# Ferry Pay — user reviews

> 67 indexed App Store user reviews of Ferry Pay by Ferry Pay Inc., rated 4.70/5 from 862 ratings.

- Source: https://appshunter.io/ios/app/ferry-pay/id6450126677/reviews
- App overview in markdown: https://appshunter.io/ios/app/ferry-pay/id6450126677.md
- Rating breakdown: 5★ 762 · 4★ 51 · 3★ 5 · 2★ 8 · 1★ 36

## What do users think of Ferry Pay?

Overall sentiment: negative

**Pros**

- 🚀 Fast money transfers
- 💳 Convenient for work payments
- 👍 Easy to use app
- 🤑 Faster payouts than previous options

**Cons**

- 🐛 Frequent app crashes and bugs
- 🔒 Poor security and fraud protection
- 💸 Excessive fees and charges
- 🤯 Frustrating login and account management issues
- 🚫 Lack of basic features like Apple Pay and savings accounts

**Commonly reported bugs**

- White screen issues when logging in
- Endless loops when trying to transfer money
- Account access problems after phone changes
- Incorrect transaction amounts and charges

**Most requested features**

- Add savings account feature
- Improve login and account management experience
- Integrate with popular payment platforms like Apple Pay
- Enhance customer support and response times

## Newest reviews (11 of 67)

### 2/5 — Book keeper

*2026-01-06*

I don’t like that I can’t deposit money onto the card and I can’t do direct deposit without asking my employer to help do so if it’s not my employer depositing the money. Which I’m not even sure if it will work even then or if I can. It also doesn’t work for reoccurring payments for bills all the time either.

**Developer response:** Hey there, Unfortunately, due to the nature of a payroll card, we are unable to accept deposits from sources other than your employer. This is a restriction from federal regulations, and we are not able to change this functionality. As for your bill pay, please reach out to support@useferry.com, and we will be more than happy to look into the issue you are seeing. Thank you for taking the time to provide feedback!

### 2/5 — Can’t even log in it’s just a white screen

*2025-11-12, version 1.2.14*

I’ve been trying for days log in it lets me log in then just sits at a white screen

### 1/5 — Not compatible with Apple Pay

*2024-11-13, version 1.2.5*

It’s almost 2025, ridiculous and makes life so much more inconvenient

### 4/5 — Great tips app

*2024-10-03, version 1.2.3*

I was a little sketchy at first but its actually a nice app, it would be nicer if theres like envolope to put aside the money on app and set a goal, to save up money.

### 2/5 — Overall App

*2024-09-27*

First of all logging into this app is unbearable. Some days it recognizes me. The next, it doesn’t. Some days it says your account doesn’t even exist. Transferring money to my debit is a hit or miss. Sometimes it just leaves on an endless loop. Never taking me to the next Step of transferring my money. The app freezes when logging in, constantly. This is where my money for work is being wired with. The fact that it can’t even work properly. Terrifies me that one day I’m going to be locked out of my account. Do yourself a favor I rather get a check from the company every 2 weeks than deal with app. It’s terrible.

**Developer response:** We genuinely appreciate your feedback about the login issues and transfer problems. It's concerning to hear about the app freezing and the uncertainty it brings regarding your account. Your experience is important to us, and we’re grateful for your insights as we strive to improve.

### 1/5 — Slow, laggy and takes forever to get paid.

*2024-09-27, version 1.2.2*

No way to save a percentage of your deposits into a saving so there is no point in a money card like this when it could just be given in cash at the end of shift like most restaurants.

### 2/5 — I miss wisely

*2024-09-22*

There’s no function to have saving envelopes or to set money aside in any way, no function for Apple Pay, and the app frequently takes upwards of 5 minutes just to load. Currently been watching a loading wheel on a white page for a good 10 minutes just to see my finances. There’s a reason I transfer all my money out of this app rather than just using the app. Only positive is immediate transfer, but I’ve never used it so.

**Developer response:** We truly appreciate your feedback and understand your concerns about the lack of saving features and slow loading times. It's important for us to hear about your experience, and we’ll take your insights into account. Thank you for sharing, and we hope to provide a better experience for you in the future!

### 4/5 — Could be better could be worse

*2024-09-10*

Good for what it’s meant wish I was able to link to Apple wallet or Apple Pay not the best debit for sending money instantly if you hate fees

**Developer response:** We appreciate your insights and feedback! We are working on connecting Ferry to Apple Pay, so stay tuned for updates!

### 3/5 — SAVING ACCOUNT

*2024-09-10, version 1.2.2*

PLEASE PUT A SAVING ACCOUNT WHERE I CAN MOVE SOME OF MY MONEY INTO SAVINGS. This is the onlyyy pay app I’ve seen without a savings account. You guys have continually updated the app which is very appreciated but please we need a saving account feature added !

