# Federal Bank Digital Rupee — user reviews

> 20 indexed App Store user reviews of Federal Bank Digital Rupee by Federal Bank, rated 4.07/5 from 297 ratings.

- Source: https://appshunter.io/ios/app/federal-bank-digital-rupee/id6458692326/reviews
- App overview in markdown: https://appshunter.io/ios/app/federal-bank-digital-rupee/id6458692326.md

## Newest reviews (1 of 20)

### 5/5 — Good App, can be Better

*2025-07-30*

Latest update makes the app smooth.

**Developer response:** Hi Saurabh,

Given your positive experience with our app, we would really appreciate it if you would recommend Fed e-rupee app to your friends and family.

-Shakila

## Most critical reviews (10 lowest-rated)

### 1/5 — Not able to register

*2026-03-18*

I downloaded the application couple of weeks ago. I am still not able to register in the application due to server error! Why do you even roll out an application if a new user cannot register into the application!! Pathetic quality assurance by the tech team.

**Developer response:** Hi, we regret the inconvenience caused to you. Please raise your concern via our Online Customer Grievance Portal using the link provided below for prompt review and resolution. Kindly make a note of the FBSR reference number for future tracking and status updates: https://grievance-redressal.cloud.federal.bank.in/ords/r/grievance/grievance-redressal/g1r

### 1/5 — Malfunctioning App

*2026-02-04*

Every time when I try to check the balance or else tries to make a payment the app will show as ‘something went wrong’. Whereas other digital banking apps are working well and good. What’s the use of this app if it’s not working when needed? The developer team needs to check it out urgently and do the needful to rectify this. On enquiry it was understood that most of IPhone users are facing this issue with Federal Digital Rupee app.

**Developer response:** Hi, we regret the inconvenience caused to you. Please raise your concern via our Online Customer Grievance Portal using the link provided below for prompt review and resolution. Kindly make a note of the FBSR reference number for future tracking and status updates: https://grievance-redressal.cloud.federal.bank.in/ords/r/grievance/grievance-redressal/g1r

### 1/5 — Not able to register

*2026-01-30*

One of the worst digital app that I have used . Once deleted we cannot again login to this app, it’s showing verification failed request time-out. Not able to reset PIN.  Not able to raise a support case inside app .

**Developer response:** Hi Tejas,

We sincerely apologize for the inconvenience you’ve experienced. At Federal Bank, we remain committed to delivering the highest level of care and attention to our customers. To help us resolve your concern promptly, we kindly request you to email the details to contact@federalbank.co.in. Our team will review the matter and assist you at the earliest.

- Jeeva

### 1/5 — Not working

*2025-06-09*

I had put some amount as a saving and for emergency purpose. When the emergency time came i tried to withdraw the money and the app is not working and hence i was unable to withdraw it ….i had raised many complaints through customer care and mails but no response

**Developer response:** We regret to know that you did not have a good experience with Fed e-rupee. Your experience is always being improved, we can assure you of that. If you have a complaint, please email it to us at contact@federalbank.co.in, and we will try to resolve it as quickly as we can.

-Shakila

### 1/5 — Fix this issue immediately

*2024-07-04*

I have been trying to register for the last two weeks, and it still shows the prompt, but there is no response from the bank. I have updated the app and even tried reinstalling it, and it still shows the same.

### 1/5 — Unable to de-register

*2024-03-30*

I was using this app previously with federal bank account.. later i have closed that bank account for some reason.. but i tried to register with new federal bank account but wallet still linked with old bank which was closed already.. unable to de-register the wallet as well.. error message is saying something went wrong.. don’t know how to fix this?

### 1/5 — federal bank account is not getting linked with the app

*2023-12-15*

The app is showing a message that I’m “not eligible for a full KYC “ in stage 5 of installation process.  Don’t understand what exactly is full KYC. Plz do conduct an  through internal testing before launching any apps. Almost all the apps are either slow or not working. If you are not using any fed app for example fed book, it won’t give correct statement. Instead we have to reinstall the app. Now I stopped using that app. In case of newly launched boom box, sometimes credit comes after 2-3 days from the date transaction . Over all zero ratings for this app.
Also do provide write up about this app so that instead of assuming, people can understand and decide whether this app needs to installed or not.

