# FAX - Simple Fax App — user reviews > 50 indexed App Store user reviews of FAX by SooLab LLC, rated 4.70/5 from 5,245 ratings. - Source: https://appshunter.io/ios/app/fax-simple-fax-app/id1599208880/reviews - App overview in markdown: https://appshunter.io/ios/app/fax-simple-fax-app/id1599208880.md - Rating breakdown: 5★ 4,207 · 4★ 585 · 3★ 257 · 2★ 55 · 1★ 141 ## What do users think of FAX? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 User-friendly interface - 🚀 Quick and convenient - 🚀 Efficient faxing process - 💡 Allows cover page creation - 🚀 Simple setup - 👍 Intuitive navigation **Cons** - 🐛 Issues with image/document uploading - 🐛 Fax failures/errors - 💰 Ads/rating required to send faxes - 🐛 Inability to remove/edit documents **Commonly reported bugs** - Ads failing to load - Fax transmission failures - Inconsistent document handling **Most requested features** - Support for PDF file uploads - Unlimited fax pages per session - Option to disable ads/rating requirement ## Newest reviews (12 of 50) ### 5/5 — Great app!! *2022-12-02, version 1.1.1* I totally forgot I had to send some very important documents and needed them submitted by midnight and didn’t want to get out in the cold(it’s currently 21 degrees outside)! Thought I’d give this app a shot and VIOLA…documents sent!! ### 5/5 — Sending fax was easy! *2022-11-29, version 1.1.1* Downloaded the app and sent it with a cover page. Very easy process so far! This rating allows me to send the fax. I’ll post more if… ### 5/5 — Easy to use and no fee *2022-11-16, version 1.1.1* Let’s me send a cover letter and whatever I need. No fee involved so far. Only thing is I need to either rate the app or watch an ad. This beats all the other apps requiring a subscription. I love it so far! ### 5/5 — Need this and they came through *2022-11-06, version 1.1.1* I needed to turn some info in for work and found this app it was a life saver. Now I get to keep me job all because I was able to use this app to get the needed paperwork in. I’m so happy right now. If you haven’t already go download this app NOW ! ### 5/5 — Fax for your time *2022-10-16, version 1.1.1* Ad based, but you can actually send faxes from what I can tell. I’m okay with this. This app has saved me a lot of time and trouble finding other ways for sharing information after hurting myself pretty bad. Thank you! ### 5/5 — Great app *2022-10-11, version 1.1.1* Smooth upload process and I like that you can type out the cover letter with little explanation. This is very useful when needing to send supporting documents asap. ### 5/5 — Easy to use *2022-10-04, version 1.1.1* I found this app because I need to fax some documents to a lab. It took no time for me to download the app and get everything done in 5 mins ### 4/5 — So far so good *2022-10-03, version 1.1.1* First time using this app. So far so good. One thing, make sure all documents are correct because it doesn’t let you remove any documents once uploaded you have to cancel and so the entire fax over. ### 4/5 — Rate to send fax *2022-09-29, version 1.1.1* I'm trying it now but I have to rate it before I can send the fax. At the moment the photos are ok but you need really good lighting in-order to see the ink. The fax does come through washed out so any fax with light ink my not be visible. Other then that it worked well, and the fax was slightly slower than a normal fax line but it worked! Would use again. ### 5/5 — iPhone fax *2022-09-23, version 1.1.1* I thought this app was very easy to use. I’ve had paid back services in the past, and this was much easier to use. ### 5/5 — Rachael *2022-09-21, version 1.1.1* The app is easy except when you try to upload multiple attachments and usually after the last one imported it clears and you have to start over. Other than that it’s okay. ### 5/5 — Works great so far *2022-09-19, version 1.1.1* Some ads for fax apps make it a bit confusing but once you understand they are ads you can send a fax quick and easily. ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken App. Doesn’t Load Images. *2022-09-13, version 1.1.1* Any photos that happen to line up in the center of 3 columns can’t be seen or used making the app useless, it can’t see all the images you might need to send. Wanna send 12 pages? Too bad it only sees half of them. We did some trouble shooting and could not make the images load correctly. Will delete promptly after this review. ### 1/5 — Nope *2022-09-12, version 1.1.1* I spent hours being jacked around by this app and it faxed nary a single page to my recipient. Good thing it’s free. It oughta pay me considering I lost half a day to an app that manages to do two things consistently well: (1) repeatedly lose all of my work; and (2) never send the first fax. How helpful is this app? Well very if you like to spend hours trying desperately to do something as brainless as sending out a fax but you end up recreating all your work again and again and when you finally have a chance to send your fax once the app decides to quit trashing your efforts and forcing you into multiple do-overs don’t get excited home skillet cause you ain’t done yet and that fax of yours ain’t going nowhere. I love spinning my wheels and repeating the same steps over and over because my work vanishes into thin air and then when I finally get a chance to send the fax it’s an insurmountable task that I have spent inordinate amounts of time expending my quickly depleting energy and losing my will to live while accomplishing absolutely nothing This ain’t a free fax app. It’s a frustration maker, anger instigator, and