# FCA Know & Go — Know & Go

> Interactive 3D and AR vehicle exploration for Jeep, Ram, and Wagoneer. (iPhone/iPad app by FCA US LLC.)

- Source: https://appshunter.io/ios/app/fca-know-and-go/id1530258834 (this page in markdown: same URL + `.md`)
- Developer: [FCA US LLC](https://appshunter.io/developer/384850200)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.61/5 from 90 App Store ratings · 8 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 487 MB
- Languages: English
- Released: 2021-02-24
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fca-know-and-go/id1530258834/reviews.md

## What is FCA Know & Go?

An official app of Jeep | Ram - FCA US LLC..

Explore your Jeep, Ram, or Wagoneer Brand Vehicle like never before - in Augmented Reality and 3D!

Your phone is your guide. Discover many of the features inside and outside of your vehicle. Know And Go with videos and information about the power and potential of your new vehicle.  

The Augmented Reality (AR) option in the Know & Go app highlights features in the interior and exterior of your vehicle using your camera. Currently only for select 2021 and 2022 models and trim levels. More models across our iconic brands of Alfa Romeo, Fiat, Chrysler, Jeep, Ram, Dodge, and Wagoneer vehicles sold in North America being added regularly. Check back often for more vehicles. Or suggest which model to be released next!   

Beyond exploring real, live vehicles via AR, some vehicles are available virtually in 3D!  Want to see what a new Jeep Rubicon would look in your driveway? Place a virtual one down on your driveway and start exploring it - inside and out! You can even put it in your living room and marvel at it from your sofa! 

  List of the currently app supported vehicles:
1) 2021 RAM 1500 TRX
2) 2021 Jeep Wrangler 4xe
3) 2021 Jeep Grand Cherokee L
4) 2022 Wagoneer
5) 2022 Grand Wagoneer

## Key features

- Augmented Reality (AR) feature highlighting
- 3D vehicle models for virtual placement
- Interactive videos and information
- Explore interior and exterior features
- Supports select 2021-2022 models
- Regularly updated with new models

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/fca-know-and-go/id1530258834/reviews.md

### 1/5 — Doesn’t work

*2025-02-13*

Doesn’t work

### 1/5 — Waste of my time

*2022-03-03*

I tried using this app on several vehicles in inventory to find that the vins were not supported. A good recommendation would be to launch an app when it’s tested and works with the current inventory. I will try again down the road…

**Developer response:** We apologize for the inconveniences you encountered.  Currently, Know & Go supports the following vehicles: 2021 RAM 1500 TRX, 2021 Jeep Wrangler 4xe,  2021 Jeep Grand Cherokee L, 2022 Grand Wagoneer, and 2022 Wagoneer.  Are the vehicles you tried to use the app with one of these vehicles?  If they are not, then know that we are continuously working to expand coverage, which may include yours in the future.  If it is, then please contact us at knowandgosupport@stellantis.com, and let us know which vehicle(s) you tried to add along with details about the issue(s) you encountered.

### 1/5 — Pretty useless

*2022-02-08*

Was excited to try it on my 2022 TRX. Opened the app and attempted to scan the VIN. Wouldn’t scan the door jam or dash vin. So I entered manually which worked but inaccurately has my model year as a 2021 and not a 22. So a bit disappointed the app doesn’t even know what year the vehicle is. Even once it’s working it doesn’t tell you any of the features and details that are lesser known. I know the truck has 702hp and 35” tires that’s why I bought it. But it doesn’t show other features and settings that aren’t as obvious and would be good to know.

**Developer response:** We apologize for the inconveniences you encountered.  
Currently, Know & Go supports the following vehicles: 2021 RAM 1500 TRX, 2021 Jeep Wrangler 4xe, 2021 Jeep Grand Cherokee L, 2022 Grand Wagoneer, and 2022 Wagoneer.  
At this time, your vehicle is not supported by the app.  However, we are continuously working to expand coverage, which may include your vehicle in the future. So, please check back.  Feel free to contact us at knowandgosupport@stellantis.com, if you require further support.

### 1/5 — Doesn’t work

*2021-12-11*

No hotspots show up at all.

**Developer response:** We're sorry to hear that you’re having difficulties using the app.  To help us better understand the issue, please contact us at knowandgosupport@stellantis.com.  We would be more than happy to assist you.

### 1/5 — Please fix - Does not work

*2021-05-16*

Sits on Loading details screen after adding VIN. No information

**Developer response:** We apologize for the inconveniences you encountered.  Our team is always looking for ways to improve our customers' experiences with Know & Go, and we're glad to inform you that this issue has been resolved.  Please update to our latest release.  Feel free to contact us at knowandgosupport@stellantis.com, if you require further support.

