# FenSens Sensor/Backup Camera — user reviews > 50 indexed App Store user reviews of FenSens Sensor/Backup Camera by FenSens, Inc, rated 3.03/5 from 125 ratings. - Source: https://appshunter.io/ios/app/fensens-sensorbackup-camera/id1259024139/reviews - App overview in markdown: https://appshunter.io/ios/app/fensens-sensorbackup-camera/id1259024139.md - Rating breakdown: 5★ 52 · 4★ 6 · 3★ 9 · 2★ 10 · 1★ 48 ## Newest reviews (12 of 50) ### 2/5 — Can’t create account *2022-10-10, version 2.8.0* Keeps failing to create account, keeps saying it failed check network and try again. Although there’s nothing wrong with my network. Very frustrating ### 2/5 — Dissatisfied Customer *2021-03-16, version 2.8.0* I bought the FenSens for my husband’s car since he did not have a back up camera. The camera worked very quickly unfortunately we cannot get the Tap button to find the signal and connect nor can we get the parking app to work it will not connect wireless. I sent an email two days ago to the support team but have yet to hear back. I really hope someone can contact me because we would like to get this working completely it is a great help to my husband. Thanks! ### 3/5 — Tap button problems *2020-10-24, version 2.8.0* Camera turns on and displays. The tap button only launches the sensor instead of the camera, though. And the provided email address doesn’t work to get help. ### 2/5 — Unable to connect camera to iPhone *2020-05-24, version 2.7.9* Hi: Installed this version and a new plate. Followed the installation procedure. Plate charged overnight, then turned the plate on to start. the camera added with wifi ID (TYPE-S-1080P-BUC-17) accepted, TAP button added. The set completed and camera is active and displayed on iPhone. The application is running in the background. HOWEVER, when I attempt to reconnect, the plate will not connect to iPhone. The app asks to join the WiFi TYPE_S..., but the. Returns a message, Unable to Join TYPE_S. The app continues to ask to join and fails. I then have to manually power OFF, then Power ON (2 blue lights) the plate. Then the application will join the WiFi and display the camera image. This works about 70% of the time, but is not an acceptable use case. There is bug, in that when I leave my car (application is still running in the background), when I return and launch the application, it recognizes the TYPE_S WiFi, but cannot join it. I am standing right behind the plate. Use of the TAP button does not help. Can you please fix this app bug or send me a working plate? Thank you. ### 5/5 — No interruptions. *2019-12-28, version 2.6.41* This wireless sensor works with out any interupptions. I am able to enjoy its benefits and am very pleased. ### 5/5 — A good fit. *2019-12-28, version 2.6.41* Take it seriously as it is a good option. A wireless sensor so smooth and efficient is the one to consider. I am highly recommending it. Decent stuff. ### 5/5 — True review. *2019-12-28, version 2.6.41* I am very much happy to have found this application. It works perfectly well and I want to give a true review about the same. I would like to say this is an effective app. And I would recommend it. ### 5/5 — Awesome stuff. *2019-12-28, version 2.6.41* It is wireless sensor and is able to meet up to the expectations of the users. I am very much impressed with the app. It is a highly recommendable one. ### 5/5 — Comes in handy. *2019-12-23, version 2.6.32* This is a very useful stuff. I am very happy to have it in my phone. It really helps be to not break the laws. Also, it is very easy to use. ### 5/5 — No big cons. *2019-12-23, version 2.6.32* There are so many big advantages to having the application. It is the perfect app. I would strongly recommend it. ### 5/5 — Most elegant. *2019-12-23, version 2.6.32* Few apps are both good looking and useful. As far as this wireless sensor app is concerned it is both an elegant and a beneficial one. I am highly advocable of the app. ### 3/5 — recent update *2019-12-22, version 2.6.32* Was working fine before last update. Had to re-pair sensors and app doesn’t work in portrait mode. ## Most critical reviews (10 lowest-rated) ### 1/5 — can’t connect to the server *2022-08-04, version 2.8.0* Is this company out of business? Is there a way to use the product with an other App or direct? If not, why this product is stil sold online?!?! ### 1/5 — Company website gives error, can’t login to app *2022-06-08, version 2.8.0* Is this company bankrupt? Can’t create account to login. Website gives a 403 error. Seems unlikely this is a short term technical glitch. ### 1/5 — App cannot register *2022-05-06, version 2.8.0* Tried to register the app and it keeps telling The operation failed, please check your network settings and try again. ### 1/5 — Online account is suspicious *2021-08-04, version 2.8.0* This app requests location information and requires an online account to use a Bluetooth camera which is suspicious and absurd. What a rip off of a product. ### 1/5 — Literally the worst *2021-05-06, version 2.8.0* This product and company are seriously THE worst. If I can give -5 stars I would. First the product itself never worked, waste of money. They hide their contact number so you can’t get help or technical support. Their security screws are freaking impossible to remove, I asked them to help send me a new one and they had to