# FedMobile — user reviews > 420 indexed App Store user reviews of FedMobile by Federal Bank, rated 4.50/5 from 1,442 ratings. - Source: https://appshunter.io/ios/app/fedmobile/id1027354100/reviews - App overview in markdown: https://appshunter.io/ios/app/fedmobile/id1027354100.md - Rating breakdown: 5★ 1,125 · 4★ 146 · 3★ 33 · 2★ 27 · 1★ 111 ## What do users think of FedMobile? Overall sentiment: negative **Pros** - 👍 Excellent - 🚀 Convenient - 🚀 Easy to use - 🚀 Reliable and easy to use - 🚀 User friendly - 🚀 Hassle free banking - 🚀 Secure - 🚀 Trusted app - 🚀 Good service - 🚀 Fastest transaction - 🚀 Friendly bank **Cons** - 🐛 Not working - 🐛 Slow - 🐛 Crashes - 🐛 Buggy - 🐛 Unstable - 🐛 Complicated login - 🐛 Poor user experience - 🐛 Requires too much authentication - 🐛 Difficult to use - 🐛 Glitches - 🐛 Unresponsive - 🐛 Incompatible with latest iOS - 🐛 Intrusive ads - 🐛 Frequent app updates causing issues **Commonly reported bugs** - Login issues - Device authentication failures - Crashes on opening the app - Inability to transfer funds - Incorrect account balance display - Beneficiary management issues - Slow performance **Most requested features** - Dark mode - Biometric login - Improved UPI and scan-to-pay features - Better account management features - More payment options - Improved customer support ## Newest reviews (10 of 420) ### 3/5 — Very slow when transactions are done *2026-05-05, version 7.4.3(3.0)* I’m experiencing several usability issues with the app. It takes around a minute to load and then shows a network error, even though my internet connection is working fine. Additionally, a pop-up appears at the bottom asking me to select an account, even though I have already selected one in the transaction form. This creates confusion during the process. Another concern is the OTP displayed in the confirmation pop-up. It’s unclear what its purpose is, and there is no proper explanation provided. Overall, the user experience could be improved. It would be helpful to include better guidance or a detailed FAQ section explaining these behaviors and recent changes. ### 2/5 — Not that reliable. Lacks basic functionality *2026-04-29* I’m using FedMobile for my salary account, but the transaction visibility is disappointing. Many of my UPI transactions done through apps like Google Pay, PhonePe, and Paytm are not consistently reflected or are delayed in the app. This makes it difficult to track my actual spending and account activity in one place. For a banking app, real-time and complete transaction history should be a basic feature. The app interface is decent, but reliability in showing all transactions needs serious improvement. Please fix this issue and improve synchronization with UPI transactions. **Developer response:** Hi, we regret the inconvenience you have experienced with Fed Mobile app. To help us resolve your concern effectively, please email to contact@federalbank.co.in from your registered email id. Our team will review the details and assist you promptly. - Federal Bank ### 4/5 — ios 17.0 *2026-03-22, version 7.3.2(20)* iOS 17.0 or later is required for the app to run, kindly update your requirements ### 5/5 — Jobin baby *2026-03-13, version 7.3.2(20)* Good service ### 5/5 — Very good and must recommend mobile banking app *2026-03-11, version 7.3.2(20)* Federal bank service is excellent and fed mobile app is also nice but plss add some more features like Aadhaar Seeding for DBT and mobile number update in account, And address updation through aadhar. Or Nominee Updation. This all services is essential and needed for hassle free banking experience so i request to federal bank team please add all this above services in your mobile banking app. ### 5/5 — Excellent *2026-03-05, version 7.3.2(20)* Excellent ### 5/5 — Jobin baby *2026-02-28, version 7.3.2(20)* Good service ### 1/5 — Extremely disappointed with service *2026-02-13, version 7.3.2(20)* I am extremely disappointed with the recent experience I had with the Federal Bank mobile application. There was an unauthorized deduction from my account, and what makes the situation even more frustrating is the lack of clear explanation, transparency, and immediate support from the app or customer service. In today’s digital banking environment, security, trust, and quick issue resolution are the most important expectations from any banking platform. Unfortunately, this incident has raised serious concerns about transaction monitoring, fraud protection, and customer grievance handling within the Federal Bank system. The app interface may look modern, but the real test of a banking application is how efficiently it handles critical problems like unauthorized payments. Instead of reassurance and prompt resolution, the process felt slow, confusing, and stressful. Customers should not have to struggle to understand where their money went or wait endlessly for proper clarification. ### 1/5 — Won’t work on older iPhone OS *2026-02-06, version 7.3.0 (28.0)* It is really a bad app development. Foreign banks are able to create and support apps that work on older OS versions while FedMobile can’t. These foreign banks use Indian companies to create and update their apps, unfortunately an Indian bank can’t. Owning an iPhone doesn’t mean everyone keeps upgrading the phone with new phone release. Everything in the name of security these FedMobile like apps wants to force it’s customers to keep buying new phones or they don’t think about their customers. In either way its not a good business