# Fax.Plus - Receive & Send Fax — Fax from iPhone - Secure eFax

> Secure mobile fax service for sending and receiving faxes with document scanning and e-signature. (iPhone/iPad app by Alohi.)

- Source: https://appshunter.io/ios/app/faxplus-receive-and-send-fax/id1170782544 (this page in markdown: same URL + `.md`)
- Developer: [Alohi](https://appshunter.io/developer/1172555270)
- Category: Business, Utilities
- Price: Free with in-app purchases
- Rating: 4.70/5 from 12,221 App Store ratings · 658 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 137 MB
- Languages: Russian, Persian, Vietnamese, American English, Arabic, Dutch, Hebrew, Indonesian, European Spanish, Italian and 10 more
- Released: 2016-11-01
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/faxplus-receive-and-send-fax/id1170782544/reviews.md

## What is Fax.Plus?

Recognized as the best online fax service, Fax.Plus allows you to receive and send fax from iPhone or iPad. Using this secure and reliable online efax service, you can turn your iPhone or iPad into a powerful fax machine and send free fax from your device. You can get an online fax number and receive faxes on your phone as well.

Send fax from iPhone or iPad: On your iPhone or iPad device, you just need to use the built-in scanner to scan the document you wish to fax, add the recipient's fax number and send your fax right away. There is also the option to attach documents from your local storage or iCloud Drive.

Receive fax on your iPhone or iPad: You can get an online fax number from supported countries worldwide, and be notified via push notification as soon as there is a new fax in your inbox.

Encrypted archive: All sent and received faxes are stored in a fully encrypted archive for your future reference.

Scan documents: If you only have access to the physical document you wish to fax, you can use the built-in scanner and create a digital copy of your documents. The fax-ready documents can be adjusted and customized to increase the quality of your sent faxes.

Sign documents on the go: The electronic signature feature makes it easier than ever to sign documents and fax them back without even printing a single page.
 
HIPAA compliance: Activate advanced security controls and start faxing online with ease while staying fully compliant with HIPAA. 

Features and advantages:
• Send and receive faxes anytime and anywhere
• Send fax from email (email to fax)
• Programmable fax API
• Scan documents with your mobile camera (automatic document detection, border cropping, perspective correctness)
• Upload and attach your documents (Supported formats: Microsoft Office Documents, PDF, JPG, PNG, TIFF) from your device or your cloud storage (Google Drive and Dropbox)
• Add a cover page to your fax with our ‘Add Text’ feature
• Sign your documents or faxes and send them back without printing them!
• Forward, reply or resend your faxes to any fax machine
• Send fax to your contacts stored in your mobile phonebook
• Organize your fax archive by adding notes to your sent and received faxes
• Schedule your fax to be sent at a defined date and time
• To ensure maximum delivery rate, enable the Retry for failed faxes feature available in the options of the Send Fax page. All failed to send faxes will be re-sent at an interval you define.
• Receive notification of your sent and received faxes to your email address. Need to notify more people? Configure up to 5 email addresses!
• Send fax to a Human Operated Fax Machine: By enabling this feature, your destination contact will hear a prerecorded message stating: "This is fax call, to receive please press start."
• HIPAA Compliant faxing*

A Wide range of plans for different needs
Entrepreneur, Professional or Company? Take a look at our range of plans to find the one that fits you best! Our range of plans start at $6.99 per month and allows you to get a local fax number from over 40 countries from which you can receive and send faxes to over 180 countries.
If you need to send a couple of faxes per month or per year, the free plan (also known as the pay as you go plan) enables you to buy credit to be used for sending faxes.

* Fax.Plus is HIPAA compliant, provided the user has advanced security controls activated and enters into a business associate agreement (BAA) with Fax.Plus. Advanced security controls are available on the Enterprise plan tier.

Any questions while using this secure and reliable online fax service? Do not hesitate to reach us on our website, app or by email at support@fax.plus. Our customer support team will be pleased to help you!

• Subscriptions

- Renews automatically unless canceled at least 24 hours before the period ends.
- Privacy Policy: https://www.alohi.com/privacy-policy
- Apple Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

## Key features

- Send and receive faxes from mobile
- Built-in document scanner
- Electronic signature feature
- HIPAA compliant faxing
- Encrypted fax archive
- Email to fax functionality

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Premium Annual | $167.99 | per year |
| Premium Monthly | $17.99 | per month |
| Basic Annual | $83.99 | per year |
| Basic Monthly | $8.99 | per month |

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Fax Credit (Basic Annual) | $179.99 | one-time |
| Fax Credit (Business) | $34.99 | one-time |
| Basic Plan (One Month) | $8.99 | one-time |
| Premium Plan (One Month) | $17.99 | one-time |
| Basic Plan (One Year) | $84.99 | one-time |
| Fax Credit (Basic) | $8.99 | one-time |
| Fax Credit (Premium) | $17.99 | one-time |
| Fax Credit (Enterprise) | $99.99 | one-time |


## Chart rankings

- #62 in Top Grossing · Business (US App Store)

## What do users think of Fax.Plus?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and efficient
- 👍 User-friendly
- 🔒 Secure and encrypted
- 💡 Convenient mobile faxing
- 🤑 Affordable pricing

**Cons**

- 🐛 Failed fax transmissions
- 🤑 Deceptive pricing practices
- 🙅‍♀️ Poor customer support
- 🤯 Confusing credit system

**Commonly reported bugs**

- Faxes not going through
- Incorrect credit deductions
- Accounts blocked for no clear reason

**Most requested features**

- Ability to save contact list
- Option to disable header on faxes
- Clearer pricing and credit information

## Recent user reviews (10 of 658)

All indexed reviews: https://appshunter.io/ios/app/faxplus-receive-and-send-fax/id1170782544/reviews.md

### 5/5 — Perfect fax app

*2026-08-19, version 21.7*

Perfect app for sending and receiving faxes from your phone. Works perfect.