### 2/5 — No link of account

*2025-02-25*

Been trying to link account since from last 2 months but I shows no bank account on my number

**Developer response:** Hi Lumbazumba,

We apologize for your negative experience with the app and promise to do our best to help you in the future. We would like to invite you to send us an email at contact@federalbank.co.in, and we will be really glad to assist you.

-Hina

### 3/5 — Slow loading

*2024-10-04*

Sometimes app slow loading

### 5/5 — Very Good Service

*2026-08-07*

No issues on merchant however little lag is there

**Developer response:** Hi, we are extremely grateful for your compliment, they mean a lot to us and bring us great joy! We'd be delighted if you could spread the word about Digital Rupee app with your friends and family. Have a great day! - Federal Bank

## Most praised reviews (9 highest-rated)

### 5/5 — User friendly

*2026-07-20*

app is smooth and user friendly

**Developer response:** Hi, we are extremely grateful for your compliment, they mean a lot to us and bring us great joy! We'd be delighted if you could spread the word about Digital Rupee app with your friends and family. Have a great day! - Federal Bank

### 5/5 — Need improvement

*2026-06-13*

Good app but sometime app gets log out automatically while doing transactions

**Developer response:** Hi, we regret the inconvenience caused to you. Please raise your concern via our Online Customer Grievance Portal using the link provided below for prompt review and resolution. Kindly make a note of the FBSR reference number for future tracking and status updates: https://grievance-redressal.cloud.federal.bank.in/ords/r/grievance/grievance-redressal/g1r

### 5/5 — Smooth And Easy

*2026-05-05*

I have been using the Federal Bank Digital Rupee account for a while. So far the experience has been wonderful. Keep it up The Federal Bank Ltd

**Developer response:** Hi, we are extremely grateful for your compliment, they mean a lot to us and bring us great joy! We'd be delighted if you could spread the word about Digital Rupee app with your friends and family. Have a great day! - Federal Bank

### 5/5 — Excellent

*2026-01-22*

Able to register for the app . I sincerely appreciate the technical team for the support.

**Developer response:** Hi,

We sincerely apologize for the inconvenience you experienced with us. To help us better understand and resolve your concern, please email us at contact@federalbank.co.in along with the screen image of the error, our team will review and assist you promptly.

- Kavya

### 5/5 — Smooth experience

*2025-12-20*

I’ve been using the Federal Bank Digital Rupee application recently, and overall, the experience has been quite smooth. The onboarding process was straightforward, and linking my Federal Bank account took only a few minutes. The interface is clean and user-friendly, making it easy even for first-time users to understand how to transact using the Digital Rupee.

**Developer response:** Hi Jafeeeel,

We are extremely grateful for your compliments. This makes us very happy! It would be greatly appreciated if you could spread the word about the Digital Rupee App to your friends and family. 

- Jeeva

### 5/5 — Smooth , Fast nd best alternative

*2025-12-20*

The app genuinely simplifies payments and feels like best replacement for UPI. Highly reliable and easy to use. Strongly recommend!

**Developer response:** Hi Rilana,

We are extremely grateful for your compliments. This makes us very happy! It would be greatly appreciated if you could spread the word about the Digital Rupee app to your friends and family.

- Jeeva

### 5/5 — Excellent initiative

*2025-12-19*

Good product and great flexibility and even we can make pin less payments to merchants.

**Developer response:** Hi Varun,

We’re glad to hear you’ve had a great experience with our app! We’d truly appreciate it if you could recommend the Digital Rupee App to your friends and family.

- Jeeva

### 5/5 — Superb Experience of Digital Cash

*2025-12-15*

The app works smoothly for my entire day to day payments. Kind of perfect replacement of UPI I’ll say.

**Developer response:** Hi,

We are extremely grateful for your compliments. This makes us very happy! It would be greatly appreciated if you could spread the word about the Digital Rupee App to your friends and family. 

- Jeeva

### 5/5 — Application is excellent

*2025-08-08*

Simple to use, well-organized, and incredibly efficient.

**Developer response:** Hi Rafeek,

Given your positive experience with our app, we would really appreciate it if you would recommend Digital Rupee app to your friends and family.

-Hina

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
