# Fay Servicing Mobile Access — Your loan info in one app > Mobile application for accessing and managing loan information. (iPhone/iPad app by FAY SERVICING, LLC.) - Source: https://appshunter.io/ios/app/fay-servicing-mobile-access/id1592200267 (this page in markdown: same URL + `.md`) - Developer: [FAY SERVICING, LLC](https://appshunter.io/developer/1592200269) - Category: Finance, Lifestyle - Price: Free - Rating: 4.74/5 from 3,284 App Store ratings · 50 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 32 MB - Languages: English - Released: 2022-02-02 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/fay-servicing-mobile-access/id1592200267/reviews.md ## What is Fay Servicing Mobile Access? Go to one place to see your balances, documents, payment activity and much more. ## Key features - View loan balances - Access documents - Track payment activity - Centralized loan information ## What do users think of Fay Servicing Mobile Access? Overall sentiment: negative **Pros** - 💡 Easy to use - 🚀 Convenient payment process - 👍 Organized and informative **Cons** - 🐛 Frequent password resets required - 🔒 Security issues with login - 👎 Poor customer service - 🤯 Frustrating navigation **Commonly reported bugs** - App crashes frequently - Login information not recognized - Unexpected lockouts **Most requested features** - Face ID/Biometric login support - Improved password management - More reliable app performance ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/fay-servicing-mobile-access/id1592200267/reviews.md ### 1/5 — App issues *2026-09-01, version 8.1.6* Very tough to log into the app ### 1/5 — Can’t get in *2026-08-04, version 8.1.6* I can never log into this app. I have to reset my password every time. Some sort of flaw with the log in. Horrible. ### 1/5 — logon *2026-08-03, version 8.1.6* makes me change my password every month horrible ### 3/5 — Password *2026-07-15, version 8.1.6* I have to reset my password every month because it doesn’t work ### 2/5 — Can’t login *2026-07-07, version 8.1.6* The website password doesn’t work on the app. You have to update the password quarterly which is ridiculous, banking apps aren’t that frequent. ### 1/5 — Trash *2026-06-26, version 8.1.6* Trash company. They didn’t even send me a welcome letter to tell me they bought my mortgage, called and they admitted that. I was late, which hurt my credit. I’d rather deal with the IRS than this company. ### 1/5 — Log in *2026-06-04, version 8.1.6* I always have to change my pw . Will not keep. ### 5/5 — Payment *2026-05-15, version 8.1.6* Easy navigation. Easy to work with options for payment. Thank you! ### 3/5 — Cannot copy-paste password *2026-05-05, version 8.1.6* Using a password manager makes it easy to use long random strings as passwords. The app disallows pasting the password. Yuck. ### 1/5 — Garbage by design *2026-02-21, version 8.1.6* Fay servicing makes the app difficult to use and claims passwords are wrong consistently to deter timely payments. What’s the end result? If you don’t pay they will come after your home. No loss for them to have a terrible app and difficult customer service ## Frequently asked questions about Fay Servicing Mobile Access ### What can I do with this app? This application allows you to view all your loan information in one place. You can check your current balances, access important loan documents, and review your payment activity. ### Is this app free to use? Yes, the application is free to download and use. There are no associated costs for accessing your loan information through the app. ### What kind of information is available? You can find details such as your outstanding loan balances, relevant loan documents, and a history of your payment transactions. It serves as a central hub for your loan account details. ### Who is this app designed for? This app is intended for individuals who have loans and are looking for a streamlined and accessible way to monitor their account information, including balances, documents, and payment history. ## Version history (last 4 releases) ### 8.1.6 — 2024-10-31 New features and bug fixes. ### 7.4.6 — 2024-05-31 New features and bug fixes. ### 7.1.6 — 2023-05-17 New features and bug fixes ### 5.1.5 — 2022-02-02 No release notes. ## Apps similar to Fay Servicing Mobile Access | App | Rating | Price | Category | | --- | --- | --- | --- | | [Shellpoint](https://appshunter.io/ios/app/shellpoint/id6443957708) | 4.9 (17,140) | Free | Finance | | [My SPS](https://appshunter.io/ios/app/my-sps/id1457561993) | 2.0 (318) | Free | Finance | | [FCI Borrower App](https://appshunter.io/ios/app/fci-borrower-app/id1523563804) | 1.9 (16) | Free | Finance | | [Rental Calculator BallparkDeal](https://appshunter.io/ios/app/rental-calculator-ballparkdeal/id1488757440) | 4.5 (25) | Free | Finance | | [LoanNav](https://appshunter.io/ios/app/loannav/id6446093898) | 4.8 (2,276) | Free | Finance | | [BiggerPockets](https://appshunter.io/ios/app/biggerpockets/id6736392302) | 4.8 (603) | Free | Finance | ## Related topics [fay servicing](https://appshunter.io/ios/topics/fay-servicing) · [fay servicing mobile access](https://appshunter.io/ios/topics/fay-servicing-mobile-access) · [servicing](https://appshunter.io/ios/topics/servicing) · [michael toliver](https://appshunter.io/ios/topics/michael-toliver) · [fayda](https://appshunter.io/ios/topics/fayda) · [artha finserve](https://appshunter.io/ios/topics/artha-finserve) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*