# FENG CHA — user reviews > 40 indexed App Store user reviews of FENG CHA by Paytronix Systems Inc, rated 4.87/5 from 2,088 ratings. - Source: https://appshunter.io/ios/app/feng-cha/id1510147132/reviews - App overview in markdown: https://appshunter.io/ios/app/feng-cha/id1510147132.md - Rating breakdown: 5★ 1,925 · 4★ 105 · 3★ 16 · 2★ 8 · 1★ 30 ## What do users think of FENG CHA? Overall sentiment: positive **Pros** - 🚀 Best boba in OKC - 👍 Great tea and great service - 👍 Love this place! - 👍 THE BEST OF THE BEST! - 👍 Amazing - 👍 Great Service! - 👍 Best place by far!! - 🚀 Great speedy service - 👍 Amazing drinks! - 👍 Wonderful Place - 👍 yum - 👍 Greatest boba shop in Sugar Land,TX - 👍 Great user experience - 👍 Highly recommended! **Cons** - 🐛 Can't redeem rewards - 🐛 App does not work in so many ways - 🐛 More options - 🐛 Their cups are shrinking while prices increase - 🐛 Inaccessible app - 🐛 App is not working for me - 🐛 App needs work - 🐛 Can't redeem awards **Commonly reported bugs** - Can't redeem rewards - App does not work in so many ways - App is not working for me - App needs work - Can't redeem awards **Most requested features** - Give options to view orders or send notifications on oder ready or pickup times - Add Apple Pay - Add Milpitas,ca,95035 location - Clarify if reward points expire ## Newest reviews (11 of 40) ### 3/5 — Average *2025-12-20, version 25.21.2025090401* We did not get consistently tastier or creamier drink. Sometimes the drink is so less creamy, it makes us disappointed compared to price and time we spent for driving to reach out there in a big city like Dallas ### 5/5 — Great Service! *2024-09-05, version 1.3.3* Great staff and service! ### 5/5 — Best place by far!! *2024-07-16, version 1.3.3* I love this location! The workers have great customer service, the drinks and cakes are the best by far and the store itself give you a great island vibe. And lastly it’s very clean and they over other items to purchase for gifts if you wanted. ### 5/5 — Great speedy service *2024-06-06, version 1.3.3* Love the ease of use of the app. I order within 2 taps and my tea is usually ready as I’m walking through the door!! Granted I order the exact same thing every time, lol. App is great and service is A1! Love this place!! ### 2/5 — Their cups are shrinking while prices increase *2024-03-22* Nothing is more irritating than shrinking your product while increasing your price. Do one or the other but not BOTH! Cups look tall but are super skinny, so not much product. Add ice to that order and you’ve got very little liquid. ### 5/5 — Amazing drinks! *2023-08-26, version 1.2.3* The dirty cream brûlée is the best drink I’ve tried. I’m hooked! ### 2/5 — App is not working for me *2023-07-22, version 1.2.2* I love Feng Cha, the drinks are amazing there. The app is not as great. It takes a horrendously long time to type out my location so I can order. Each letter I press, the app lags for the letter to appear. I can deal with that issue but now whenever I open the app it logs me out of my account and when I log back in, an error message appears that states that something happened and I need to log in again. Another issue is when I browse the app as a “guest” the menu is disjointed, meaning that the names do not align with the images. I wish I could attach a photo to prove but basically I can’t order anything as everything is moved to the side and not aligned. When I try to add something to the cart I can’t. I want to contact support but I can’t because I can only use the app as a guest. Please fix these issues. Using the app was really helpful because my Feng Cha location is in a cramped plaza with little to no parking. ### 5/5 — Wonderful Place *2023-06-04, version 1.1.2* They are very friendly and timely Always remember our order by details ### 5/5 — yum *2023-01-13, version 1.1.2* yummy ### 5/5 — Forgot to Scan for earning points *2022-11-28, version 1.1.1* The app is great the one problem is the store that I go to that is on 2645 Arapaho Rd isn’t in the forgot to scan to earn rewards section. That’s the only issue I’m having but I still love the drinks😋 ### 5/5 — Greatest boba shop in Sugar Land,TX *2022-08-06, version 1.1.1* I’ve been coming to Feng Cha since the beginning of 2020 and I’ve loved it ever since. Great drinks, great customer service, and now an app?! It can’t get any better than here. Definitely deserves 5-stars. