# FBEMC Mobile App — user reviews > 112 indexed App Store user reviews of FBEMC Mobile App by Paymentus Corporation, rated 4.90/5 from 444 ratings. - Source: https://appshunter.io/ios/app/fbemc-mobile-app/id1352494726/reviews - App overview in markdown: https://appshunter.io/ios/app/fbemc-mobile-app/id1352494726.md - Rating breakdown: 5★ 405 · 4★ 33 · 3★ 6 · 2★ 0 · 1★ 0 ## What do users think of FBEMC Mobile App? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🚀 Convenient bill payment - 🚀 Efficient app - 🚀 Simple navigation - 🚀 Helpful features - 🔒 Secure app - 👍 Great company **Cons** - 🐛 Slow app loading - 🐛 Occasional payment issues - 🐛 Duplicate payment alerts **Commonly reported bugs** - Daily consumption chart not working - Password reset issues **Most requested features** - More detailed energy usage data - Daily/weekly/monthly charge history ## Newest reviews (17 of 112) ### 5/5 — Review *2025-12-19, version 2.2.3* Simple to set up, and to use. Very user friendly ### 5/5 — Daily consumption *2025-12-09, version 2.2.3* Daily consumption chart doesn’t work on “view consumption” tab ### 5/5 — French Broad EMC app *2025-11-06, version 2.2.3* Excellent app never have I ever had a problem. Well done! ### 5/5 — Awesome Company & App *2025-11-03, version 2.2.3* Nothing but good things to say about FBEMC, especially their work post-hurricane Helene. ### 5/5 — Way better than the old app *2025-10-23, version 2.2.3* The ease of use is great. I also like being able to see what I’m spending on electricity so I can adjust my usage and make payments before I hit alert setting minimum. ### 5/5 — FBEMC great app *2025-10-15, version 2.2.3* Great app easy pay ### 5/5 — Sam McKinney’s Review *2025-09-09, version 2.2.3* French Broad Electric is wonderful and this app is wonderful and easy to use. My wife and I are grateful to be French Broad customers! ### 5/5 — Awesome *2025-09-08, version 2.2.3* Works awesome and quick! ### 5/5 — Love this app *2025-09-04, version 2.2.3* I really like the conscience and helpfulness of using this app. ### 5/5 — Easy *2025-09-02, version 2.2.3* I enjoy paying my bill online. The site makes it so convenient and effortless. The site is so easy to maneuver through. ### 5/5 — Totally enjoying the app! *2025-08-28, version 2.2.3* So much quicker than the call in method! ### 5/5 — Quick and easy! *2025-08-25, version 2.2.3* Very convenient and useful app! Thanks ### 5/5 — Easy to Use! *2025-08-21, version 2.2.3* This app makes it so easy to pay my utility bill! ### 5/5 — Easy to use *2025-08-21, version 2.2.3* This app is easy to navigate ### 5/5 — Good app *2025-08-19, version 2.2.3* I like being able to pay the bill at my convenience. ### 5/5 — Great app *2025-08-13, version 2.2.3* Easy to use ### 5/5 — Easy & Convenient *2025-08-11, version 2.2.3* Has all the features needed easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Prepay *2025-01-11, version 2.2.2* Love it ### 1/5 — Awful app *2021-03-13, version 1.0.2* This app is terrible if you need to change your password. Ridiculous. ### 1/5 — Payment method *2020-11-25, version 1.0.2* This app is terrible if you want to add another payment method to your account. It gives an error reading saying your expiration date is missing even though you put it in over and over. ### 1/5 — Nothing *2020-05-15, version 1.0.2* This app used to work. Now I just get a block. I’ve deleted and reinstalled app but when I open its just a block and nothing else . ### 3/5 — Upgrade *2026-05-22, version 2.2.3* Wish it gave you more of a breakdown of the charges when making a payment. ### 3/5 — It’s aiight *2025-04-19, version 2.2.3* It’s okay. You can pay your bills online. 🤷‍♀️ something that irritates me every time is the duplicate alert that pops up every time I pay a bill~ no matter how long ago i paid the last one and they aren’t even the same amount?? I get it and appreciate the idea but if it ever made sense it would be nicer. ### 4/5 — Easy to use *2025-12-30, version 2.2.3* Easy to navigate and use. ### 4/5 — Slow… *2025-10-22, version 2.2.3* App loads SUPER slow. Other than that…pretty good. ### 4/5 — FBEC app *2025-01-19, version 2.2.2* Nice easy way to pay and keep up with general electrical consumption. Including more detailed electrical usage information would be helpful. ### 4/5 — Good local app *2025-01-10, version 2.2.2* Decently easy to pay my bill, wish i could see daily charge for like the week or month instesd of just watt/amp usage ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2026-05-24, version 2.2.3* Great app that you can see your daily use. You don’t get charged when the power is out like Duke. Easy to make payments and track balance. ### 5/5 — Great *2026-04-03, version 2.2.3* Great app! ### 5/5 — Easy to use *2026-04-01, version 2.2.3* Love how easy it is to pay my bill ### 5/5 — Easy to use *2026-03-30, version 2.2.3* This app is very user friendly and convenient. ### 5/5 — Easy peasy *2026-01-29, version 2.2.3* Super easy to use ### 5/5 — JNG *2026-01-24, version 2.2.3* Works well and provides usage data. ### 5/5 — FBEMC APP *2026-01-22, version 2.2.3* I love this app it makes paying and checking my electric bill so easy and fast. It has so many great features too ### 5/5 — Bill payment made easy *2026-01-17, version 2.2.3* Easy to use makes paying your bill a breeze ### 5/5 — FBEMC app *2026-01-15, version 2.2.3* App works well and is very quick ### 5/5 — Abraham v *2026-01-01, version 2.2.3* Trabaja muy bien simple de utilizar y eficiente --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*