# Festival Foods — user reviews > 58 indexed App Store user reviews of Festival Foods by SKOGEN'S FOODLINER, INC., rated 4.70/5 from 3,661 ratings. - Source: https://appshunter.io/ios/app/festival-foods/id1480845608/reviews - App overview in markdown: https://appshunter.io/ios/app/festival-foods/id1480845608.md - Rating breakdown: 5★ 2,957 · 4★ 436 · 3★ 145 · 2★ 44 · 1★ 79 ## What do users think of Festival Foods? Overall sentiment: neutral **Pros** - 👍 Easy to use app - 🚀 Very easy to order - 💡 Great for busy lives - 👍 Fantastic app - 👍 Great customer service - 👍 Excellent customer service - 👍 Phenomenal staff and service **Cons** - 🐛 Search field is returning an error - 🔧 Obnoxious update with unnecessary features - 🔧 Can't search for item locations anymore - 🐛 Issues with payment and order submission - 🐛 App not working, can't reset password or create account - 🔧 Shopping list not sorted by aisle - 🔧 Difficult to navigate website and app - 💰 Pickup fee is unnecessary - 🐛 Rewards expire before they can be used - 🐛 Inventory not accurately reflected in app - 🔧 Coupons not accepted for pickup orders - 🔧 Clumsy search, can't find simple items - 🐛 App has many bugs and issues **Commonly reported bugs** - Search field returning error - Issues with payment and order submission - App not working, can't reset password or create account - Inventory not accurately reflected in app - App has many bugs and issues **Most requested features** - Ability to store payment info in Apple Wallet - Ability to share shopping list across accounts - Option to print shopping list - Ability to scan barcodes to add items - Option to enter gift cards at checkout - Ability to sort shopping list by aisle or department ## Newest reviews (12 of 58) ### 2/5 — They broke the iOS app again *2026-06-05, version 20260529* You can’t find locations of anything anymore. It’s only set up for pickup orders. I spent a half hour at the customer service desk in Eau Claire. Deleted the app, reinstalled it, signed out, signed back in, “what phone do you have? Cause it works on my Android” Gave up. Hey, know whose app works great? Hy-Vee’s, and Walmart, and Target. ### 2/5 — Online checkout *2026-06-03, version 20260529* The check out process on the app is so slow. The fees and holds don’t show up until after a few attempts to pay. Even after they loaded I had to submit two more times before the app accepted my order. ### 4/5 — Order *2026-05-23, version 20260121* Could not order bread(Festival) and thuringer. Site a tad hard to use for a older person Thank you ### 4/5 — Navigating *2026-03-24, version 20260121* It would be nice if items were categorized as in the store. For example, all sliced cheeses are listed together according to brands. Right now it lists a kemps cottage then sliced essentials cheddar, then kraft parmesan…I have to scroll through 20 plus items to find what I’m looking for. It takes longer on app than to come into store. Also, when you search for item you have to return to specific category or the main category. ### 2/5 — Search prob *2025-07-29, version 20250106* Search field is returning an error msg for any item search attempt. q: is required. ### 3/5 — Obnoxious update *2025-07-18, version 20250106* I use the app frequently and get my weekly groceries from Click N Go. I like the app but it needs work. The most recent version has really annoying features like putting a huge button on each item to select a substitute. The nutrition facts are far more important to me, and I shouldn’t have to scroll down to find them. ### 2/5 — Doesn’t work any more *2025-03-18, version 20250106* App will not send password reset and will not send me the code to make a new account under my husband’s name. I have been having issues for months now. It also keeps putting me in a different city even with location allowed. It was a nice app until all this. I can’t use it, so it is pointless. ### 2/5 — Needs work *2025-03-08, version 20250106* The shopping list feature is better than paper, but not great. The items aren’t sorted by isle, so you’re forced to scan the entire list every time you get an item. Also, clicking on the quantity of the item of the list to remove it will often make the little window pop up far from the item and then when you click remove, nothing actually happens and it makes you wonder if you removed another item without wanting to. ### 3/5 — Must Have for Digital Coupons - Needs better integration with built-in iOS apps *2025-02-27, version 20250106* Needed app to benefit from digital coupons. Great start, however some recommendations for more seamless iOS integration would make shopping with it less frustrating: - When using the camera to scan QR codes, shortcut currently brings to a web browser page, triggering another unnecessary login-> it should bring directly to the app page (for clipping coupons or ordering) - Ability to store card number into Apple Wallet, so checkouts can be done with Watch or iPhone - Ability to share a house account so shopping rewards accumulate per household instead of on separate accounts ### 4/5 — Pick up *2024-12-06, version 20240919* Should not be a charge ### 4/5 — Fee *2023-11-20, version 20231110* I wish you had a no charge if you purchase a specific amount like other supermarkets ### 2/5 — The App works fine but . . . *2023-07-12* The app works fine, however Festival does a very poor job updating product inventory. If you are using the app to see if an item is available at a