idea. ### 1/5 — Unusable after recent updates *2026-01-31, version 7.3.0 (28.0)* This app used to be very convenient. Off late it gets stuck while logging in on WiFi. Gives server error on mobile data. Doesn’t allow to reset mpin. ## Most critical reviews (10 lowest-rated) ### 1/5 — A very poor system *2026-08-06, version 7.5.2(18.0)* With 100 steps to Sign in even the cheapest organisations are far better than this app can’t even my registered Canadian. Number please create some customer friendly app .. I have changed the bank due to Signing in drama in FedMobile ### 1/5 — I'm not able to log in from Canada even tho I changed my number. *2026-07-26, version 7.5.2(18.0)* Hi I'm from Canada, I changed my number and I tried to log in but it's not working. I was using while I was in India. ### 1/5 — Worst banking experience ever *2026-07-08* Absolutely the worst banking experience I have ever had. My account was suddenly frozen, and I was asked to submit multiple documents and transaction proofs. I provided everything they requested immediately, yet days passed without any meaningful response or resolution. Every follow-up resulted in the same generic replies like “under review” or “please wait.” Keeping a customer’s money inaccessible without timely updates is completely unacceptable. The customer support is extremely slow, unhelpful, and shows no urgency in resolving genuine issues. A bank is built on trust, but this experience has completely destroyed my confidence in both Jupiter and Federal Bank. If something goes wrong with your account, don’t expect prompt communication or efficient support. I cannot recommend this service to anyone based on my experience. There are far better banking options available that value their customers and provide proper support when it actually matters. ### 1/5 — My app doesn’t work itself *2026-06-15, version 7.5.0(9.0)* Now to do a 2fa my shoulder be working,it always shows error even though everything is fine from my side ### 1/5 — App stopped working *2026-06-15, version 7.5.0(9.0)* Stopped working after the latest updates. Tried reinstalling but still broken ### 1/5 — Wrost app *2026-06-14, version 7.5.0(9.0)* Not customer friendly ### 1/5 — Bad Experience *2026-06-03, version 7.4.4(2.0)* I am disappointed with the overall service experience. Since opening this account, I have not received any of the benefits or services that were promised. Furthermore, one of my complaints has been pending for over a year without any resolution or satisfactory response from the bank. In this era of digital banking, it is concerning that customer support continues to advise customers to visit a branch for matters that should ideally be resolved through digital channels. Visiting a branch is not always feasible, and I expect better support and service accessibility from the bank. ### 1/5 — Try to fix the issues *2026-05-16, version 7.4.4(2.0)* After installing the app it is asking for country. I choose others because USA is not listed in the suggestions and when I proceed it is failing with Device authenticate failure all the time. For NRI user’s atleast we should have other options for authentication and able to use the app. Not at all happy with the app ### 1/5 — Delay in Updating Statement and Balance *2026-05-13* There is too much delay in updating the statement and account balance. It takes almost 15 minutes to show the updated balance after a transaction. Also, when multiple payments are made through debit card, it takes even more time to reflect the remaining balance and transaction statement. Due to this delay, it becomes difficult to track the available balance properly, which may create confusion during urgent transactions and daily use. The balance and mini statement should be updated instantly for smooth banking service. Kindly check the issue from your end and resolve it at the earliest. Please improve the system update process so that transactions, statements, and remaining balances are reflected without unnecessary delay. **Developer response:** Thank you for sharing your suggestion. Your feedback has been noted and will be shared with the relevant team for review as part of our continuous improvement efforts. – Federal Bank ### 1/5 — An update which prevents users from transactions *2026-04-26, version 7.4.2(7.0)* With this update the introduction of OTP is such that it times out before even typing the pin which prevents the transaction happening. Needs to be resolved soon or else I have to consider shutting the account. ## Most praised reviews (10 highest-rated) ### 5/5 — Mr Adrian Monteiro *2026-07-22, version 7.5.2(18.0)* Best bank ### 5/5 — Great app *2026-07-22, version 7.5.2(18.0)* Works great ### 5/5 — Good one and Trusted 👍 *2026-07-22, version 7.5.2(18.0)* Always my favorite Federal Bank and Fed Mobile ### 5/5 — Simple and faster *2026-06-01, version 7.4.4(2.0)* Simple and faster - one of the top rated bank and bank app in India . ### 5/5 — Fed mobile *2026-04-05, version 7.4.0(8.0)* Fed aap, it has made my daily transactions much faster and feels very secure 😍 ### 5/5 — Excellent *2026-03-31, version 7.4.0(8.0)* Excellent ### 5/5 — very useful app *2026-03-28, version 7.4.0(8.0)* One of the number one banking mobile application ### 5/5 — Services *2026-03-27, version 7.4.0(8.0)* I am very satisfied for your service ### 5/5 — SUNIL DATH *2026-03-26, version 7.4.0(8.0)* Excellent ### 5/5 — Happy😍 *2026-03-26, version 7.4.0(8.0)* Good experience --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*