# FAY Fix It > Report city maintenance issues and track their resolution. (iPhone/iPad app by City of Fayetteville.) - Source: https://appshunter.io/ios/app/fay-fix-it/id935879340 (this page in markdown: same URL + `.md`) - Developer: [City of Fayetteville](https://appshunter.io/developer/1333647190) - Category: Utilities - Price: Free - Rating: 4.59/5 from 392 App Store ratings · 15 written reviews indexed - Age rating: 12+ - Requires: iOS 17.6 · 143 MB - Languages: Arabic, English, French, German, Italian, Korean, Portuguese, Russian, Chinese, Spanish and 3 more - Released: 2014-11-13 - Data updated: 2026-08-09 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/fay-fix-it/id935879340/reviews.md ## What is FAY Fix It? The FAY Fix It app is your tool to help improve the City of Fayetteville, North Carolina. Whether it is a pothole, damaged street sign or graffiti, FAY Fix It makes reporting a code or ordinance violation to City Hall as easy as pressing a button. The app harnesses the power of GPS to provide a precise location for staff so that they can begin fixing the problem. You can also include a photo with your reporting to help the City quickly identify the problem. The mobile app can be used for a variety of issues such as reporting problems with graffiti, street maintenance, street lighting, damaged trees, overgrown grass, abandoned vehicles, aggressive panhandling and litter. Residents will be able to track the status of their report or follow other reports made by members of the community. ## Key features - Report city code violations - GPS location tagging - Photo reporting - Track report status - Community report tracking - Report various issues (potholes, graffiti, etc.) ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/fay-fix-it/id935879340/reviews.md ### 5/5 — Quick response *2024-12-23* They have always responded quickly for my requests. ### 1/5 — Add some directions *2024-06-27* I accidentally discovered features but some directions here as to what you can do would be truly helpful. ### 1/5 — Close *2024-06-05* Close the issue! 6331 abercarn way! Bike has been gone since the day after i posted! It won’t let me delete the post! ### 3/5 — The System *2024-04-06* I don’t understand why a submitted ticket is closed without any explanation of result or action taken. An explanation of action taken should be addressed to a ticket before closing ### 5/5 — City Ordinance violations *2023-09-19* There seems to be a lack of concern with ordinance violations in the neighborhoods in Cumberland county. I was told that there was shortages in this area, meanwhile violation such as curbside trash containers are being left at the curbside for months and months by the same people without anything being done. ### 5/5 — Efficient *2022-09-08* App is efficient and easy to use. I’ve had to keep following up and asking for a status report on several occasions, but have found that things do usually get handled. Seem to be more responsive when there’s a photo used. ### 1/5 — Bulky items not picked up after initial request *2022-06-21* It’s been 20 days and still no service. Follow the policy but city sets their own rules. ### 1/5 — Not the app it’s the people who can’t respond *2021-08-23* No one has responded after 3 service requests, 30 messages, 20 voicemails and 80 calls. I don’t know if anyone actually works for this department. What’s the point of an app when no one manages it? ### 1/5 — Became a waste of time *2020-10-09* Not only the process to report something is too involved, but their response have become standard: report it to the police. Then the case is closed. It looks like no one is taking the time to actually follow up with anything. ### 1/5 — App doesn’t open. Just get the spinning wheel. *2020-09-16* Was going to report streetlights need repair but can’t do when the app doesn’t open. I Am on iOS 13.7. ## Frequently asked questions about FAY Fix It ### What does the FAY Fix It app do? The FAY Fix It app allows residents to easily report various city maintenance issues to City Hall. This includes problems like potholes, graffiti, damaged street signs, and more. It streamlines the reporting process for a faster resolution. ### What types of issues can I report with FAY Fix It? You can report a wide range of issues including potholes, damaged street signs, graffiti, street lighting problems, overgrown grass, abandoned vehicles, aggressive panhandling, and litter. The app is designed to cover most common code or ordinance violations. ### How does the app help fix reported issues? The app uses GPS to provide the exact location of the reported issue to city staff, allowing them to address it efficiently. You can also include a photo with your report to help city staff quickly identify and understand the problem. ### Can I see the status of my report? Yes, residents can track the status of their submitted reports directly within the app. You can also follow other reports made by members of the community, providing transparency on city maintenance efforts. ### Is there a cost to use FAY Fix It? Based on the provided information, the FAY Fix It app is free to download and use. There are no mentioned costs or in-app purchases associated with reporting issues. ## Version history (last 5 releases) ### 6.5.0 — 2026-05-21 - This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility. ### 6.3.1 — 2026-03-16 - This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience. ### 5.17.0 — 2024-07-31 - Upgrade iOS version - Fix inability to scroll request questions when using larger (accessible) font sizes ### 5.13.0 — 2023-04-26 - Improved request form UI to support block submission option - Added link to Manage Account from user profile - Bug fixes ### 5.9.5 — 2022-03-11 We’re updating our iOS application to support the following: • Active URLs in secondary questions • Active URLs in Comments • Bug fixes to enhance performance and functionality • Improved Request location services ## Apps similar to FAY Fix It | App | Rating | Price | Category | | --- | --- | --- | --- | | [Angelcam: Cloud Camera Viewer](https://appshunter.io/ios/app/angelcam-cloud-camera-viewer/id1081456123) | 4.3 (211) | Free | Utilities | | [MyCCNCGov](https://appshunter.io/ios/app/myccncgov/id6504686152) | — | Free | Utilities | | [MyCCNCPay](https://appshunter.io/ios/app/myccncpay/id6504254355) | — | Free | Utilities | | [Rekor Blue](https://appshunter.io/ios/app/rekor-blue/id1545644705) | 4.3 (6) | Free | Utilities | | [South River EMC](https://appshunter.io/ios/app/south-river-emc/id1617098176) | — | Free | Utilities | | [Town of Spring Lake](https://appshunter.io/ios/app/town-of-spring-lake/id6736950924) | — | Free | Utilities | ## More apps by City of Fayetteville - [FayPD](https://appshunter.io/ios/app/faypd/id1333647401) - [Fayetteville, NC](https://appshunter.io/ios/app/fayetteville-nc/id1369225483) - [FayTV](https://appshunter.io/ios/app/faytv/id1498742815) All apps by City of Fayetteville: https://appshunter.io/developer/1333647190 ## Related topics [fayetteville public works commission](https://appshunter.io/ios/topics/fayetteville-public-works-commission) · [fix it plano](https://appshunter.io/ios/topics/fix-it-plano) · [fix it winchester](https://appshunter.io/ios/topics/fix-it-winchester) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*