# FaxReceive - receive fax app — user reviews > 61 indexed App Store user reviews of FaxReceive by Actual Software Inc., rated 4.90/5 from 1,288 ratings. - Source: https://appshunter.io/ios/app/faxreceive-receive-fax-app/id958025045/reviews - App overview in markdown: https://appshunter.io/ios/app/faxreceive-receive-fax-app/id958025045.md - Rating breakdown: 5★ 1,206 · 4★ 49 · 3★ 4 · 2★ 2 · 1★ 27 ## What do users think of FaxReceive? Overall sentiment: neutral **Pros** - 🚀 Convenient - 🚀 Fast and reliable - 👍 Easy to use - 👍 Affordable for occasional use **Cons** - 💰 Expensive for regular use - 🐛 Faxes not received - 🔒 Poor customer support - 🐛 Unexpected disconnections **Commonly reported bugs** - Faxes not coming through - App not working as expected **Most requested features** - Ability to create and send cover pages - Option to have a dedicated fax number ## Newest reviews (10 of 61) ### 5/5 — awesome! *2020-11-19, version 1.10* just what i needed for the few times i need to receive a fax! no subscription just pay when needed. ### 5/5 — Great service *2020-07-22, version 1.10* I needed a fax! It works great! ### 5/5 — The best app *2020-05-13, version 1.10* This app has saved me time and money ### 5/5 — New To App *2020-03-30* Ok I just purchased this app. I purchasedI can receive faxes and I’m still waiting to get a fax number? I hope I didn’t waste my money. ### 1/5 — Horrible !!!!! *2019-11-06, version 1.10* Bought a coin faxes didn’t even work when I wrote support for a poor excuse blaming the sender ### 1/5 — Terrible Customer Service *2019-09-27* I purchased an hour so that someone could send me a fax as soon as I got off the phone. I gave her the fax number in the app and asked her to repeat it back to me so that I know that she has the correct number since I only purchased one token. The lady stated the number just rang and would not connect to the fax. I called customer service for a refund and they said she dialed the wrong number. How would they know? They would not refund the $4.99 for the token. Now they lost a customer and I hope that you do not use their software and lose money because there’s is an issue with their system. That is just poor customer service. ### 1/5 — Never received my fax... *2019-09-12, version 1.7* Waste of money. My doctor’s office faxed to the number provided and I never received the fax. My doctor’s office called me multiple times to tell me it was communicating. ### 5/5 — Worked like a charm, first time *2019-08-29, version 1.7* So easy to use and worked instantly. Love it! ### 5/5 — ❤️ *2019-06-11* I love it! I using it for the first time and I must say it exceeded my expectations yesterday I sent files and today I received them . I will be using this app frequently . ### 5/5 — 6%Percentile *2019-01-08, version 1.5* By far 100% best system I’ve ever used!!!!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — charged me n never sent fax *2025-01-16, version 2.2* bad ### 1/5 — Didn’t work *2024-02-11, version 2.2* Sender tried faxing 1 page over 4-5 times and the fax wouldn’t come through. App customer support claimed it was a misfeeding problem by the sender, although the fax came through to a landline. Requested a refund and was refused. Don’t waste your money. ### 1/5 — SCAMMERS *2023-11-21, version 2.2* PLEASE DO NOT USE THIS APP I JUST GOT ROBBED. SENDER FAX ME THREE TIMES AND FAX NEVER CAME THRU. THEIR SUPPORT TEAM GOVES YOU NO RESPONSE. BIGGEST SCAM IN THE WORLD ### 1/5 — Go with another fax service! *2023-03-24* I paid for a one hour token to receive a fax. The first try to receive the document came through with squiggly lines. I had it faxed again and received a notification saying I had another fax. When I went to open it the app wouldn’t allow me because I only had two minutes left. And now it is saying the second fax was never sent, although I saw the document come through and received the notification saying it arrived. I believe this is a ploy to make me buy more tokens aka time. Customer service was zero help. Don’t use! ### 1/5 — Waste of time and money *2022-07-18, version 2.1* I couldn’t receive any of the pages after paying 4.99 ### 1/5 — Scam *2022-04-18, version 2.1* Spent $4.99 for a fax that never came through. I recommend looking elsewhere if you actually need the document that is being faxed ### 1/5 — Waste of money *2022-01-21, version 2.1* Spent money for an hour and none of the faxes are coming through. I’m sending from work pc so I can see it’s because of an “unexpected disconnection” thanks sooo much for taking this single moms last few dollars ### 1/5 — Fraud *2021-09-01, version 2.1* I paid $4.99 for one hour and it never worked ### 1/5 — Expensive *2020-07-20, version 1.10* I regret buying this fax service , I needed it for the day but it is extremely expensive beware of the length of time to receive faxes. ### 1/5 — No faxes were received *2020-01-02, version 1.10* $5 wasted on an hour of worthless fax time. All of the faxes that were sent failed to actually come through. Asking Apple for a refund ## Most praised reviews (10 highest-rated) ### 5/5 — Works great! *2026-03-11* In the event someone needs to fax you something this is a great solution. ### 5/5 — Fax on Demand *2025-12-30, version 2.2* Great System!!!! ### 5/5 — Excellent, reliable *2025-11-14* Have used this app for many years. Do not hesitate to. Reasonable cost. ### 5/5 — IRS *2025-10-29, version 2.2* Tax Documents ### 5/5 — Super Useful! *2025-09-09* I have used it twice thus far because I don't own a fax machine. It is super convenient to be able to rent a fax number for an hour here and there when you must need one. ### 5/5 — I would recommend!!! *2024-02-02* Had to receive medical records quickly. This was fast, easy, reliable, and affordable. I will definitely use this app again. Saved me time, money and headache! ### 5/5 — Received fax *2023-03-02, version 2.1* It’s amazing it actually works I received my fax right away! ### 5/5 — Works great! Pricey *2022-03-08, version 2.1* Would prefer to pay by fax not hourly ### 5/5 — Works Well *2021-03-24* Love getting g a FAX to my phone. I can now receive a fax and didn’t have the capability before. Recommended. ### 5/5 — Great app *2020-11-19, version 1.10* Great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-16.*