# FBW Connect — user reviews

> 13 indexed App Store user reviews of FBW Connect by The Farmers Bank of Willards, rated 4.80/5 from 932 ratings.

- Source: https://appshunter.io/ios/app/fbw-connect/id1071451651/reviews
- App overview in markdown: https://appshunter.io/ios/app/fbw-connect/id1071451651.md
- Rating breakdown: 5★ 827 · 4★ 63 · 3★ 15 · 2★ 6 · 1★ 21

## What do users think of FBW Connect?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Multiple features
- 💯 Excellent customer service
- 🔒 Secure banking

**Cons**

- 🐛 App crashes/freezes
- ⏱️ Slow loading times
- 🚫 Deposit issues
- 🔒 Limited account access

**Commonly reported bugs**

- Login issues
- Compatibility problems with newer devices

**Most requested features**

- View pending deposits
- Access all accounts in one app
- View monthly statements

## Most critical reviews (10 lowest-rated)

### 1/5 — Hate this app

*2025-01-22*

This app keeps rejecting my deposits. HATE THIS APP!

### 1/5 — The app is a joke

*2020-12-11*

This app works 25 percent of the time on a good day. Currently working on changing everything over to a different bank.

### 1/5 — I am constantly having problems with this app

*2020-04-30*

It drives me insane

### 1/5 — Terrible

*2020-01-15*

The app always freezes. I have an iPhone X fully updated so there shouldn’t be an issue on my part. One day it works. Then it doesn’t. No notifications for scheduled maintenance so we are left in the dark. Can’t login to website half of the time either. Sad. Need a new bank.

### 3/5 — Accounts

*2022-12-03*

Wish I could access all of my accounts on one app including my business accounts

### 3/5 — SLOW to load!

*2022-01-08*

The app is functional but it loads SO slowly or sometimes not at all (times out). I have another banking app (from a bigger bank) that loads many times faster from exactly the same geographical location.

### 4/5 — Love the

*2021-08-03*

Love the only app .

### 5/5 — EXCELLENT

*2025-09-24*

Excellent app, easy to use, multiple things you can do with it.

### 5/5 — Best bank ever

*2022-07-17*

I’ve dealt with probably about 25 banks over my 70 years and this one is the best in terms of customer service, friendliness and getting things done quickly.  I do wish they worked with my Personal Capital app where I keep track of all my finances.

### 5/5 — Long time patron

*2020-05-22*

I’ve been with the Farmers Bank for 38 years. Everyone has always been so helpful. I could not ask for a better bank. The people that work there have ALWAYS been top notch! Thank you for all you do!!!

## Most praised reviews (3 highest-rated)

### 5/5 — Pending deposit

*2020-03-03*

Would like to see pending deposits and also be able to view monthly statements

### 5/5 — Really slick new app!

*2016-01-12*

The features of this app rival any of the apps I've seen with a larger megabanks. I really love the fingerprint feature as well as the well organized menus. I have a lot of accounts with this hometown bank and they are all easy to read. Overall, it's very user-friendly

### 5/5 — GREAT APP!!!!!

*2016-01-08*

The personal service of a small town community bank with all the special features of mobile banking that you could ever want. Love the lock it feature allows me to take personal control over my banking accounts.

Recommend download

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*