# FaxGo - Send & Receive Fax App — user reviews

> 19 indexed App Store user reviews of FaxGo by Kain Suite Pte. Ltd., rated 4.50/5 from 219 ratings.

- Source: https://appshunter.io/ios/app/faxgo-send-and-receive-fax-app/id1549639939/reviews
- App overview in markdown: https://appshunter.io/ios/app/faxgo-send-and-receive-fax-app/id1549639939.md
- Rating breakdown: 5★ 170 · 4★ 22 · 3★ 3 · 2★ 5 · 1★ 19

## Most critical reviews (10 lowest-rated)

### 1/5 — Scam!!

*2025-11-25*

Funktioniert nicht habe umsonst 10€ gezahlt !

### 1/5 — Scam! Doesn’t work !

*2025-11-18*

Doesn’t work

**Developer response:** Dear Valued User, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at support@kainsuite.com.

### 1/5 — Not free! Scam!

*2025-08-15*

Not free! Scam!

### 1/5 — Medical fax

*2025-08-11*

Would not send fax. I want my money back!!! Very upsetting! Important document!

**Developer response:** Dear Valued User, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at info@kainsuite.com.

### 1/5 — Not working on iPhone

*2025-06-19*

We cannot send fax from iPhone 
I tried multiple times but it failed 
Also paid subscription

### 1/5 — Don’t bother downloading

*2022-07-11*

Won’t work claiming fax # is “invalid” it most certainly isn’t just like every other useless fax app

**Developer response:** Hi, we're sorry to hear about your issue. Please get the latest app version and send your fax again. Best, Jessica.

### 1/5 — Issues sending a fax

*2022-01-24*

I can’t enter the number to fax to Mexico.

**Developer response:** Hi, we're sorry to hear about your issue. Please get the latest app version and send your fax again. Best, Jessica.

### 1/5 — Fax won’t sent

*2021-04-21*

Just wasted $10 and an hour trying to send 4 pages:(

**Developer response:** Hi, we're sorry to hear about your issue. Please get the latest app version and send your fax again. Best, Jessica.

### 1/5 — A waste of time and money

*2021-04-18*

This app stole my money and now I can’t get it back. I was NEVER ABLE TO FAX!!

**Developer response:** Hi, we're sorry to hear about your issue. Please get the latest app version and send your fax again. Best, Jessica.

### 2/5 — Bought yearly plan but app not letting me fax

*2022-11-07*

I paid for the yearly via I-Tunes and have receipt. However the app wants me to buy coins to send. No customer service contact info given

**Developer response:** Hi, we're sorry to hear about your issue. Please get the latest app version and send your fax again. Best, Jessica.

## Most praised reviews (9 highest-rated)

### 5/5 — Leung, Yolanda. T1-OVP

*2024-11-26*

Cross your fingers

### 5/5 — Wow send fax easily 😻

*2024-09-25*

Efficient fax app. Quick setup, seamless sending, secure & ideal for business users 👏

### 5/5 — Send fax easily 📠

*2024-09-18*

Just add document and send. So easy 🤩

### 5/5 — Invalid token bug plague this app

*2021-11-28*

After purchase of $20 worth of fax credits, which is worth 100 fax pages, I’m encountering bug “Invalid Token” which won’t let me log out, or even send fax. 
There is no contact support link anywhere inside an app. So $20 down the drain

### 5/5 — Best fax app

*2021-08-06*

This app works great for what I need it to do

### 5/5 — Easy to use and beautiful UI

*2021-03-18*

This is a great app for sending faxes on iphone

### 4/5 — Good App

*2023-07-19*

Fast and Accurate

### 4/5 — So easy to send fax. Pay as you go!!!

*2021-03-15*

Thank developers for creating a new fax app. I sent a fax to UK and it worked fast. Interface is super friendly.

### 2/5 — Can’t use Credits

*2021-11-09*

Frustrating I purchased credits and my account is not letting me use my remaining credits. No where to contact customer support

**Developer response:** Hi, we're sorry to hear about your issue. Please get the latest app version and send your fax again. Best, Jessica.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*