# FBFCU Live — user reviews

> 76 indexed App Store user reviews of FBFCU Live by Fort Bragg Federal Credit Union, rated 4.75/5 from 2,013 ratings.

- Source: https://appshunter.io/ios/app/fbfcu-live/id428598503/reviews
- App overview in markdown: https://appshunter.io/ios/app/fbfcu-live/id428598503.md
- Rating breakdown: 5★ 1,630 · 4★ 148 · 3★ 46 · 2★ 20 · 1★ 48

## What do users think of FBFCU Live?

Overall sentiment: neutral

**Pros**

- 👍 Convenient and efficient
- 🚀 Easy to use and navigate
- 💡 Useful features like check deposit
- 🔒 Secure and stable app

**Cons**

- 🐛 Bugs and crashes after updates
- 💤 Outdated user interface and features
- 🔍 Lack of communication and support
- 🔒 Missing important security features

**Commonly reported bugs**

- Login and credential recovery issues
- Camera issues with mobile check deposit
- App stopped working after updates

**Most requested features**

- Update to latest iOS version
- Improve mobile check deposit process
- Add ability to transfer between accounts
- Implement card locking/unlocking feature
- Improve in-app communication options

## Newest reviews (10 of 76)

### 4/5 — Zelle in the app

*2026-08-03, version 2026.04*

I think you should have Zelle as another option to send money. It is safe and secure.

### 2/5 — New to FBFCU

*2025-08-15, version 2025.05.00.5*

I find the app, banking practices, and people antiquated, slow, non-responsive to the needs of modern banking.

### 3/5 — iOS 18 update

*2024-12-06, version 2024.10*

Need to update to iOS 18, widget no longer works.

### 4/5 — Update the online bank

*2023-03-21, version 2022.9.2.1*

Please look at updating your website application and user interface

### 3/5 — No communication

*2023-03-15, version 2022.9.2.1*

This app does not allow for contacting them. Many questions could be answered by email. But instead we have to call the branch and sit on hold for awhile.
I can’t find my account number anywhere. I have to log in to gain access but can’t find the account number. I understand protecting me for the outside world - but you are hindering me in the process.

### 3/5 — No problems with this app

*2021-07-04, version 2021.3.0.30*

Since I downloaded this application I can’t recall any problems depositing checks when out of state

### 3/5 — Missing important security tool

*2021-02-17, version 6.5.5.29*

Why do FBFCU lack the capability for customers to lock and unlock their debit card using FBFCU mobile app. 

I bank with a few other banks/credit unions and they have this great security  tool.  

Even most credit cards companies have this tool for their customers that allow them to lock Visa cards via mobile app. 

In today’s global economy, when security is extremely important, the lack of this feature for your FBFCU customers doesn’t allow your customer the additional capability to protect their accounts like most banks/credit unions do.  You should offer this feature to your customers.

### 5/5 — Sufficient !!

*2017-07-03, version 5.5.0*

App is Sufficient!!

### 2/5 — Just did an update

*2017-05-23, version 5.5.0*

The app was working great until the update came out. Now I can't access my account because and it's giving and invalid credentials error. I can't even recover my credentials because it says my recovery information is invalid. So I am basically locked out of my account! Fix the update please!!

### 5/5 — So convenient.

*2016-03-18, version 4.6.3*

Awesome app. It's so easy to check my account on the go and transfer when I need to! Thumbs up!

## Most critical reviews (10 lowest-rated)

### 1/5 — Mr Walker

*2026-07-24, version 2026.04*

I have a scheduled deposit that comes to you every month and you hold that deposit way too long. In addition, other banks have tap capabilities for their debit cards for the life of me. I cannot understand why Fort Bragg Federal Credit Union will not adapt that same ability. Furthermore, other banks allow you to walk into the bank if you need a new card and get it processed while you wait Fort Bragg Credit Union on the other hand has to mail you a new debit card. Please update your systems. I am seriously considering moving all of my transactions from Fort Bragg Credit Union.

