# Ferg AI — Ferg

> AI coaching for field service technicians during live customer calls. (iPhone/iPad app by Loren Coppers.)

- Source: https://appshunter.io/ios/app/ferg-ai/id6790907294 (this page in markdown: same URL + `.md`)
- Developer: [Loren Coppers](https://appshunter.io/developer/1790907882)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 8 MB
- Languages: American English
- Released: 2026-07-26
- Data updated: 2026-08-21
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/ferg-ai/id6790907294/reviews.md

## What is Ferg AI?

Ferg AI coaches your field service technicians 
in real time — while they're still with the customer.

Record every service call with one tap. Within 60 
seconds, your technician gets specific AI coaching 
scored across 8 categories.

FEATURES:
- One-tap recording with mandatory customer consent
- AI-powered call scoring and coaching feedback
- Automatic ServiceTitan job linking
- Background recording while phone is in pocket
- State-aware consent for all 50 states
- Manager-configurable coaching policies
- Movie-style call transcripts with speaker labels
- Apple Watch companion for hands-free recording

COMPLIANCE:
- Customer consent required before every recording
- California §632 all-party consent compliant
- Employee monitoring fully disclosed at first launch
- Annual legal re-acceptance for all users

Invite-only. Your manager sets you up.

$110/tech/month during early access.
No setup fee. Cancel anytime before trial ends.

Support: support@vehix.app

## Key features

- Real-time AI coaching
- One-tap call recording
- AI-powered call scoring
- Automatic job linking
- Movie-style call transcripts
- Apple Watch companion

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/ferg-ai/id6790907294/reviews.md

### 5/5 — Amazing

*2026-08-04*

This app is great

## Frequently asked questions about Ferg AI

### How does Ferg AI coach technicians?

Ferg AI coaches technicians in real-time during customer calls by analyzing recordings and providing AI-powered feedback scored across 8 categories. This feedback is delivered within 60 seconds of the call's completion.

### Is Ferg AI available on multiple devices?

Yes, Ferg AI is supported on Apple Watch, iPhone, and iPad, allowing for flexible use in various field service scenarios.

### What are the pricing details for Ferg AI?

Ferg AI is priced at $110 per technician per month during its early access period. There is no setup fee, and users can cancel anytime before the trial ends.

### How does Ferg AI handle customer consent for recordings?

Customer consent is mandatory before every recording, and the app is compliant with state-specific regulations like California's §632 all-party consent. Employees are also informed about monitoring at first launch.

### How often is Ferg AI updated?

The latest version, 1.1.0, was released on August 2, 2026, indicating a recent update. The app is generally updated to ensure compliance and feature enhancements.

### What makes Ferg AI's transcripts unique?

Ferg AI generates movie-style call transcripts with speaker labels, providing a detailed and easy-to-follow record of service interactions for review and analysis.

### Does Ferg AI integrate with other business tools?

Yes, Ferg AI features automatic ServiceTitan job linking, which helps streamline workflows for businesses using that platform.

### What is the user sentiment for Ferg AI?

Based on available data, Ferg AI has a perfect rating of 5.0 stars from 1 rating, suggesting a highly positive initial user experience.

## Version history (last 3 releases)

### 1.2.0 — 2026-08-14

Wins is here — a new tab where you can see real examples
of what's working on recent calls, with the reasoning
behind each one. See what a great call actually sounds
like, straight from your own team.

We've also made it clearer why a recording didn't get
scored — whether a customer asked you to stop, you were
due at your next job, or you're still waiting on a quote,
you'll now see exactly why, right on the call.

Plus a cleaner Record screen and smoother performance
throughout the app.

### 1.1.0 — 2026-08-02

- Recording is now fully automatic — starts 
  when technician arrives at the job site, 
  no button needed

- Customers are notified via your ServiceTitan 
  dispatch text before every visit

- If a customer requests no recording, tech 
  taps one button — recording stops immediately 
  and is logged for compliance

- State-aware consent — California, Florida, 
  Illinois, and 11 other states show an 
  additional confirmation before recording

- Compliance scoring — managers can see how 
  technicians handle customer opt-out requests

- Technician onboarding — new in-app guide 
  explains exactly how recording works

- Improved speaker identification accuracy

- Apple Watch and background reliability 
  improvements

### 1.0.1 — 2026-07-27

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*