# FCMB Mobile — user reviews > 187 indexed App Store user reviews of FCMB Mobile by First City Monument Bank, rated 3.40/5 from 1,164 ratings. - Source: https://appshunter.io/ios/app/fcmb-mobile/id1444638628/reviews - App overview in markdown: https://appshunter.io/ios/app/fcmb-mobile/id1444638628.md - Rating breakdown: 5★ 548 · 4★ 93 · 3★ 92 · 2★ 82 · 1★ 349 ## What do users think of FCMB Mobile? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 🚀 Seamless transactions - 🔒 Secure banking experience - 💡 Excellent app features - 🤩 Great overall experience **Cons** - 🐛 Frequent app crashes - 🔍 Difficult to search for banks - 🕰️ Slow transaction processing - 🤔 Inconsistent performance - 💤 Lack of dark mode option **Commonly reported bugs** - Unable to login consistently - Transactions failing without explanation - Incorrect account balance display - Debit card issues and delays - Compatibility problems with newer devices **Most requested features** - Add search functionality for banks - Implement dark mode option - Improve transaction history visibility - Enhance customer support channels - Streamline account management features ## Newest reviews (10 of 187) ### 3/5 — Technical issues sometimes while making payments *2026-05-18, version 2.0.1* Kindly work to fix this issues as soon as possible because he just embarrassed me today whenever you are having technical issues doing any maintenance whatever kindly do to inform customers on time via email or phone number thank you ### 4/5 — Best among all my other bank *2026-05-08, version 2.0.0* Fcmb has one of the best customer services. Words can’t express how happy I am with the services and the app. I removed a star because FCMB process of getting you verified is the hardest and more costlier when you are abroad. I had to go through post office to get all my identification verified and stamped which was ridiculous, as it can be proven on WhatsApp video call, zoom or any other means other than going through post office and still coming back to same video verification. Well, I guess it’s for extra security but still ridiculous. Overall, I love my FCMB, my app has never stopped working ever since unlike other banks. ### 2/5 — Scammers *2026-03-12, version 1.9.6* Why can’t I withdraw my money ? ### 2/5 — Loan option *2026-02-06, version 1.9.6* When you try paying back a loan, sometimes it show’s “congratulations , your request is been processed “ but then nothing happens, the account doesn’t get debited. ### 4/5 — Mr *2026-01-14, version 1.9.6* Friendly to understand and navigate ### 5/5 — FCMB Mobile app simply the best. *2025-12-08, version 1.9.5* FCMB Mobile app is easy to use. You can navigate the app easily. I recommend its usage to all customers. If want to enjoy this wonderful FCMB Mobile app, and you’re not an existing FCMB customer, please go and open an FCMB account either personal or corporate account. FCMB Mobile app is the best. ### 5/5 — Never disappoints *2025-12-07, version 1.9.5* This app never disappoints ### 5/5 — Optimal *2025-12-07, version 1.9.5* This App is up to international standards. Very fast,reliable and easy to use. Good job FCMB ### 5/5 — Dark mode interface *2025-10-23, version 1.9.5* Please we need FCMB app to support dark mode ### 2/5 — Fast cash *2025-10-01, version 1.9.3* Fast cash is not showing on iOS devices ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor network and poor service *2026-07-09, version 2.0.3* This app network is very poor I won’t advice anyone to bank with Fcmb … because it can be very frustrating for you to used ### 1/5 — The worst bank in Nigeria *2026-06-22, version 2.0.2* Horrific. Avoid at all costs!! ### 1/5 — Important Notice *2026-05-26, version 2.0.1* I wonder why it has to ask for OTP after putting my pin even when I didn't uninstall it ..now I lost my sim can't make transfers and don't even have a token! ### 1/5 — You can’t redeem your reward points through the app *2026-04-19, version 1.9.9* My reward points are expiring today but I can’t redeem it because the customer service said the reward redemption is not activated yet. This is so unbelievable. Why did you roll out an unfinished program? ### 1/5 — Can’t login *2026-04-16, version 1.9.9* I’ve been trying to access my account, but it won’t log me in ### 1/5 — You guys ripped me off after debiting my money to buy apple gift cards fromyourapp andnotsendingcode *2026-02-16, version 1.9.6* I hate it ### 1/5 — Fast cash *2026-02-11, version 1.9.6* Your fast cash is a total ripoff and rubbish the worst ever ### 1/5 — Transfer issues *2026-02-06, version 1.9.6* Unable to make a transfer and my account is locked ### 1/5 — Bad banking *2025-11-02, version 1.9.5* FCMB is a very worse banking company I’ve ever used I recharged 12000 naira airtime from my FCMB app to my mtn sim and the money isn’t added to my sim balance and it’s over 24 hours now What kind of rubbish bank would customers be complaining and they ain’t doing anything Useless bank ### 1/5 — FCMB you people can do better.. *2025-09-19, version 1.9.2* FCMB I made a transfer to OPay and Palmpay account and it’s still pending till now. This is the worst bank to keep your cash.. ## Most praised reviews (10 highest-rated) ### 5/5 — The Best *2026-06-24, version 2.0.2* 10/10 ### 5/5 — Upgrade update *2026-06-18, version 2.0.2* Nice one! Well done! FCMB the app is now becoming interesting and efficient for users like me, that other banks network success rate and u see the that rewards for every money that comes into your account☺️😋Good job👍🥂 ### 5/5 — dark mode *2026-06-02, version 2.0.1* only one request, please give us dark mode. please ### 5/5 — Review *2026-05-08, version 2.0.0* FCMB offers seamless transaction and loan services it a great financial institution to use ### 5/5 — Lovely bank *2026-04-10, version 1.9.9* Lovely bank ### 5/5 — No complaint *2026-02-23, version 1.9.6* The app is easy to use and the response I get when I reach out is usually very quick and helpful. I’ve been using the app for several years and I’ve never had any complaints 👍 ### 5/5 — Review *2026-01-22, version 1.9.6* I started using FCMB few months ago and have never regretted but the user interface needs more upgrading ### 5/5 — Great bank *2026-01-09, version 1.9.6* FCMB is one of the best bank in Nigeria and with a reliable customer service base. ### 5/5 — App Dark Mode *2025-12-10, version 1.9.6* Hello Dear FCMB, we would like you to add up night dark mode to FCMB mobile app due to elderly users. Thanks ### 5/5 — Great app *2025-12-09, version 1.9.6* I love everything about the app You get notified if anything is needed to be fixed on the app. Their payment is swift. I don’t regret using this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*