# Ferguson Plarre Sweet Rewards — user reviews

> 19 indexed App Store user reviews of Ferguson Plarre Sweet Rewards by FERGUSON PLARRE BAKEHOUSES PROPRIETARY LIMITED, rated 3.48/5 from 42 ratings.

- Source: https://appshunter.io/ios/app/ferguson-plarre-sweet-rewards/id1246621515/reviews
- App overview in markdown: https://appshunter.io/ios/app/ferguson-plarre-sweet-rewards/id1246621515.md

## Most critical reviews (10 lowest-rated)

### 1/5 — App glitch

*2025-07-13*

Latest version does not load login/register page upon clicking. Blank screen…

### 1/5 — Dry Cakes

*2024-07-14*

Bought two cupcakes for my husband and i wth the half biscuit in the top and they were dry cldnt eat them…

### 1/5 — Surcharge City!!

*2024-03-03*

It’s really sad when the coffee house you frequent and love decides to surcharge all customers who pay with any type of plastic card. In an increasingly cashless society, this is sad and unfair news. Given sufficient time and great care to include all Australians, Australia will inevitably become a cashless society. 

What is the sense in surcharging all of your customers in an increasingly cashless environment? The Reserve Bank of Australia can come to every customer’s rescue by (1) provide a basic, free banking service for anyone that is administered in all Australia Post outlets. (2) provide a free electronic wallet for any Australian who wants to use it for any transaction. (3) offer a no frills Eftpos card similar to all Debit cards which transfers funds from one bank account to another bank account to pay for all transactions. 

The Reserve Bank of Australia will be central to Australia’s gradual evolution to a cashless and surcharge-less society.

### 1/5 — False advertising

*2023-07-31*

Not great rewards never worked and pies cakes are really expensive.  

False advertising kept getting emails saying I have free birthday items but been in store 3 times and nothing wouldn’t recommend Using that app

### 1/5 — Hopeless app crashes won't remember my login

*2022-04-22*

If there was a -10 rating that's my rating

App continually crashes, does not remember my account and password. Forces me to create new account causing loss of my rewards.

Web interface is the same doesn't recognise my login and password.

Nor will it recognise my numerical account number.

Please fix and/or remove from app store 

Paper membership rewards works fine !

### 1/5 — App doesn’t work!

*2021-11-13*

Absolutely Pathetic! 
Just spent nearly $300 on cakes & sweets including a coffee to go. App doesn’t open. There is no updates in the App Store, obviously I have the latest app version. I’ve been robbed of my points including my coffee stamp. Ridiculous! 😡

### 1/5 — Usless APP

*2021-05-26*

Lost all my points and puchases towards free drink, waist of time. A con..

### 1/5 — Great app until errors started

*2020-04-27*

Please fix app, transaction history doesn’t work, can’t access any details, doesn’t even stamp drinks anymore. I now use my loyalty plastic card.

### 1/5 — Rewards and Point Have Disappeared!

*2019-10-31*

My coffee rewards and points have disappeared, going back to zero for everything! Can you please fix.

### 2/5 — App doesn’t work

*2024-01-26*

Points kept disappearing, and now the app doesn’t even work, I try to open it, it says update, they said open app and then repeat

## Most praised reviews (9 highest-rated)

### 5/5 — Love it

*2022-09-30*

Easy app. Love the free coffee and big points especially when I buy a birthday cake 👍

### 5/5 — Easy to use

*2018-11-18*

Easy way to earn rewards with a fun layout.

### 5/5 — Great Coffee

*2018-11-16*

All stores now serve a great coffee, well done Ferguson Plarre!

### 5/5 — First Visit

*2018-10-18*

My first visit to Plarre’s cake shop in Puckle St Moonee Ponds was in 1954, which then became a weekly outing for a treat that my brother and I looked forward to with great delight. Now 64 years later I still enjoy the Sausage Rolls and Custard Tarts.

### 5/5 — Awesome coffee and great app

*2018-09-24*

Great app!! 
Easy to use and free coffee first visit, hell yeah!

### 5/5 — Sweet Rewards, Sweet app!

*2018-09-19*

Great app. Easy to use, easy to download, easy to scan! One less card in my wallet and now I can see my free coffees and vouchers!

### 5/5 — Excellent

*2018-09-05*

Too easy to keep track of my coffee rewards!!

### 5/5 — Sweet Rewards for me

*2018-09-03*

Loving this loyalty App. A Free coffee on sign up is always a good thing and the simple nature of using the app instead of a card makes it far simpler

### 3/5 — Transactions disappeared from app

*2020-02-20*

My transaction history is not showing on app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
