 👍 *2026-07-09* Besser als gedacht. Nur viel zu teuer. Deswegen werde ich es nur beim ausprobieren belassen. **Developer response:** Hallo! Vielen Dank für Ihr Feedback. Wir hoffen, Ihnen gefallen die App und ihre Funktionen! Sollten Sie einmal Hilfe benötigen, kontaktieren Sie uns gerne über das Kontaktformular in den Einstellungen. Wir wünschen Ihnen einen schönen Tag! Liam S. ### 1/5 — Not happy with this at all *2026-06-17, version 2.11.0* Why does it keep changing my fax number, I’m waiting for a fax back and have given the fax number advised, this number has changed several times now! every time I check to see if I’ve had a reply fax, my fax number is different… where will my fax response be sent??? I’m paying a weekly subscription for rubbish… would not recommend ### 1/5 — Fax impossible à envoyer *2026-06-03* J’essaie d’e voyer mon fax et malheureusement comme l’application est étrangère les réceptions sont impossible **Developer response:** Bonjour ! Nous sommes désolés d'apprendre que vous rencontrez un problème avec Faxer. Veuillez nous contacter en remplissant le formulaire « Nous contacter » dans le menu Paramètres et en décrivant le problème rencontré. Nous examinerons votre problème. Nous sommes impatients de vous aider. Nadia S. ### 5/5 — So fast and easy! *2026-05-25, version 2.10.0* So happy with this app,, I needed to send the govt some documents and wow this app took care of it in minutes and with good quality ### 3/5 — いま？ *2026-05-24* スキャンがいまいち **Developer response:** こんにちは！ご意見をお寄せいただき、ありがとうございます。なお、ご投稿いただいた評価とレビューの内容が一致しておりません。アプリの改善に大いに役立ちますので、評価を更新していただけますと幸いです。よろしくお願いいたします。 Lucy M. ### 5/5 — DXと言いつつも *2026-05-24* とある党の支部総会の出欠表の提出方法がFAXのみでした。政府はDXDXとデジタル化を推進する動きですが、エンドユーザーにはその能力が備わっていない世代が多く、その世代がまだまだこの国の中心を担っている事をとてつもなく実感。このアプリで無事送信出来ました。 **Developer response:** こんにちは！Faxerをご利用いただき、ご満足いただけたとのことで大変嬉しく思います。皆様からのご意見は、私たちがさらなる努力を重ね、最高のユーザー体験を提供し続けるための大きな励みとなります。よろしくお願いいたします。Lucy M. ## Most critical reviews (10 lowest-rated) ### 1/5 — Advertised as free *2026-08-19, version 2.12.0* Advertised as free fax app for Iphone but when you download it, iafter scanning all documents it then asks you to pay. ### 1/5 — This is a deceptive POS *2026-08-18, version 2.12.0* This is a scam, you get through the process then it wants to charge - what's worse is apple lets them, and this should be a standard function like selecting a printer or saving a file - Apple what the hell are you thinking? Tim cook gold bars as gift to the dictator? Very bad man ### 1/5 — Richtig mies ! *2026-08-12* Einmal runtergeladen Probe Abo gemacht, direkt wieder gekündigt weil es nicht funktioniert hat. Seit dem versuchen sie täglich!!!!! 19,99€ von meinem Konto abzubuchen! Obwohl ich dieses Abo nie bestellt geschweige dem zugestimmt habe. Das Appel solche Betrüger hier zulässt ist eigentlich ein Unding ! Wie die auf eine 4,3 Bewerbung kommen ist mir ein Rätsel! **Developer response:** Hallo! Nur eine kurze Erinnerung: Sie können Ihr automatisches Faxer-Abonnement ausschließlich über den App Store verwalten. Weitere Informationen zum Kündigen von Abonnements finden Sie unter diesem Link: https://support.apple.com/HT202039. Vielen Dank, dass Sie unsere App nutzen! Zoe P.​ ### 1/5 — WTF IS WRONG WITH THE SCANNER? *2026-07-30, version 2.12.0* The scanner refused to take a flat picture of my flat piece of paper that I was trying to send to the IRS. I had to take different filters to try to get the best scan. And four or five or six shots each just to get an acceptable scan. ### 1/5 — Hier wird man betrogen *2026-07-16* Wenn man nicht gleich ein Abo für 9.99 Abschlüssen will, wird ein Probeangebot für 0.99 angeboten. Pustekuchen hier wird trotzdem der volle Preis iHv 9.99 abgebucht. Das sind Betrüger. Nun ist man nach meiner Rezension auch noch so unverschämt und erzählt etwas von Missverständnis. Es wurde kein Abo verlängert. Es wurden für 1/2 Tag anstatt des Probeabos der volle Preis abgebucht. Betrüger SCAM **Developer response:** Hallo! Es tut uns leid, falls es zu Missverständnissen bezüglich unserer Abonnements gekommen ist. Bitte beachten Sie, dass sich Ihr Abonnement nach Anwendung des Aktionspreises automatisch zum regulären Preis verlängert. Das Einführungsangebot gilt ausschließlich für Neukunden, die dieses Produkt noch nicht genutzt haben. Falls Sie bereits ein Abonnement hatten, das gekündigt wurde, ist das Einführungsangebot nicht anwendbar. Vielen Dank für Ihr Verständnis! Liam S. ### 1/5 — Frais *2026-07-16, version 2.11.0* Ce n’est pas gratuit ### 1/5 — Charges money and does not let you manage account in app or site *2026-07-04, version 2.11.0* Even though I never sent a fax, I’m repeatedly charged. There’s no way to cancel ### 1/5 — 使用にはいくつか注意点 *2026-06-30* このアプリではなくWEBから使用。