# Fax Pro: Fax from iPhone App — user reviews > 79 indexed App Store user reviews of Fax Pro by Municorn Limited, rated 4.70/5 from 907 ratings. - Source: https://appshunter.io/ios/app/fax-pro-fax-from-iphone-app/id1200322240/reviews - App overview in markdown: https://appshunter.io/ios/app/fax-pro-fax-from-iphone-app/id1200322240.md - Rating breakdown: 5★ 785 · 4★ 70 · 3★ 16 · 2★ 9 · 1★ 27 ## What do users think of Fax Pro? Overall sentiment: negative **Pros** - 🚀 Convenient - 👍 Easy to use - ⏱️ Quick and efficient - 💰 Affordable pricing **Cons** - 🔄 Subscription model change - 🚫 Unreliable fax delivery - 💰 Hidden/unexpected charges - 🔒 Lack of transparency - 🔍 Poor customer support **Commonly reported bugs** - Purchased credits not applied - Faxes failing to go through - Inability to unsubscribe **Most requested features** - Send and receive fax capability - Refund/credit policy transparency - Better communication about changes ## Newest reviews (11 of 79) ### 2/5 — SEND - NOT RECEIVE *2024-04-18, version 2.0.4* I don’t know anyone that needs a fax app that does not want the ability to send and receive. i’m currently waiting for a refund. I gave two stars instead of just one because the customer service was very fast snd friendly. ### 4/5 — Engraved logo *2023-03-16, version 1.9.3* So far ok ### 3/5 — Ok Product *2021-08-27, version 1.2* It’s an okay app. The only con about this app is when I take pictures using the scan app feature and when the picture is being saved into the app, it fails and I have to retrying. When using a different app and share it to this app it works fine. ### 1/5 — Doesn’t Work *2020-08-03, version 1.2* This app doesn’t work. They charge you for credits but you never get them. What a rip-off ### 1/5 — Rip off *2020-08-03, version 1.2* I bought 50 credits twice at $5 plus each time. No credits ever showed up. I ended up having to go to fed ex Really crappy app I want a refund! ### 2/5 — Didn’t receive credits *2020-07-31, version 1.2* Up until now this app would get the job done. It has happened twice that I paid for credits, and didn’t receive them. There is also no way to contact them. I would make sure this is something they fix before downloading this app. ### 1/5 — Never recieved my credits *2020-07-25, version 1.2* I purchased 9.99 250 credits I was charged but my credits did it apply. ### 2/5 — Buying credits *2020-07-24, version 1.2* Today we attempted to load the $5.99 credits and after attempt # 3, we gave up. They are charging us, but no credits are loading. I clicked for support and nothing shows up to contact anyone. We have tried everything possible and still out of luck. Don’t know what to do?? ### 1/5 — Scammers *2020-06-19, version 1.2* They did not reimburse my money after something went wrong with their old app. Had to download the new app and pay again. ### 4/5 — Great fax option *2020-03-27, version 1.2* Easy. Quick. ### 1/5 — Not working! *2020-03-18, version 1.2* Tried sending a fax 2 days in a row and 3 separate times. It isn’t going through to the recipient. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bait and switch *2024-10-21, version 2.0.10* The app offered a credit based service. Now they switch to a subscription model, erasing everyone’s credits. On top of that, users were not informed about this change. Now they are offering a one year subscription, which is nowhere close to the value in credits I used to own. ### 1/5 — SCAM! Not free and the faxes hang and no refunds. *2024-03-27, version 2.0.3* DO NOT GET THIS APP!!! ### 1/5 — SCAM *2024-03-23, version 2.0.3* It doesn’t deserve any stars. I needed to get one form by fax for our business. I sent one page from myself to myself to make sure it worked. I never received the business fax form. I purchased a 1-year subscription and was billed $359.48 and another $3.24. That’s fraud and I will report it! ### 1/5 — Buyer Beware *2024-03-20, version 2.0.3* I am unable to unsubscribe. And now I’m beholden to pay 31.86 if I want to download apps on my iPhone .. Why am I unable to UNSUBSCRIBE? ### 1/5 — Useless App *2023-11-29, version 2.0.1* This app doesn’t work as advertised. I have attempted to send several faxes from my phone and they are never delivered. This purchase was a waste of time and money. ### 1/5 — Rip off !!! *2021-11-14, version 1.2* I was charged $39 for for something I didn’t order. Now I have to dispute it to get my money back! ### 1/5 — Rip off. Does not apply paid credits towards account. *2020-08-15, version 1.2* A receipt of $23.79 was applied to my paypal I received no faxing credits. Have not been able to fax from this app. Stay away. Figure out another way to send documents, especially unemployment documentation. This app steals your money and adds to frustration level when you try again only to find you can’t send because your account shows no credits. This app is a thief plain and simple. I’ve never had this experience and I don’t know how to rectify this. ### 1/5 — Took my money and still no credits weeks later *2020-08-11, version 1.2* I would give this zero star rating. I installed this app, payed for some credits to send a fax. Payment was taken from my credit card and it has been a couple of weeks now and I still don’t have any credits on my account to send a fax. It is hard to find a contact to let anybody know, I did find an email address, but have not heard back. Feeling really ripped off. And I had still had to go out to send my fax. ### 1/5 — RIP OFF! *2020-08-08, version 1.2* Stay away from this app. I downloaded it. Bought credits that never showed up. Deserves no stars. 24 hours later. Still no credits or refund. Based on this review the developer sent me an email saying contact them to DISCUSS the issue. The address was to their Facebook page. I repeat: STAY AWAY. ### 1/5 — Purchased credits, but doesn’t reflect on my account !! *2020-08-04, version 1.2* I purchased credits to send a fax, but I STILL CAN’T. Do NOT use/trust this app, it’s a SCAM. ## Most praised reviews (10 highest-rated) ### 5/5 — It makes life easy *2023-09-18, version 1.9.3* I really enjoy using this form in the way of faxing because it is very convenient. ### 5/5 — Excellent *2023-06-08, version 1.9.3* This app is really good is really worth it ### 5/5 — Could not be better *2022-05-06, version 1.4.0* Excellent app. ### 5/5 — TO EASY *2022-02-10, version 1.3.1* Omg, this is the greatest thing since the Microwave! Thank you ### 5/5 — Great first impression *2021-04-01, version 1.2* I just reviewed a bunch of these apps. I picked this one as no recurring subscription. I bought 100 credits for $5.99 plus tax. I needed to fax a bill but am working from home due to COVID-19 and no longer have a phone line. I created a cover page and attached the pdf I saved to my iCloud folder. I then went into history and emailed myself a confirmation. Supper easy considering we should be beyond fax technology at this point. ### 5/5 — Having this app makes life so much easier 👍👍 *2021-01-22, version 1.2* Thank ### 5/5 — Review *2020-08-29, version 1.2* Have faxed a few documents and people have not received them... not sure why? ### 5/5 — J,adore *2020-08-27, version 1.2* Super bonne application ### 5/5 — A+ *2020-07-14, version 1.2* There are two versions of this app currently and this one is the best. The other fox pro is almost identical except this pricing model works much better for me as someone who does not send many faxes. ### 5/5 — Great App *2020-03-09, version 1.2* This a great fax app which I love. But I wish it would have send and receive. But overall this is a great app to send and receive fax --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*