# fepblue — user reviews > 321 indexed App Store user reviews of fepblue by Blue Cross Blue Shield Association, rated 4.70/5 from 84,282 ratings. - Source: https://appshunter.io/ios/app/fepblue/id1217984963/reviews - App overview in markdown: https://appshunter.io/ios/app/fepblue/id1217984963.md - Rating breakdown: 5★ 69,117 · 4★ 10,180 · 3★ 2,091 · 2★ 716 · 1★ 2,178 ## What do users think of fepblue? Overall sentiment: neutral **Pros** - 👍 Easy to use app - 🚀 Helpful for finding providers - 💡 Useful for tracking health goals and incentives - 🔒 Secure access to account information **Cons** - 🐛 Frequent login and verification issues - 🐛 Buggy and unreliable performance - 🔍 Limited functionality compared to website - 🔍 Difficult to navigate and access key features **Commonly reported bugs** - Claims data not displaying properly - Face ID/fingerprint login not working - Repeated requests for verification despite being logged in - Inability to access certain features from within the app **Most requested features** - Ability to submit claims directly through the app - Integration of personal health records and past EOBs - Improved search and filtering for providers - Seamless sync between app and website ## Newest reviews (12 of 321) ### 3/5 — Length of time *2026-08-31, version 2.9.0* The app says that you will have access to your account for four months after you jump through the hoops to get signed in but sometimes three days later you might have to go through the same process ### 3/5 — would like proof of enrollment/eligibility form available on app *2026-07-20, version 2.8.1* would liked to have the proof of enrollment documentation available thru the app ### 4/5 — Retired *2026-07-04, version 2.8.0* If you check in the app every day this can be helpful. Thank you ### 3/5 — Constantly down *2026-06-28, version 2.8.0* I have never seen an app of any kind that spends more time down for maintenance and updates. I can’t enter data at least a couple of times a month on average. When it works, it’s pretty good. It’s just the “when it works” part that’s a pain in the neck. ### 4/5 — BCBS incentives *2026-05-31, version 2.7.1* I enjoy filling out the daily incentive plan. It keeps me engaged with my daily workouts. Getting paid to workout is great. ### 4/5 — Assessment *2026-05-21, version 2.7.1* I have no way of knowing if I finished it because on the last item I was on, I couldn’t get to the bottom of the screen to push next and I haven’t gotten my plan so it would be nice if someone would help me with that ### 2/5 — My 365 Deals *2026-05-16, version 2.7.1* My 365 Deals is part of the incentives of the fepblue app. It’s very difficult to navigate. I can’t even get the full page to view the 365 Deals. I wish that someone would review it so members could access a full page instead of a small square in the middle of the page. Thank you, hopefully! ### 4/5 — Add apple health data *2026-05-10, version 2.7.1* I love that you can connect certain fitness devices to this app for health tracking. I wish there was a way to add Apple Watch data, as this could potentially automatically add my steps etc ### 2/5 — Irritating *2026-04-29, version 2.7.1* The app itself works pretty well, but it seems like it’s CONSTANTLY down for maintenance or updates. I think it’s been down three days this month. Four stars for functionality, zero stars for being able to access it. ### 3/5 — Works sometimes *2026-04-27, version 2.7.1* Inconvenient maintenance and sometimes doesn’t work at all. When completing daily habits it is easy to get off track every weekend. The app will be down, or the app will bot respond. ### 3/5 — Notifications issues *2026-04-19, version 2.7.1* This app suffers from typical notification issues: Reset all settings on a device turns off all notifications. Every app has to ask AGAIN to turn on notifications. If the app doesn’t ask, then notifications won’t turn on unless the app is deleted and reinstalled. This app will send you to the settings for the app but there’s no option to turn notifications back on since the app hasn’t asked. 