初回無料の表記に注意してください。 実際には3日間180円の有料体験が始まり、その後月額2980円に移行する仕組み。解約ページが通常のメニューにはなく、非常に見つけにくい。アプリでも解約にはひと手間かかる模様。 **Developer response:** ​​ こんにちは！弊社のサブスクリプションプランに関して誤解が生じており、申し訳ございません。ご希望のプランを選択後、該当する料金が請求されますのでご了承ください。ご不明な点がございましたら、設定メニューの「お問い合わせ」フォームからお気軽にお問い合わせください。喜んでお手伝いさせていただきます。なお、Faxerの自動更新サブスクリプションはApp Storeからのみ管理できることを改めてお知らせいたします。サブスクリプションのキャンセル方法については、こちらのリンク（https://support.apple.com/HT202039 ）Rose L. ### 1/5 — Sagt einem erst dass es was kostet wenn man schon alles gescannt und eingerichtet hat *2026-06-29* Fühle mich um Lebenszeit betrogen - ansonsten wäre das Ding schon gut, aber der Abo-Preis ist 9,99 € pro Woche übelst übertrieben. Fazit Blendung, Wucher und Bauernfang. Schade. **Developer response:** Vielen Dank für Ihren Kommentar. Wir entschuldigen uns für etwaige Missverständnisse. Mit unserer App können Sie Ihre Dokumente kostenlos scannen. Ein Abonnement ist nur zum Versenden gescannter Dokumente erforderlich. Wir freuen uns über Ihr Feedback und setzen uns dafür ein, für alle zugängliche Optionen anzubieten. Vielen Dank für Ihr Verständnis. Rose L. ### 1/5 — Cannot cancel *2026-06-29, version 2.11.0* You cannot cancel this app. Trying to cancel in the app takes you back to setting screen and searching tells you to visit the App Store which gives no information on cancellation ## Most praised reviews (10 highest-rated) ### 5/5 — Faxer app *2026-08-18, version 2.12.0* Love it! Easy to use. ### 5/5 — Trusted Earned *2026-08-13, version 2.12.0* Simple, minimalist, a trusted source ### 5/5 — Bang On !!! *2026-08-07, version 2.12.0* I needed to submit something to a company on a weekend with the deadline falling on Sunday!!! The company letterhead and contact info shared a fax phone# beside their voice phone#. I needed proof that they received my reply and could only think of the good old facsimile machine (fax) This app did exactly everything I needed, cover page ahead of my reply, and all saved to my cloud storage. I highly recommend this app ✅ ### 5/5 — Boomers Dream! *2026-07-31, version 2.12.0* My parents are getting older and some forms MUST be faxed for insurance (crazy, I know). This app solve my boomer parents issues in 30 seconds with a cover sheet & time stamped delivery confirmation as a cherry on top! Can’t recommend enough. ### 5/5 — 구독취소 *2026-07-11* 급하게 사용할일이있어서 구독취소하려니 방법을모르겠네요 구독취소좀 부탁드립니다 **Developer response:** 안녕하세요! Faxer를 사용해 주신 좋은 경험을 공유해 주셔서 감사합니다. Faxer의 자동 갱신 구독 관리는 App Store에서만 가능하다는 점을 다시 한번 알려드립니다. 구독 취소 방법에 대한 자세한 내용은 다음 링크를 참조해 주세요. https://support.apple.com/HT202039 저희 앱을 이용해 주셔서 감사합니다! Nadia S ​ ### 5/5 — 助かりました *2026-07-05* とても使いやすくて、確実に届けてくれます。 **Developer response:** こんにちは！フィードバックありがとうございます！Faxerをお楽しみいただけているとのこと、大変嬉しく思います。皆様のご支援に感謝いたします。今後もアプリの改善に努めてまいります。Nadia S. ### 5/5 — Actually helpful, fair and functional! *2026-07-04, version 2.11.0* This app will hit you with a $12 subscription fee if and as soon as you want to fax something BUT offers a week trial at $0.99 to try it out which is really great for a customer like me who literally has one fax to send and would not likely ever use the service again, certainly not consistently. I am so grateful and pleased they offer this trial as they get a dollar, I get to fax my very few documents and then we can go our separate ways. Just thanks to the developer for offering that affordable and fair option. Truly rare and decent conduct these days. ### 5/5 — Perfect *2026-06-10, version 2.10.0* This was perfect for a quick affordable fax ### 5/5 — Senate facts for the first time *2026-06-07, version 2.10.0* The facts was extremely easy to use ### 5/5 — 구독취소 환불 *2026-06-04* 결제까지 되어버려서 아직 사용을 안 했는데 구독 취소해도 환불이 안 되네요. 환불 넘어가니까 메일로만 진행되던데 어떻게 해야하나요? **Developer response:** ​안녕하세요! 리뷰를 남겨주셔서 감사합니다. 더 나은 서비스를 제공해 드리기 위해 설정 메뉴의 "문의하기" 양식을 통해 연락해 주시면 감사하겠습니다. 최대한 빠른 시일 내에 답변드리겠습니다. 연락 기다리겠습니다! Nadia S. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*