### 1/5 — Needs support

*2021-05-04*

Put in vin. Loads for ages. Doesn’t work.  
I’d like to show this to my customers, but until it gets fixed…

**Developer response:** We apologize for the inconveniences you encountered.  Our team is always looking for ways to improve our customers' experiences with Know & Go, and we're glad to inform you that this issue has been resolved.  Please update to our latest release.  Feel free to contact us at knowandgosupport@stellantis.com, if you require further support.

### 1/5 — Doesn’t work

*2021-03-28*

Tried to access the old app, was told to upgrade to this new app. After scanning the VIN, it just sits on the loading screen. Exited out of the app, went back in, my jeep was there but doesn’t LOAD ANYTHING. it’s crap. Major update needed.

**Developer response:** We apologize for the inconveniences you encountered.  Our team is always looking for ways to improve our customers' experiences with Know & Go, and we're glad to inform you that this issue has been resolved.  Please update to our latest release.  Feel free to contact us at knowandgosupport@stellantis.com, if you require further support.

### 5/5 — Wow !

*2021-02-25*

The app works great. Taught me a lot about my truck and is really easy to use.

**Developer response:** Thank you for your feedback!  We hope you'll continue to have positive experiences using Know & Go.

## Frequently asked questions about FCA Know & Go

### What vehicles are currently supported by FCA Know & Go?

FCA Know & Go currently supports select 2021 and 2022 models including the 2021 RAM 1500 TRX, 2021 Jeep Wrangler 4xe, 2021 Jeep Grand Cherokee L, 2022 Wagoneer, and 2022 Grand Wagoneer. More models across Alfa Romeo, Fiat, Chrysler, Jeep, Ram, Dodge, and Wagoneer brands sold in North America are being added regularly.

### How does the Augmented Reality feature work in FCA Know & Go?

The Augmented Reality (AR) option in FCA Know & Go uses your phone's camera to highlight features on the interior and exterior of your vehicle. This allows for an interactive way to discover and learn about your car's capabilities.

### Can I see a virtual car in my own space with FCA Know & Go?

Yes, FCA Know & Go allows you to place virtual 3D models of vehicles in your own environment, such as your driveway or living room. This lets you explore the vehicle's appearance and details from any angle.

### What kind of information does FCA Know & Go provide about vehicle features?

FCA Know & Go provides information and videos about the power and potential of your new vehicle. It acts as a guide to help you discover many of the features inside and outside of your car.

### How often is FCA Know & Go updated with new vehicles?

The app is regularly updated with more models across FCA's iconic brands sold in North America. Users are encouraged to check back often for new vehicle additions and can even suggest which model to be released next.

### Is FCA Know & Go available on all devices?

Based on the provided data, FCA Know & Go is supported on iPhone and iPod devices. Compatibility with other platforms may vary.

### What is the user sentiment for FCA Know & Go?

FCA Know & Go has a strong user rating of 4.6 stars from 90 ratings, indicating generally positive user sentiment. Users appreciate the interactive exploration of vehicles.

### What is the age rating for FCA Know & Go?

FCA Know & Go has an age rating of 4+, making it suitable for a broad audience. This suggests the content is generally appropriate for children and adults.

## Version history (last 5 releases)

### 1.3.6 — 2023-09-20

- Introducing the new vehicle '2021 Jeep Wrangler' in 3D Mode preview feature.
- Optimised the Search functions.
- Enhanced UI, Bug fixes & Performance improvements.

### 1.3.5 — 2023-03-27

- Introducing the new '3D Mode' preview feature to explore the '2021 RAM TRX 1500' 3D model
- UI enhancement for the AR app guide
- Added the Minimum Mandatory update feature
- Bug fixes & Performance improvements.

### 1.3.4 — 2023-02-16

- Introducing the new '3D Mode' preview feature to explore the '2021 RAM TRX 1500' 3D model
- UI enhancement for the AR app guide
- Added the Minimum Mandatory update feature
- Bug fixes & Performance improvements.

### 1.3.3 — 2022-12-01

-  Personalized Vehicle experience in Garage screen
-  Explored Features' indicator & counter in Feature List mode.
-  Bug fixes & Performance improvements.

### 1.3.2 — 2022-11-04

- New modernized UI for the App to enhance the overall app experience and accessibility.
- Interactive app Guide for AR mode.
- Bug fixes & Stability improvements.

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## More apps by FCA US LLC

- [Stellantis Fleet](https://appshunter.io/ios/app/stellantis-fleet/id425679372)
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- [Alfa Romeo for Owners](https://appshunter.io/ios/app/alfa-romeo-for-owners/id1191943505)
- [Mopar Owner's Companion](https://appshunter.io/ios/app/mopar-owners-companion/id1191948159)

All apps by FCA US LLC: https://appshunter.io/developer/384850200

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