😔 ### 1/5 — Access to account *2026-04-16, version 2.7.0* After the last IOS update I can no longer access my account. Sure the app lets me login but when trying to go to my account all I get is a STAR in the center of the screen the flashes @ locks the App. In order to exit you have to reboot your phone. So whatever changes that have been made to the app - makes it useless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad app design *2026-08-23, version 2.9.0* Horrible app, it wouldn’t log me in for months because of endless login verification loop. So poorly thought through. Once that was resolved, now finding providers function is constantly running into an error. Essentially the app is designed to make it hard for one to use their health insurance. ### 1/5 — Bad app design *2026-08-15, version 2.8.1* Horrible app, it wouldn’t log me in for months because of endless login verification loop. So poorly thought through. Once that was resolved, now finding providers function is constantly running into an error. Essentially the app is designed to make it hard for one to use their health insurance. ### 1/5 — Review of app *2026-08-12, version 2.8.1* It would not let me choose no for my answer it forces you to say yes, and that to me is a problem so again, even when it asked me about a review, it would not let me put what I wanted. It forced me to do what I’m doing now so no it needs to have instructions on how to use it properly. It does not it did not I should say, and again it forces you to say yes when your answer is no. ### 1/5 — Useless *2026-07-23, version 2.8.1* None of the buttons work you can only sign in. Absolutely useless ### 1/5 — Buggy with Claims *2026-07-20, version 2.8.1* Going to the pharmacy benefits via the CVS link to submit a claim has dead buttons. They don’t take you to the claim form like it used to. ### 1/5 — Can’t claim Annual Physical Reward *2026-07-20, version 2.8.1* The App throws errors and is extremely user unfriendly. They won’t let me claim my reward that they themselves gave me a notification for. ### 1/5 — Bad update *2026-06-28, version 2.8.0* Bad update doesn’t recognized the log in or password every time erases all the info ### 1/5 — Features Not Working *2026-06-27, version 2.7.1* Find a doctor, cost estimator, and leave feedback feature are not working in the app. ### 1/5 — Sloppy records and information integration *2026-06-15, version 2.7.1* I have successfully submitted reimbursement for premiums paid to Medicare Plan B multiple times. Now the claim was denied inexplicably and I am locked out of the “Health Equity”site. Seems Health Equity is not very efficient now. I’ll look for another supplement insurance after being with Blue Cross for 30 years. ### 1/5 — Something is wrong *2026-05-30, version 2.7.1* App will not open. I’ve deleted it and reloaded it and it still won’t work. All my other apps work just fine. ## Most praised reviews (10 highest-rated) ### 5/5 — fepblue app *2026-08-17, version 2.8.1* Very helpful app ### 5/5 — Federal BCBS *2026-07-05, version 2.8.0* The apps provided for retired employees are very good for both RX and Medical. I do wish that the $800 MRA was automatic. Thanks for supporting your retired employees! ### 5/5 — Great Health Tracker *2026-05-31, version 2.7.1* I love using this App. It helps you track your lifestyle and gives a real world view about your health and lifestyle ### 5/5 — The best *2026-05-16, version 2.7.1* Love the incentive card benefits ### 5/5 — Wonderful So Far!! *2026-05-11, version 2.7.1* I’ve only just found out about the app’s existence, and I’ve loved every minute on it so far. Really nice tool ### 5/5 — Fepblue *2026-05-06, version 2.7.1* Great ### 5/5 — G *2026-05-01, version 2.7.1* G ### 5/5 — Wonderful site *2026-04-26, version 2.7.1* Appreciate reminders and tips. Have numerous health option. Also the earn up to 120 is nice benefit. ### 5/5 — Easy access *2026-03-24, version 2.6.0* I visit the Blue website daily to monitor the status of my estimated benefits. I appreciate the convenience of using my medical card on my phone to access Telehealth services, track my food intake, and receive incentives. ### 5/5 — App *2026-03-23, version 2.6.0* The app makes it easy to see insurance information to select care plans. Make appointments with the doctors. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*