### 1/5 — Loses my info

*2026-08-18, version 21.6*

Glitches and Resets without any notice. Takes hours to fix. Not user friendly when there is a problem.

### 1/5 — Scammers!!! Charged Me but Couldn’t Use the Service

*2026-08-17, version 21.6*

They charged my card, but I still couldn’t send my fax. Then they asked me to pay AGAIN to use the service. I paid for nothing. Very frustrating and misleading.

### 5/5 — GREAT FAX SERVICE

*2026-08-16, version 21.6*

The service is great. I like the archive, and email notifications

### 1/5 — Deceptive

*2026-08-15, version 21.6*

I would have happily subscribed to this app, but after the bait of getting ten free pages only occurring after the fact, after it guides you through subscribing, and only giving the option of free pages hidden in a navigational maze. The way to keep customers is to get the free 10 pages first, not deceptively after the fact. It would have been a great app to have but I’ll be asking for a refund.

### 1/5 — Is it just me? Or are there other people with the same issue? Because this would have been a 5 star.

*2026-08-12, version 21.5*

So I paid for the Basic option for the year $83.99 to give it a try. On my iPhone subscription it shows it doesn’t expire till April 6, 2027 which we’re still in 2026. I used it twice picked out my own fax number ever was working good, this may sound silly but I was happy to have my own fax system. But Till I logged back in using the same email address several weeks later and it’s not working the same. The plan changed to free and i contacted support and they said I don’t have a basic plan. Which to me is strange since I paid for the year subscription for it. They still haven’t been helpful with this issue and everything that was faxed suddenly disappeared like I never had an account with them. I don’t know if I’m the only one that ran into this issue before, so just be very cautious they might just take your money and pretend you never had an account.

### 5/5 — Scan & fax

*2026-08-11, version 21.5*

Great app.

### 5/5 — Quick

*2026-08-10, version 21.5*

Accurate

### 1/5 — Deceptive Subscription Marketing

*2026-08-07, version 21.5*

Be careful when purchasing this app!!! Automatically goes to a year subscription instead of giving you choices or a monthly subscription default. Cost me $80+ for something I only needed a monthly subscription for as I only needed to send a couple faxes.

### 2/5 — Wouldn’t Even Bother

*2026-08-06, version 21.5*

Extremely disappointed with Fax.Plus and their customer service. I signed up and paid $8.99 for the service, only to have my documents fail to fax because I was told I had “too many pages.” Instead of the service working as expected, I was forced to upgrade shortly after and paid an additional $17.99 just to try to complete my fax.
After spending more money and still having a frustrating experience, I contacted customer support, still had to go through a loop to send my documents. My interaction with the representative Laura was extremely disappointing. She was unwilling to refund the original $8.99 charge, despite the fact that the service did not meet my needs and I only upgraded because of the issue I encountered.
It’s disappointing that Fax.Plus would rather lose a customer over an $8.99 refund than take accountability and provide good customer service. A simple resolution would have changed my entire experience, but instead I will no longer use this service and would not recommend it to others.

## Frequently asked questions about Fax.Plus

### What can I do with this fax app?

This app allows you to send and receive faxes directly from your iPhone or iPad. You can scan physical documents using your device's camera, attach digital files from cloud storage, add electronic signatures, and manage all your sent and received faxes in a secure, encrypted archive.

### How do I send a fax?

To send a fax, you can scan a document with your device's camera or upload a file from your local storage or cloud services like iCloud Drive. Then, simply enter the recipient's fax number, add an optional cover page, and send. You can also send faxes via email.

### Can I receive faxes on my phone?

Yes, you can get an online fax number from supported countries and receive faxes directly on your iPhone or iPad. You will receive push notifications whenever a new fax arrives in your inbox.

### Is this app HIPAA compliant?

Yes, the app offers HIPAA compliance, allowing you to send and receive sensitive documents securely. You can activate advanced security controls to ensure your faxing activities meet regulatory requirements.

### What are the costs associated with this app?

The app offers a range of plans designed for different needs, starting at a certain price point. While the app itself can be downloaded and used with some features for free, advanced functionalities and higher faxing volumes are available through various subscription plans.

## Version history (last 5 releases)

### 21.8 — 2026-08-27

• All around bug fixes and improvements.

### 21.7 — 2026-08-18

• All around bug fixes and improvements.

### 21.6 — 2026-08-14

• All around bug fixes and improvements.

### 21.5 — 2026-08-06

• All around bug fixes and improvements.

### 21.4 — 2026-08-03

• All around bug fixes and improvements.

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## More apps by Alohi

- [Sign.Plus - Sign PDF Documents](https://appshunter.io/ios/app/signplus-sign-pdf-documents/id1478723637)
- [Scan.Plus - Doc & PDF Scanner](https://appshunter.io/ios/app/scanplus-doc-and-pdf-scanner/id1659886125)

All apps by Alohi: https://appshunter.io/developer/1172555270

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*