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to login *2026-08-15, version 25.21.2025090401* I have been unable to log in since the app redesign. Reset password email never gets sent. I try to login with my known password it says I dont have an account. When I go to create a new account it says my account already exist with my email and phone number. ### 1/5 — no straw *2026-07-20, version 25.21.2025090401* no straw provided for boba tea ### 1/5 — This app is horribly designed *2026-06-30, version 25.21.2025090401* It’s buggy, signs me out randomly, the UI is super inconvenient and hard to use. Reward system is super buggy. Very clear this app needs an overhaul or update. ### 1/5 — App not working *2026-06-18, version 25.21.2025090401* This is a hit and miss app sometimes it works and most of the time it doesn’t ### 1/5 — Signing In Doesn’t Work *2026-01-20, version 25.21.2025090401* Logging in and signing up do not work in app, while they do online. This should be remedied asap. ### 1/5 — Can’t redeem rewards *2025-08-19, version 25.8.2025040303* After cashing in points for a reward, unable to select the reward at checkout, says none available ### 1/5 — Horrible *2025-05-26, version 25.8.2025040303* App does not work in so many ways. I spent 20 min in store trying to use a promotion I was sent to my email. Could not sign in. Could not sign up. Could not order. ### 1/5 — More options *2024-06-30, version 1.3.3* Give options to view orders or send notifications on oder ready or pickup times— shouldn’t have to wait for an email to check ### 1/5 — Inaccessible app *2023-08-15, version 1.2.3* Your app has blue text against a black background. I cannot order anything because I cannot see! ### 1/5 — App needs work *2022-05-11, version 1.1.1* Doesn’t take Apple Pay, you add your card and if it declines for whatever reason you can’t add another one without doing the whole order over. Boba will often be out in store but there’s no way to put it on the app. ## Most praised reviews (10 highest-rated) ### 5/5 — 5 stars *2026-08-06, version 25.21.2025090401* i love feng cha ### 5/5 — BEST BOBA *2026-05-12, version 25.21.2025090401* I love this boba ### 5/5 — Great Place *2026-02-01, version 25.21.2025090401* So good and awesome environment! ### 5/5 — Best Boba in OKC *2025-12-26, version 25.21.2025090401* I’ve tried A LOT of boba in OKC Feng Cha is the best at least when it comes to a dirty boba. Their variety is a little less than but their dirty boba just hits! ### 5/5 — I LOVEEE FENG CHA *2025-12-17, version 25.21.2025090401* taro breeze 😋😋 ### 5/5 — Great tea and great service *2025-10-14, version 25.21.2025090401* The best boba in Conroe ### 5/5 — Love this place! *2025-09-25, version 25.21.2025090401* Best Vietnamese coffee! ### 5/5 — THE BEST OF THE BEST! *2025-08-22, version 25.8.2025040303* FENG CHA is by far the best boba shop l have been to. For 6 months l have been getting the Strawberry breeze straight! So good, MUST TRY! ### 5/5 — Amazing *2025-06-06, version 25.8.2025040303* Feng cha’s drinks are exquisite and all of their locations bring a warm and comforting sense when stepping into the store. Workers are always kind and polite with customers and the games that they have are entertaining. The app alone is also an amazing app to order ANYTHING off of. The app is easy to access and to sign in/up to. ### 5/5 — Mrs *2024-11-08, version 1.3.3* The place is nice and clean, drinks are good and employees are awesome. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*