# felix mobile — Carbon neutral phone plans

> Affordable, carbon-neutral mobile plans with no contracts and tree planting. (iPhone/iPad app by Vodafone Hutchison Australia.)

- Source: https://appshunter.io/ios/app/felix-mobile/id1498571002 (this page in markdown: same URL + `.md`)
- Developer: [Vodafone Hutchison Australia](https://appshunter.io/developer/339475544)
- Category: Utilities
- Price: Free
- Rating: 4.30/5 from 35 App Store ratings · 220 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 60 MB
- Languages: American English
- Released: 2020-11-15
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/felix-mobile/id1498571002/reviews.md

## What is felix mobile?

Incredible value mobile plans from $25/month, no lock-in contracts and one tree planted for every month you're with us. felix - Mobile that's not all talk.

Join the felix community and help us reach our goal to plant 5,000,000 trees by July 2026! We partner with One Tree Planted with the mission to make a positive impact around the world, one tree at a time. We're also powered by 100% renewable electricity and proudly certified carbon neutral.

Download the felix mobile app to:

- Sign up and choose your preferred plan
- Activate with an eSIM to switch in minutes
- If needed, order a physical SIM card with free express delivery
- Track your data usage
- Add International Roaming or Unlimited International Standard Calls & Texts
- Get local support through live chat
- Check how many trees you've planted and watch your forest grow
- Put excess data to good use by donating data to plant an extra tree
- Share your referral code with friends and get some credit in your felix wallet when they activate their SIM
- Upgrade or downgrade your plan
- Purchase an extra data pack
- Pause or cancel your plan

More at felixmobile.com.au
Terms and conditions apply.

## Key features

- Sign up for mobile plans
- Activate with eSIM
- Track data usage
- Add international roaming
- Live chat support
- Track planted trees
- Donate excess data

## What do users think of felix mobile?

Overall sentiment: neutral

**Pros**

- 🚀 Excellent customer service
- 🚀 Easy sign-up and activation process
- 👍 Affordable unlimited data plans
- 👍 Environmentally-friendly initiatives
- 👍 Intuitive and user-friendly app
- 🚀 Fast and reliable network coverage

**Cons**

- 🐛 Inconsistent network speeds and coverage
- 🔍 Lack of phone support and difficulty contacting customer service
- 🐛 Activation and login issues with the app
- 🔍 Concerns about payment processing and account management

**Commonly reported bugs**

- Frequent app crashes and login problems
- Billing and payment processing errors
- Difficulties with eSIM activation and number porting

**Most requested features**

- Ability to manage multiple accounts (e.g., family plan)
- Expansion of network coverage, especially in regional areas
- Improved customer support channels (phone, live chat)

## Recent user reviews (10 of 220)

All indexed reviews: https://appshunter.io/ios/app/felix-mobile/id1498571002/reviews.md

### 5/5 — the best

*2026-08-22, version 5.6.903*

australian e sim amazing!!! best one and good for the earth

### 5/5 — Three thumbs up 😉

*2026-08-21, version 5.6.903*

I have been using felix for nearly 5 years, got my seeds/sim and have never been disappointed with the service! 

From someone who relied on unlimited data, this has been an incredibly affordable resource for the people! Ive recommended it to everyone i know and laugh in the faces of people paying double or triple my monthly cost for capped plans that are not even noticeably quicker on DL/UL speed 😂😂

The only quirk i have with felix is the ios application UX, being on fortnightly pay and charged monthly, i find it useful to throw my loose change into my felix wallet each pay and stay a few months infront so im never without service, however i continually get buried in the selection menu remembering the file path for “Top up your wallet”

In a perfect world a customisable home screen for personalisation would be ideal oOoooorrrr a bit of a simplification of the wallet interface?? 🤷‍♂️ 

Otherwise if thats my only concern you guys are still telco rockstars! Thanks for being you!

### 5/5 — Simple easy and keeps you informed

*2026-08-20, version 5.5.0.885*

I love Felix no surprise bills it tells you in advance and lets you pay in advance.🤙

### 5/5 — Amazing app, Amazing speeds, and Incredible value

*2026-08-19, version 5.6.903*

Felix as a whole needs to be commended as a service. Their plans are so well priced (especially their unlimited data plan), that I find myself immediately recommending them to all my friends looking for affordable data. Also their speeds are unbelievable. The fact that plans go up to 20mbps for the unlimited plan especially, is extremely impressive. The app is also beautiful, and very intuitive to use, and money goes directly into helping plant trees which is just an incredible thing to choose to invest into as a data company. I truely hope this company knows just how positive of an impact they are likely making on so many people, as affordable data plans is such an important thing to have during the middle of a cost of living crisis. So thank you to everyone involved in delivering these incredible services.