store it’s not believable. It showed items they don’t have in stock as in stock. Don’t wast your time, call the store. ## Most critical reviews (10 lowest-rated) ### 1/5 — Card *2026-08-16, version 20260728* Held twice n not 3rd time also gas rewards not held ### 1/5 — App doesnt open *2026-01-04, version 20250807* Ever since Festival was bought out App doesn’t open or work properly. ### 1/5 — So frustrated *2025-12-20, version 20250807* Tried so many times to place a pickup order and the app would not accept my credit card. We use the card every day. I even called my credit card company to inquire if any transactions were trying to go through that they were declining and there were none. When you go to load a new card it does not save the expiration date even though entered correctly. It defaults to January 2025 so you have to go back in and renewer ALL your required information again and try saving. I bet I tried 20 times. What a frustrating experience. ### 1/5 — Why *2025-06-10, version 20250106* The only thing this app was useful for was search what isle a specific item was in, and now with the new update you can’t do that. Please fix. ### 1/5 — Worst experience….!!!! *2025-03-30, version 20250106* As a first time user of grocery pick up. Tried two or three times on my laptop to submit payment and all of them told me they were invalid, which is not possible because that is the only debit card and only other credit card that I have I use two different forms of paymentand neither worked had to download the app and then had issues submitting payment on the app as well then because of all the times I had to retry all of the information kept getting kicked out and I lost two timeslots so instead of picking my bed between three and four and five or five and six now picking them up between six and seven, worst Experience! And on top of it, I have to pay a pick up fee!!!! ### 1/5 — Order *2025-02-05, version 20250106* Took me two days to get my order in because it kept saying the address was wrong on the card. Bit ridiculous ### 1/5 — Hard to use *2024-12-29, version 20240919* The website is difficult to navigate, a lot of things I’d have bought that I know they carry couldn’t be found by searching and I tried several different ways. I prefer other stores that are easier and I pay a 1 time fee for free delivery ### 1/5 — Pointless app *2024-11-26, version 20240919* I am deleting my account and this app as it is entirely pointless. The so-called rewards expire long before you can use them. When I finally have the opportunity to use them, the rewards have long since disappeared. Don’t bother with this app. You’re letting them profile you without anything of any value in exchange. ### 1/5 — Unable to use a giftcard in the app *2023-11-22, version 20231110* Really disappointed you cannot use a giftcard in the app. It’s almost 2024 and this is a pretty basic payment feature. Hope they figure it out, soon! ### 1/5 — Was one of my most used - now I can’t download to new iPhone *2022-12-24, version 20221025* The download symbol shows but tapping it and nothing happens ## Most praised reviews (10 highest-rated) ### 5/5 — Great website *2026-02-01, version 20260121* So much better than other websites. And the staff is do friendly! ### 5/5 — Very easy to order *2024-12-20, version 20240919* Very easy to use system for ordering one thing I was surprised by is a $4.95 fee for pickup. Thx ### 5/5 — My favorite grocery app *2024-09-10, version 20240612* Easy to navigate . Easy to locate specials and coupons. Search function is normal. Vast majority of listings have accurate photos. Click N Go service is straightforward, competent, and friendly. They've never made a mistake with my order, items are rarely out of stock, and replacements offered are always appropriate. ### 5/5 — Fees *2024-06-14, version 20240612* Other stores don’t charge fees if over 35.00. Or not at all. ### 5/5 — The best! *2024-06-02, version 20240301* I think you are all Rockstars! I have never had an issue ever and everybody goes above and beyond to make sure that the customer is satisfied! ### 5/5 — Great Service & Easy App *2023-07-17, version 20230505* Besides Festival Foods, being a great store with a wide variety of product and helpful and positive staff, online ordering has been a godsend and very intuitive with their app. I have an injury that prevents me from walking around the store. The employees communicate any substitutions, which are rare, and their positive attitudes are refreshing. I’m guessing (hoping) Festival knows the value of their employees and treats them well and in turn, they treat their customers well. Thank you! ### 5/5 — Fantastic App *2023-02-06, version 20220103* Fantastic App! Easy to use! Great for busy lives ### 5/5 — Great Store *2023-02-03, version 20220103* Great prices and friendly people ### 5/5 — Great service *2023-01-30, version 20220103* Shopping/pick-up service is wonderful. I really appreciate the festival employees. They are efficient, helpful, and friendly. ### 5/5 — I’m making Festival my go to grocery store. *2022-10-20, version 20221003* I've learned to trust Festival for customer service. If they don’t have an item on my list in stock, they actually call and ask how they can make it right. Another product, or just a delete from the list. I can always get in the same day if I send my order in the morning. Those things are very important to me. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*