# FCB Banks – Consumer — user reviews > 45 indexed App Store user reviews of FCB Banks by FCB Banks, rated 4.80/5 from 2,717 ratings. - Source: https://appshunter.io/ios/app/fcb-banks-consumer/id689527689/reviews - App overview in markdown: https://appshunter.io/ios/app/fcb-banks-consumer/id689527689.md - Rating breakdown: 5★ 2,449 · 4★ 153 · 3★ 36 · 2★ 23 · 1★ 56 ## What do users think of FCB Banks? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Convenient mobile banking - 💡 Helpful customer service **Cons** - 🐛 Frequent login issues - 🐛 Unreliable app functionality - 🐛 Inconsistent mobile deposit - 🔒 Lack of security features **Commonly reported bugs** - App crashes and freezes - Face ID/Touch ID not working - Inability to log in consistently **Most requested features** - Two-factor authentication - Improved mobile deposit process - Ability to authorize transactions - Detailed transaction history ## Newest reviews (13 of 45) ### 3/5 — Regarding the app *2026-03-20, version 25.2.100* The bank is awesome, but the app sucks sometimes. Sometimes you can’t login and sometimes it randomly reset your Face ID. ### 1/5 — Junk update *2024-07-17, version 22.2.200* The new app is junk now i cant even use my mobile banking because they are forcing everyone to use it. It takes a 15.0 iso or better my phone only has 14.5 iso and i cannot updste any more because i dont enough storage. The only way i can get more storage niw is to buy a new phone and pay more monthly. This should have been a option wether or not you wanted the new version. Junk JunkJunk ### 3/5 — Meh *2024-03-25, version 23.2.21* There’s a lot of bugs ### 1/5 — Constantly have to turn Face ID Back on *2024-01-28, version 23.1.83* This app seriously has me considering leaving this bank just because it’s a constant hassle. Every 3rd time I log in it sauce it can’t identify my credentials and I have to reenter my password because it turns FaceID off. Then about every tenth time I have to wait for a phone call with an authorization code… while I’m trying to use the app on my phone. Just implement proper two factor identification that we’re allowed to opt in to if you want to make the app more secure, because the current security steps are absolutely worthless. ### 1/5 — Mobile Deposit *2023-09-30, version 22.2.200* Had multiple mobile deposits no go through and was not notified by the app or email ### 3/5 — Loan payments *2023-06-27, version 22.2.200* Would be nice to make earlier payments on loans and it count towards the monthly amount due. ### 1/5 — White screen *2022-04-15, version 21.3.40* Can’t even get into app goes white screen then closes the app and repeat for iPhone pls help ### 1/5 — App is complete garbage. *2022-04-11, version 21.2.70* App constantly logs me out for inactivity. Every month it logs me out and will no longer recognize my security settings. At this point I might as well go with a different bank that has a better IT department and app developer. ### 1/5 — Awful *2022-02-22, version 21.2.70* No app FCB ever makes will actually work. ### 1/5 — FCB app *2021-02-27, version 20.2.50* It has been a little over a month the app for iPhone doesn’t work. All it does is stays blank, white screen for about 30 sec and disappears whenever I click on the app to open. I have re installed the app several times, i am updating the apps thru the App Store daily, I have reset/turned off my phone, I called the customer service help desk number and no help. Please fix, I am running iOS 14.5 ### 1/5 — Mobile Deposit *2021-02-22, version 20.2.50* Horrible mobile deposit feature. Very antiquated online banking system. Looking for a new bank. ### 2/5 — Mobile deposit *2020-05-18, version 19.3.20* Over the last couple months I have not been able to you my mobile deposit on checks over $100. I’m sure I can’t be the only one having this problem?? Please fit it! ### 1/5 — FCB mobile *2020-04-28, version 19.3.20* Deadass terrible half the time I try to log in it can’t verify me and always sits their and won’t load . ## Most critical reviews (10 lowest-rated) ### 1/5 — Stop asking me to rate your app all the time. *2026-05-22, version 25.2.100* It’s annoying when I’m trying to bank. ### 1/5 — App is complete garbage. *2026-05-15, version 