### 1/5 — This app needs work

*2024-09-08*

They have no immediate customer service or any kind of chat service you have to wait 24 hours when you need help which is not necessarily great when it comes to something related to money. I don’t appreciate the fact that I have to wait several days for any solution.

**Developer response:** We appreciate your feedback about the lack of immediate customer service. Your concerns regarding timely assistance, especially with money matters, are important to us. We’ll take this into account as we aim to enhance our support experience. Thank you for sharing your thoughts with us!

### 1/5 — Built to take our money

*2024-08-20, version 1.2.0*

App is a scam built on an industry of paycheck to paycheck workers the amount of money taken is absurd. How can they let this happen

## Most critical reviews (10 lowest-rated)

### 1/5 — THE WORST

*2026-03-10, version 1.2.21*

Would give this absolute dumpster fire of a company a 0/5 if I could.  Made 14 calls in a row to report fraud and literally could not get a single competent service agent on the line.  Most sat in silence or just disconnected the call.

### 1/5 — Biggest pain ever created

*2026-02-25, version 1.2.20*

If I could leave a 0 star review, I would. This app messes with your pay day and is confusing

### 1/5 — This app is horrible

*2026-02-15, version 1.2.19*

Horrible constant transfer errors making it impossible to get your money when you need it and pointless to have the app itself. Daily pay is far superior to this trash company and I and every single person I work with misses it dearly

### 1/5 — Avoid if possible

*2026-02-13*

Worst banking experience I’ve ever had, we use this for tip out at work and I have had SOO many issues in the last year, from them never remembering my transfer info for my bank, rejecting address changes after moving, basically bricking my account and making my money unusable… they also provided zero help with fraud prevention. 0 stars if I could. Horrible.

**Developer response:** We appreciate your feedback and apologize for the challenges you've faced with our app. Your concerns about transfer information and account accessibility are important, and we've escalated them internally. Please reach out to our support team at support@useferry.com to share more about your experience. Thank you for bringing this to our attention.

### 1/5 — Garbage app

*2026-01-02, version 1.2.17*

Every time I try to move my money to my actual debit card, it starts over the action. I’ve tried moving it 4 times now. Pos app

### 1/5 — This app doesn’t work…

*2025-11-28, version 1.2.14*

Trash

### 1/5 — Don’t get this app

*2025-07-10, version 1.2.14*

Waste of time n u can’t even upload ur own card u have to use there card then make another card inside the app after u already have a card

### 1/5 — Freezing I can’t even access my account

*2025-05-01, version 1.2.9*

It keeps glitching I can’t even login has me very worried I don’t know what to do this is bad

### 1/5 — Ugh

*2025-04-20, version 1.2.9*

I bought a new phone and have been unable to use this app for weeks. It will just fail every time I try to log in. This is extremely frustrating. The move money feature has never worked for me. I hate that my employer mandates this card for all tips.

### 1/5 — Bad App

*2024-12-12, version 1.2.6*

Every time I log in I am greeted with a white screen. When I try refreshing the app it does the same thing.  Sometimes t recognizes me but most of the time it doesn’t. I have had to delete and redownload the app countless times and it just never seems to work right. There is something seriously wrong with your software and I am really mad at my company for using this app for financial.  I feel like one day i’m going to get logged out for good and lose out on money that can really help me. Fix this sh.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2025-11-06, version 1.2.14*

Love the express pay feature great app

### 5/5 — Cool app

*2025-11-05, version 1.2.14*

Nice Work!

### 5/5 — Ferry

*2025-02-11, version 1.2.7*

God bless you.

### 5/5 — Amazing

*2024-09-24, version 1.2.2*

Best pay app I’ve ever had with any tip job!

### 5/5 — Simply great

*2024-09-22, version 1.2.2*

No complaints

### 5/5 — Great app

*2024-09-19, version 1.2.2*

Great app

### 5/5 — 5 stars

*2024-09-18, version 1.2.2*

My job requires this app. I love it!!!

### 5/5 — The best network for work

*2024-08-07*

Ferry has been a breath of fresh air since my company switched. The customer service was quick and responsive ( I had a few issues setting it up) and the app is helpful in letting me know when I get my deposits.

**Developer response:** We are so glad you are enjoying Ferry!

### 5/5 — great for work

*2024-08-07, version 1.2.0*

Easy to use for my work pay

### 5/5 — Very good banking

*2024-08-07*

I love this app they don’t take to long to help fix the problem and it’s a good banking app I love it so much . Definitely worth it . It’s also perfect when u u get tips too it’s deposit with in a hr love it !!!

**Developer response:** Thanks so much for your kind words! We are so happy you are enjoying Ferry so far!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
