# FBA Flex Benefits — user reviews

> 17 indexed App Store user reviews of FBA Flex Benefits by FBA of Syosset, LLC, rated 4.70/5 from 1,962 ratings.

- Source: https://appshunter.io/ios/app/fba-flex-benefits/id1015735273/reviews
- App overview in markdown: https://appshunter.io/ios/app/fba-flex-benefits/id1015735273.md
- Rating breakdown: 5★ 1,705 · 4★ 125 · 3★ 43 · 2★ 19 · 1★ 70

## What do users think of FBA Flex Benefits?

Overall sentiment: negative

**Pros**

- 👍 Simple and easy to use
- 👍 Helpful for supplementing pay
- 👍 Nice service

**Cons**

- 🔒 Added security measures make it difficult to access
- 🐛 Blank screen when trying to add expense
- 🐛 Frequent errors and crashes
- 🐛 Unable to log in
- 🐛 Inaccurate payments

**Commonly reported bugs**

- Blank screen when trying to add expense
- Frequent errors and crashes
- Unable to log in
- Inaccurate payments

**Most requested features**

- Chinese language support

## Most critical reviews (10 lowest-rated)

### 1/5 — No good

*2026-01-07, version 25.08.00*

I am not very tech savvy that added security measures makes it impossible for me to view my balance without my kids with me no good

### 1/5 — IOS 18.5 not useable

*2025-07-21, version 25.05.00*

When click on add expense, the app goes to a blank screen, can’t record any expense. Basically unusable.

### 1/5 — Horrible- never works

*2025-01-20, version 24.11.01*

In 2025, one would think that this company would have a functional app. It errors out all the time and spits out tech jargon reasons. The tech team is never “working” and customer service always says “try later” or “try another claim submission method.” If a customer has the option to choose a different provider, I recommend he/she take it. FBANational is not up to the job of managing our FBA plans and I wouldn’t trust it or its execs with my money.

### 1/5 — J

*2024-09-11, version 24.08.00*

Never get the right amount some month don’t receive and recently haven’t received anything in 2 months never accurate

### 1/5 — Don’t work. Can’t log in. Deleting app

*2019-06-21, version 11.0*

Not working. Can’t log in. Was doing fine at first. Don’t know if the new update cause it.

### 1/5 — The app isn’t working

*2019-05-25, version 11.0*

I can’t even log in to my account now this app is so disgusting.

### 2/5 — Poor quality app

*2019-05-06, version 8.1*

Very poor quality app

### 2/5 — Doesn’t work anymore.

*2018-07-21, version 7.0*

Use to be functional, but right now cant even log in.  Waste of space on the phone.

### 2/5 — Not functioning

*2018-07-17, version 7.0*

The app crashes don’t know why take so long still haven’t fix the issues

### 5/5 — Good app

*2025-12-12, version 25.08.00*

简单又好用

## Most praised reviews (7 highest-rated)

### 5/5 — Helpful to Supplement Pay

*2025-12-07, version 25.08.00*

It’s a good addition to the regular pay of HHA.

### 5/5 — I like it

*2024-09-13, version 24.08.00*

Nice service

### 5/5 — Chinese

*2024-03-18, version 24.03.00*

I need Chinese 
I need Chinese 

I need Chinese 

I need Chinese

### 5/5 — 没中文

*2024-03-15, version 23.11.00*

没有中文。。。。

### 5/5 — Nice app

*2020-06-24, version 12.0.1*

Easy to use , can review my transactions comfortably and claim any transactions easily

### 5/5 — Приложение плохо работает!

*2018-10-10, version 7.0.1*

Блокирует аккаунт ни первый раз ,  хотя у меня вход в систему не паролем , а через отпечатки пальцев .

### 5/5 — Great

*2016-05-06, version 4.3.1*

Very straight forward and easy to use. Love the ability to see my balance and transactions at any given time.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*