audacity to threaten me that they will only send me one if i write their app a good review. What a shady business practice! It’s ironic they put so much effort into making their sensor frame secure, jokes on whoever that steals this they’re getting a worthless piece of trash. I hope this company gets sued by its investors and consumers by offering a fraud of a product and lack of integrity. ### 1/5 — Camera doesn’t connect unless your within a few feet *2021-05-01, version 2.8.0* Camera doesn’t connect unless within a few feet of the device. I have a small pickup. Mounted on the front plate apps on an iPhone 6. They should refund my money or fix their product. Steve Gizzi ### 1/5 — Price gouging... *2021-03-09, version 2.8.0* FenSens was selling this product for $199 less than 24 hours they where selling it for $99. The next day $149. They are flip flopping the price constantly on their website. Customer service is terrible unreachable and when I do reach out they threaten you with a 10% restocking fee and it clearly states on the website that you have a 30 day moneyback guarantee. We sent them multiple emails and only that that response about the 10% restocking fee. The product says it comes with a vent phone holder for your phone and it does not I’ve seen this stated multiple times from other people who’ve gotten their product so false advertisement on that also. The product overall isn’t bad ,but we use it on a cargo van and the parking guidelines are offset so you can’t use those ,this is why we want to return it. For 200 bucks it is just a piece of plastic with a simple camera and it houses 2200 mega amp NiCad batteries that’s all you get. This is a very simple product to make the app is not that difficult to develop I might just start my own line and sell it for $99 all the time and have great customer service. So bottom line I would not buy this product not happy at all... ### 1/5 — Hot rod tech *2020-08-11, version 2.7.9* Very disappointed in this product and service for as expensive as it is it should not drop you every time you need to back up and hook up your trailer if you don’t have Internet you won’t have a back up camera . directions to set up very vague send you in circles!! Also the instant tab button has never worked I have tried and tried to get help. My advice is buy the cheap one like my brother did and it works just fine ### 1/5 — More work than looking behind you *2019-11-27, version 2.6.19* What a useless app. I have the backup camera, but every time I launch the app, it launches to the sensor tab and tells me I need to configure my sensor. In order to access the camera feed, I have to cancel that notification and switch to the camera tab. Of course, there may be a way to change this, but the app CRASHES every single time I try to access the home or settings tab. The product itself may be good, but I’ll never know until they fix this horrible app. ### 1/5 — Can’t even create an account! *2019-11-20, version 2.6.14* The fancy animated checkbox does not work. Pitiful. So I can’t even use the product that I have been waiting for so long because of a bad quality submission. Also why do I need an account to view a rear camera!? ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent concept *2020-09-06, version 2.7.9* This is a great wireless option for a reverse camera on your car! ### 5/5 — Nice to have accessory; a simple way to upgrade your car *2020-07-22, version 2.7.9* I purchased a backup camera because my wife’s car came with one from the factory, and it is the one thing I wish my slightly older model SUV had come with. Easy to install. My first camera unit wouldn’t power up for me, but they quickly replaced it with a new unit and that works like a champ! The picture on my iPhone is better than the view my wife’s car gives her on the dash board with the bigger screen. The picture is wider and clearer on the FenSens camera! ### 5/5 — Works Great! *2020-07-15, version 2.7.9* Product and customer service has exceeded my expectations! ### 5/5 — FenSens *2020-03-02, version 2.7.9* Want a greater product, thanks for all your help when I had a questions you had all the answers. Thanks , Bill ### 5/5 — Great App *2020-01-22, version 2.7.9* A fantastic app that works very well with their product. Definitely recommend. ### 5/5 — Works Great *2020-01-15, version 2.7.9* New update works perfectly, very friendly staff, very responsive, overall great product! ### 5/5 — Get it soon. *2019-12-28, version 2.6.41* I am a regular user and am very impressed with the app. I would like to support this awesome concept. With 5 star ratings this app has my recommendation too , it is just fantastic. ### 5/5 — Advanced sensor. *2019-12-28, version 2.6.41* What more can I ask for! This is just fantastic. An adorable app with stunning features. This is quite a simple yet a powerful app. ### 5/5 — Great features *2019-12-28, version 2.6.41* Everything about this wireless sensor is fantastic. The features are quite agreeable. I love to use it and would like to refer to it others as much as possible. ### 5/5 — Smart sensor. *2019-12-28, version 2.6.41* This is a smart, wireless sensor. It is just magical. Fantastic is the right term to use to describe this marvelous application. I would like to give it 5 star ratings. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*