# Faysal DigiBank — user reviews > 306 indexed App Store user reviews of Faysal DigiBank by Faysal Bank Limited, rated 4.00/5 from 288 ratings. - Source: https://appshunter.io/ios/app/faysal-digibank/id1459836486/reviews - App overview in markdown: https://appshunter.io/ios/app/faysal-digibank/id1459836486.md - Rating breakdown: 5★ 201 · 4★ 10 · 3★ 8 · 2★ 6 · 1★ 63 ## What do users think of Faysal DigiBank? Overall sentiment: negative **Pros** - 👍 Smooth and reliable app experience - 🚀 Fast and efficient transactions - 🔒 Secure banking with biometric authentication - 💡 Helpful customer service representatives **Cons** - 🐛 Frequent app crashes and freezes - ⚠️ Compatibility issues with iOS devices - 🕰️ Slow app performance and data loading - 🤯 Confusing and unintuitive user interface **Commonly reported bugs** - Biometric authentication not working consistently - Inability to reset password or retrieve forgotten username - Transactions getting stuck or not reflecting in the app - Frequent app crashes when trying to access certain features **Most requested features** - Dark mode option - Improved transaction history and statement viewing - Support for more payment methods (e.g., Easypaisa) - Ability to manage multiple accounts within the app ## Newest reviews (19 of 306) ### 3/5 — Very slow *2026-08-12, version 3.5.6 (19)* It’s fine but very slow app ### 3/5 — App User Interface and Performance *2026-07-23, version 3.5.6 (19)* No doubt a nice bank, better services but i would generally not admire how the interface reacts in comparison to other banks and the performance is utterly slow. I have addressed the issue to Mr Muhammad Junaid ### 2/5 — Too much slow *2026-07-18, version 3.5.4 (2)* The app is extremely slow. It takes almost 2–3 minutes just to open, which is very frustrating. The performance needs significant improvement. Please optimize the app for faster loading and a smoother user experience. ### 5/5 — Adeel Malik *2026-07-13, version 3.5.4 (2)* I’ve had a great experience with the Faysal DigiBank app. It is simple to use, secure, and makes banking convenient. Keep up the good work! ### 5/5 — User Friendly *2026-07-08, version 3.5.4 (2)* Very user’s friendly app, smooth and seamless browsing ### 5/5 — Recommended *2026-07-08, version 3.5.4 (2)* Just as the services of the bank are good the app of Faisal Islamic is also very good Its services are good I would tell all the people that they should open as many accounts as possible in Faisal Bank. ### 5/5 — AQSA NAZ❤️ *2026-07-05, version 3.5.4 (2)* Extremely cooperative person, recommended!😍 ### 5/5 — Excellent Service & Support *2026-07-03, version 3.5.4 (2)* Really happy with the app and the service overall. Muhammad Junaid was so polite and made opening my account super smooth. Highly recommend! ### 5/5 — Phenomenal service *2026-07-03, version 3.5.4 (2)* So smooth and reliable. Highly recommend this application and services of faysal bank. ### 5/5 — Review *2026-07-03, version 3.5.4 (2)* Very easy to use ### 5/5 — Good one *2026-07-03, version 3.5.4 (2)* So far so good - satisfactory ### 5/5 — Aqsa *2026-07-02, version 3.5.4 (2)* Honestly this app is good ### 5/5 — Nabeel *2026-07-01, version 3.5.4 (2)* We had an absolute privilege dealing with them ### 5/5 — Khadija GG Attaria *2026-06-30, version 3.5.4 (2)* There is no issue in account opening yes. ### 5/5 — Good *2026-06-30, version 3.5.4 (2)* Faysal sab have banking sense😂💖 ### 5/5 — Syed Imran shah *2026-06-23, version 3.5.4 (2)* Very useful app ### 5/5 — Khadija attriya *2026-06-23, version 3.5.4 (2)* Totally satisfied with this app ### 5/5 — Khadija attria *2026-06-22, version 3.5.4 (2)* Most helpful ### 5/5 — Khadija attariya *2026-06-20, version 3.5.4 (2)* Good service ## Most critical reviews (10 lowest-rated) ### 1/5 — Functional, But Poor User Experience *2026-06-30, version 3.5.4 (2)* The app is functional, but the UI/UX needs a lot of work. The worst part is that the bank literally called me asking for a 5-star App Store rating. A bank should focus on improving its app and customer experience first, not asking customers for perfect ratings ### 1/5 — Unable to connect *2026-06-18, version 3.5.4 (2)* Mostly never work ### 1/5 — What a mockery *2026-06-06, version 3.5.4 (2)* Kya mazaq hay yar its been two days and this app is not even starting. All it says is your request can’t be processed ### 1/5 — Super Bad service *2026-04-30, version 3.5.4 (2)* One of the best in providing the worst services in banking. If i use the super worst it will also be true. 👎👎👎👎👎👎 should be -5 star ### 1/5 — Fire your developers *2026-04-15, version 3.5.4 (2)* I see unlocked card when i try to lock it says error. If i try to unlock a lock card it says error. Fire your CTO or whoever is running development ### 1/5 — Shocking, even for. Pak bank *2026-04-01, version 3.5.4 (2)* This is a shockingly bad banking App. Slow, terrible layout . NO CONTACT OR CUSTOMER SERVICE DETAILS ! Their website is equally poor! Would have given zero stars. They must have employed absolute baboons to make this and their website, which going by other Pakistani website and apps are extremely poor, inefficient and just incredibly amateurish! ### 1/5 — Delayed Remittance Transfer *2026-03-15, version 3.5.2* It’s been more than 48 hours since I transferred the amount. It shows that the amount has been credited, but it still isn’t reflecting in my Faysal Bank account. It is the cheapest way to earn interest on our hard-earned money, If someone needs money urgently in an emergency, where should they go? I’ll close the account after this transaction is resolved. ### 1/5 — Fire your CTO *2026-03-02, version 3.5.2* You haven’t been able to make this app bug free for the last four years. The biometric feature doesn’t work on iPhones. I had to call customer service to get it waived just to sign up. Every time I change my device, I have to go through this terrible process again. ### 1/5 — Bad *2026-02-02, version 3.4.9* Not working every time new issues very bad banking ### 1/5 — One of worse bank and app *2026-01-26, version 3.4.7* I struggled to use the app the customers services is really bad ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-08-22, version 3.5.6 (19)* Good ### 5/5 — Good App *2026-08-12, version 3.5.6 (19)* Works well. ### 5/5 — Smooth banking system *2026-08-11, version 3.5.6 (19)* 10/10 ### 5/5 — Good *2026-08-11, version 3.5.6 (19)* Good service ### 5/5 — Aqsa naz *2026-08-07, version 3.5.6 (19)* Excellent app ### 5/5 — Aqsa *2026-08-06, version 3.5.6 (19)* Aqsa ### 5/5 — Good App *2026-07-23, version 3.5.6 (19)* Good App ### 5/5 — sher muhammad *2026-07-23, version 3.5.6 (19)* it good app and help full ### 5/5 — Hina *2026-07-16, version 3.5.4 (2)* Amazing service, works well with busy people’s schedules and settings. Highly recommended. ### 5/5 — Aqsa *2026-07-14, version 3.5.4 (2)* Overall experience is good no lag like someother banking apps --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*