not worth a single piece of paper full time faker ### 1/5 — Deceptive. *2022-04-28, version 1.0* Completely false advertising. Doesn’t allow free Incoming nor outgoing faxes. But the most deceptive in exploitative part about this common practice is your forced to create an account with your personal information and receive nothing. The merchants/developers know that users are not going to spend exorbitant amounts of money ($99!?) for a fax subscription so I wouldn’t be surprised if our information is being collected canceled since that’s all they are getting ### 2/5 — Ad’s never load *2022-09-23, version 1.1.1* They really should make it clear that you HAVE to watch an ad or rate their app to send anything. Would’ve given more stars cause this app isn’t bad but the ads would never load and I had to close the app and start all over. If you’re gonna make people watch ads at least make it so they’ll load. ### 2/5 — Another garbage app that barely works. *2022-03-09, version 1.0* Won’t show the ad to allow me to send the fax. It also won’t delete pages even though there’s a delete button when selecting a document. I give it 2 stars because it asked me to review the app and sent me right to the App Store to leave this review instead of me having to waste my time to go look in the App Store to leave this negative review. ### 3/5 — Was fantastic when it was free *2023-01-30, version 1.2.2* I loved the ad supported free option, but today I went to send a fax for work and couldn’t proceed without signing up for a plan. What happened to the ad supported free option? I don’t mind watching ads if it saves me money in the long term ### 3/5 — Convenient but not so easy *2022-12-23, version 1.2.1* This app is nice and convenient but not so easy to figure out not to mention if you mess up on the paperwork you can’t go back and add things in the correct order it has to go on the end out of order or not at all, also if you add the same paper twice it stuck on the fax or start all over again. ### 4/5 — Awesome and quick *2022-12-14, version 1.1.1* One reason why I don’t give them five stars because it’s not unlimited pages to send at once however it’s easy and quick app to use ### 4/5 — So Far So Good *2022-11-02, version 1.1.1* Was able to easily attach a pdf from my phone. Only disappointment was that the app’s capture feature could not take a very good image, so I did need to attach a separate file. ### 4/5 — Simple to use! Rating requested before sent *2022-10-25, version 1.1.1* I rarely have to fax and used to use a fax app where you just purchased fax credits but they have inflated their price beyond reason so found this app. If it sends successfully, then it will be five stars without question. If you can snap a pic, you can use this app. Very simple interface and intuitive without any instructions. ## Most praised reviews (10 highest-rated) ### 5/5 — Raj KCklol *2023-01-22, version 1.2.1* Works great when your in a pinch and doesn’t make you pay upfront which is a bonus. It’s quick and easy. I don’t mind the few ads that do pop up. ### 5/5 — Fax App *2023-01-10, version 1.2.1* Did the job and it’s free! It wants a review of the app and that’s it. I was able to get confirmation of my fax sent and was able to do multiple without any issues. ### 5/5 — Initial hardship request info faxed *2023-01-09, version 1.2.1* Easy and convenient to use. I was able to get the information faxed over quickly. ### 5/5 — Wonderful App *2023-01-04, version 1.2.1* This is very much on time for me. My fax machine stop when needed the most. I have had to go back and forth to send paperwork by fax. I was just wondering while I was driving can I fax from my iPhone 🤔 sure thing I found it. Save me so much time to doctors, lawyers, job, mortgage lenders. Thank you for this free app. I don’t care about the advertising…. It’s Free 😁 ### 5/5 — Easy to Set up and Use *2022-12-30, version 1.2.1* It’s free, so you need to expect that there will be ads. The ads are short and not really disruptive. It’s very easy to send a fax. I uploaded a photo into the number pressed send, watched an ad and then off the fax went it went. Once it sent it gave me a green checkmark and noted the time. You can then preview the fax and take a screenshot so you have a record of the number it was sent to and the time. There is also a little info button that tells you the various statuses for the fax Dash processing, sent, or failed. It’s pretty simple. I’m happy with it. ### 5/5 — Awesome! *2022-12-27, version 1.2.1* Love this app. I no longer have home phone service and only fax a couple times a year so this app is exceptional for me. Very easy to use and very professional looking faxes. Thank you for making this available! ### 5/5 — Horrible App!!! *2022-12-25, version 1.2.1* After downloading the app, I tried to send 1 fax (with only) 2 pages and it failed 3 times….THREE TIMES! If I can’t get 1 fax sent then there is no point in using this app. ### 5/5 — Great App *2022-12-20, version 1.2.1* So far it’s a very easy app to use. Plain instructions. It’s for everybody. Does have pop up adds you have to pay attention too as they can look like part of the app. Small price to pay. ### 5/5 — Great app *2022-12-07, version 1.1.1* Allowed me to send a fax right away without having to pay a big subscription upfront. Will be the only app I use for things like this again. ### 5/5 — Very user friendly *2022-12-05, version 1.1.1* I was able to send 5 pages including cover page without any additional issues. Very pleased. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*