### 5/5 — Great Value

*2026-08-17, version 5.5.0.885*

Great value, good coverage for central city areas, fast delivery of sim and easy to use.
Unfortunately, you can’t have multiple sims to the one account.
Most importantly, the environment gets some value by too unlike other companies.

### 1/5 — Net speed is pretty bad at hoppers crossing

*2026-08-17, version 5.5.0.885*

Not satisfied with the net speed

### 1/5 — Its been 13 days and no internet yet

*2026-08-14, version 5.5.0.885*

Worst customer service I have ever received. Tried to order an e-sim 13 days ago and their ID check takes forever or denies my identity. When it approves my identity it only gives you 1h window time to activate the services which is the most inconveniente since people work and all of that…

### 1/5 — Scammers are growing up and Felix is the leader of this group

*2026-08-13, version 5.5.0.885*

What a joke of a technology that has been proven to have a negative effect on the Felix scam in the internet today and what a terrible than the Felix is the fact that masks disproportionately impact people who are don’t know how to get the right answer from this bullying and abuse behavior that has been shown in the way the reason why I still use this ancient technology and internet service is the way I am going to finalize my own statement about the situation and I need to prove it that I have to deal with this dark issue in our lovely country and dear government staff should be better managers of the quality of life and the lifestyle as a result and unfortunately I got just deny the truth and bullying of the Felix company which is the ugliest thing ever I have ever seen in my opinion and in any dispute with the quality of service with this unfortunate situation and unwilling response and humiliating the way it is the truth and sad thing Felix quickly offered the meaningless money and never fix the problem and provided the horrible service to punish the customer who opened the complaint it’s difficult to understand Felix and Vodafone are not scammers

### 5/5 — Best esim app ever

*2026-08-07, version 5.5.0.885*

Genuinely never had any issues. Every possible issue is resolved in seconds, the people you can chat to are polite and nice, and I have never ever used a better app! THANK YOU FELIX 👍👍

### 4/5 — Works well thankful!

*2026-08-07, version 5.5.0.885*

Works most of the time when testing both Felix & Telstra side by side. Felix Esim and Telstra physical sim I’m so glad I tried it.

## Frequently asked questions about felix mobile

### What does the felix mobile app do?

The felix mobile app allows you to sign up for affordable, carbon-neutral mobile plans, activate your service with an eSIM, track your data usage, and manage your account. You can also monitor your environmental impact by tracking the trees you've helped plant.

### How much do felix mobile plans cost?

Plans start from $25 per month. The app allows you to choose your preferred plan and upgrade or downgrade as needed. There are no lock-in contracts, offering flexibility in your service.

### Is the app compatible with my device?

The app is designed for mobile devices and allows for eSIM activation, which is supported by most modern smartphones. You can also order a physical SIM card if your device does not support eSIM. Specific compatibility details can be found on their website.

### What are the key features of felix mobile?

Key features include affordable plans starting at $25/month, no lock-in contracts, carbon neutrality with trees planted for every month of service, eSIM activation, data usage tracking, international roaming options, and live chat support.

### How does felix mobile contribute to the environment?

The company partners with One Tree Planted to plant one tree for every month you are a customer. They are also powered by 100% renewable electricity and are certified carbon neutral. You can even donate excess data to plant an extra tree.

## Version history (last 5 releases)

### 5.6.903 — 2026-08-18

Apple Pay has landed. Whether it's your monthly service charge, a one-off add-on, or topping up your felix wallet, making payments is now quicker, easier, and more seamless. We've also improved stability and smoothed out navigation across the app.

Enjoying it? Leave us a review and let us know!

### 5.5.0.885 — 2026-06-15

Signing up with felix mobile just got easier with updates to your number options and a cleaner experience. We’ve also improved stability and made it easier to keep support info up to date.

Enjoying the app? Leave us a review and let us know!

### v5.4.1.879 — 2026-06-01

We've made some handy updates to make your felix mobile app better! Including important behind-the-scenes upgrades for better security, performance and compatibility and smoother login experience with a cleaner new look.

Thanks for being with felix mobile. Got feedback? We'd love to hear it.

### 5.4.874 — 2026-05-21

We've made some handy updates to make your felix mobile app better! Including important behind-the-scenes upgrades for better security, performance and compatibility and smoother login experience with a cleaner new look.

Thanks for being with felix mobile. Got feedback? We'd love to hear it.

### 5.3.840 — 2026-04-06

Be the first to know with smarter in‑app messages bringing you the latest felix news. We’ve also boosted security, stability and performance to keep things running sweet.
Enjoying the app? Leave us a review and let us know.

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## More apps by Vodafone Hutchison Australia

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All apps by Vodafone Hutchison Australia: https://appshunter.io/developer/339475544

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*