### 1/5 — Your Fort Bragg Mobile app only works with iOS 17

*2026-07-13, version 2025.2.2.3*

The Fort Bragg Mobile app only works with IPhone IOS version 17. When you go to the App Store it states that you can download the older version Fort Liberty Mobile app but you try using the Fort Liberty Mobile app it states you need the new version. I don’t know why the Fort Bragg Mobile app isn’t backwards compatible with the older iPhone. Maybe that’s something your IT department could look into.

### 1/5 — Schedule a transfer

*2026-02-06, version 2025.10.1.2*

You should be able to place a time, date and options when to transfer

### 1/5 — Disappointed Features

*2025-03-26, version 2025.2.2.3*

I have never seen a more basic app in my life. This app only allows the bare minimum. Please consider upgrading as I consider another bank.

### 1/5 — Not Functional

*2023-10-02, version 2023.03.12*

I find it difficult to say this is a good app when I still require to sign in online to conduct my transactions.

### 1/5 — Bill Pay From External Accounts

*2020-11-10, version 6.5.2.27*

I have a loan through this bank for my car which is the only reason I have this app so I can pay off my car. I have automatic payments every month from a different bank account than FBFCU. I used to be able to pay extra on my car through the app but that option has gone away so I am now unable to pay off my car faster. This is frustrating because I shouldn’t have to contact or go to the bank to take care of this it should be easily done through the app.

### 1/5 — Can’t transfer money easier

*2020-09-18, version 6.4.1.26*

Want to transfer money Easier

### 1/5 — Doesn’t Work

*2020-08-26, version 6.4.1.26*

Simply stopped working in March 2020 with “problem with the application”.

### 1/5 — FCU

*2019-05-08, version 5.11.0.17*

Among the Top 5 on Worst customer service

### 1/5 — New Version Gone Bad

*2016-04-13, version 5.0.1.1*

The previous version of this app was the best appearing app of any banking app I've ever seen. This new version is much less user friendly, has reverted a decade in the way information is displayed, and you can't even access documents, such as how much you may owe from your last credit card statement. It's ridiculous that the entire app was changed for what. I can tell the only real change is the addition of biometric sign-in. I'm very disappointed and would rather have to manually sign-in with the previous version for that excellent GUI. What a shame.

## Most praised reviews (10 highest-rated)

### 5/5 — Best

*2026-07-10, version 2026.04*

I have been a member go over 20 years never had any issues with the credit union, thank you, great work!

### 5/5 — No problems with this app

*2024-02-14, version 2023.10.1.5*

Since I downloaded this application I can’t recall any problems depositing checks when out of state. I had someone steal as check from me and used my information to buy about $2200 from my checking account and FLCU investigated and remibursed the money lost. Even though I live in Ohio I still keep Fort Bragg Federal Credit Union

### 5/5 — opening app

*2022-05-12, version 2021.11.0.33*

I used to open the app with my finger, but I can not do it now after your last update.

### 5/5 — Love my bank

*2021-01-27, version 6.5.5.29*

Easy sign in fast check on my account and sleep good at night

### 5/5 — App

*2020-03-12, version 6.2.1.24*

Awesome

### 5/5 — FBFCU App

*2019-03-14, version 5.11.0.17*

The app is so easy to use and the notifications are great. I hope they include notifications for excessive charges from online purchases

### 5/5 — Like the app

*2018-12-05, version 5.10.1.16*

Easy to use and navigate.

### 5/5 — Just right

*2018-06-09, version 5.8.1.14*

Does everything I want it to. Haven’t had any issues

### 5/5 — Great App

*2017-12-23, version 5.6.1.12*

So easy to use and love the alerts and notifications!!

### 5/5 — Happy

*2017-10-11, version 5.6.1.12*

Love the app!!! Very easy to navigate!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