25.2.100* App constantly logs me out for inactivity. Every month it logs me out and will no longer recognize my security settings. At this point I might as well go with a different bank that has a better IT department and app developer. When the app is working it’s constantly a day behind on transactions, so you can’t trust that your account balance is accurate. ### 1/5 — Not reliable. *2026-05-01, version 25.2.100* This app is absolutely terrible. It very rarely works and is always having issues. I have the i phone 17 pro max am operating off of IOS version 26.4.2. I have checked for an update and uninstalled the app. It’s absolutely crazy. ### 1/5 — Worst login *2026-04-21, version 25.2.100* I’ve never experienced a app where it’s so difficult to login. It’s so bad to the point where I want to go to a different bank. ### 1/5 — My dog writes better apps *2025-11-30, version 25.1.31* This app works about 50% of the time. When it does work, 50% of that time you have to retype your credentials to log in! I am often either locked out or the app freezes after face recognition to log in. Once you’re in, everything seems to work fine. I would like the ability to authorize every charge coming through my account though. Maybe a “did you authorize this” notification. That would be nice and would reduce the amount of new debit cards every year 🙄 ### 1/5 — awful. *2025-09-16, version 25.1.31* this is by far the worst app i've ever used. i truly hope whoever coded this nonsense is struck by a bus at 100 mph. ### 1/5 — App never works *2025-08-10, version 24.2.60* There are constant issues trying to login or transfer money to accounts. I’ve used this app for years and it hasn’t improved. ### 1/5 — Horrible *2025-05-02, version 24.2.60* More times than not, you get errors saying the app can’t log you in. When it is working it constantly disables Face ID and makes you re-enter your information manually. Mobile banking should be convenient but this app is seriously lacking and compared to other banking apps, is way behind, not only in consistent functionality but also design. ### 1/5 — this app is god awful. *2025-03-25, version 24.2.60* half the time is doesn't work ### 1/5 — Failure *2025-01-15, version 24.1.70* This app is the is riddled with glitches and crashes. Some consistently bad some random. It’s absolutely horrible ## Most praised reviews (10 highest-rated) ### 5/5 — 3Gs *2026-08-27, version 25.2.100* My family at FCB on Halls ferry Road are the best family members in the world. I love those guys well ladies. ### 5/5 — Awesome! *2026-03-18, version 25.2.100* Grrrrrrrrrrrreat! ### 5/5 — Mobile app *2025-04-15, version 24.2.60* This app needs to be revisited. ### 5/5 — happy *2024-10-02, version 24.1.70* i’m so happy with all my accounts being on line now, your system is so convenient and for a person not technically smart it’s a dream come true. thank you so much for this service. ### 5/5 — Great App *2022-09-13, version 22.1.100* The app works great for everything I need it to do. Very user friendly and very easy to make deposits or transfer money in seconds. Customer service has always been very helpful when I have needed them. ### 5/5 — Member since 1990’s *2022-07-19, version 21.3.40* Best hometown bank!! ### 5/5 — FCB app *2020-03-05, version 19.3.20* The app in my opinion is terrible. Half the time I try and log in it says they are unable to verify info and then I have to call customer support to get into the app. They try and tell you how you can spend your money. I am constantly transferring money to my saving and checking account and if you do it to many times it prevents you from making transfers in or out of your saving account. I will be leaving FCB bank for this reason ### 5/5 — Easy to navigate *2019-09-20, version 19.1.200* I am very happy with FCB mobile app...Very clear & easy to get my business done. ### 5/5 — Best Bank Around *2019-01-30, version 18.3.71* You guys are coming along with the app and the online products. Keep it up!! ### 5/5 — App is crashing *2018-12-24, version 18.2.70* The app is crashing. It won’t even open anymore. It recognizes Face ID, but then crashes instead of opening. An update is needed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*