# Festool

> Digital tool management and service hub for power tool users. (iPhone/iPad app by Festool GmbH.)

- Source: https://appshunter.io/ios/app/festool/id1361516764 (this page in markdown: same URL + `.md`)
- Developer: [Festool GmbH](https://appshunter.io/developer/632082241)
- Category: Productivity, Business
- Price: Free
- Rating: 4.80/5 from 1,401 App Store ratings · 114 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 151 MB
- Languages: American English, Bulgarian, Czech, Danish, Flemish, Estonian, Finnish, French (France), German (Germany), Hungarian and 11 more
- Released: 2023-01-13
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/festool/id1361516764/reviews.md

## What is Festool?

Stay connected with the Festool app

Download the Festool app now and discover practical additional functions for your tools! As an extension of the Festool system, you always have an overview of your tools and services, can customise them and receive help for your application. You can also keep your tools up to date with updates and benefit from exclusive information on promotions, new products and competitions!
 
Your benefits:
- Customise the settings of your tool to your individual needs and keep it up to date with regular software updates.
- Use location detection to localise your tool at any time and from anywhere.
- Register your tool, register it for the warranty all-inclusive, order repairs and communicate directly with Festool.
- Discover Festool products directly and conveniently via the app.
- Save your favourite products to your personal watch list and share them with your dealer.
- With the dealer search, your nearest Festool partner is always just a click away. Save your favourites and navigate easily - even internationally.
 
We learn from the best: From you! Festool means first-class power tools. With the claim that they make the everyday work of tradespeople easier, more productive and safer. We can only do that together with you. By communicating with each other openly and incorporating your feedback directly into the development of our products. Your success is the best praise.

## Key features

- Tool customization and updates
- Location detection
- Tool registration and warranty
- Repair ordering
- Product discovery and watch list
- Dealer search

## What do users think of Festool?

Overall sentiment: negative

**Pros**

- 💚 Perfection in every way
- 👍 Simple, fast, effective
- 🔝 Top quality
- 💚 Excellent before iOS26
- 💚 Exceptional service
- 💚 Best ever
- 💚 Festool = best team

**Cons**

- 🐛 Amazing products, customer service diabolical
- 🐛 Lack of product photos
- 🐛 Order of registered machines
- 🐛 Renofix sander not connectable
- 🐛 Landscape option not available
- 🐛 Search and product sheet
- 🐛 Searches don't return known products
- 🐛 Terrible app - can't search, entry fields not available
- 🐛 Option to deactivate tool light missing
- 🐛 Site quiz doesn't work
- 🐛 Lots of improvement needed
- 🐛 Can't log in to app
- 🐛 Constantly drains phone battery
- 🐛 Every update deletes battery information
- 🐛 Akkus weg nach Neuanmeldungen
- 🐛 Impossible to register a brand new tool
- 🐛 Stuck on sign in
- 🐛 App stopped working
- 🐛 Doesn't pair with my CTL Midi
- 🐛 Stoped working
- 🐛 Can't log in and don't assume language!
- 🐛 Connectivité Bluetooth instable
- 🐛 Wozu?
- 🐛 Abhängigkeit!!!
- 🐛 Connexion impossible
- 🐛 Bof

**Commonly reported bugs**

- Battery firmware update doesn't work
- Akkus und Maschinen werden einfach gelöscht
- Every update deletes the battery information
- Impossible to register a brand new tool with receipt scan
- App gets stuck on sign in
- App stopped working
- Can't pair CTL Midi
- App no longer connects to Bluetooth devices after update

**Most requested features**

- Ability to rename batteries
- Save and transfer angle settings
- Watch version
- Ability to delete old tools

## Recent user reviews (10 of 114)

All indexed reviews: https://appshunter.io/ios/app/festool/id1361516764/reviews.md

### 1/5 — Never works

*2026-07-29, version 3.15.0*

Tools will never pair with the app. Locations never update. Having to repair the tool every time you open the app is annoying. $1000 vacuums shouldn’t need pairing every couple of hours. Complete let down from Festool

### 2/5 — Lacks many features of desktop website

*2026-06-13, version 3.14.1*

I've spoken with customer service but never received an answer from the second level authorities as to why there are missing elements on the app. Maybe it's because this is a streamlined  version of the full website and can't be as thorough, but for instance, if model numbers are searched not all results are accurate or shown and the photos are limited. It's ok for people who want to keep track of their tools and batteries and warranty an item, just not so much for research and browsing.

### 5/5 — Festool Connect

*2026-05-20, version 3.13.0*

I absolutely love using the Festool app. The interface is clean, fast, and very easy to navigate whether I’m managing tools, checking settings, or tracking batteries. One of the best features is the battery monitoring and it gives accurate information on charge levels and performance

### 2/5 — Could not register

*2026-04-21, version 3.12.1*

Difficult to register products also no descriptions of products in the accessory section

### 1/5 — Keeps logging me out and not accepting password

*2026-04-11, version 3.12.1*

Useless

### 5/5 — Zadowolony

*2026-04-08, version 3.12.1*

Najlepszy wybór jaki mogłem dokonać

### 5/5 — Perfection in every way!

*2026-02-04, version 3.11.1*

You know, at the end of the day, the only thing you can ask is that something do everything that it's supposed to do the way it's supposed to do and do it perfectly every time. That's what I've experienced with Festool tools. I never have a problem, never have a glitch, things don't go wrong. The tools function just the way they're supposed to every single time. You absolutely cannot ask more than that. Would I recommend Festool tools to 
Someone else?  absolutely!

If Festool  were an automobile brand it would either be a Rolls-Royce or a Bentley!

### 5/5 — Top

*2025-11-29, version 3.10.1*

Simple, rapide, efficace ! Bravo et merci !

### 3/5 — Amazing products! Customer service diabolical.

*2025-11-28, version 3.10.1*

I bought a sander during the £100 money back offer period. I filled in all the forms online and heard nothing. I then contacted customer support a couple of times before getting a reply. Eventually someone replied and they were absolutely useless and basically said it was just bad luck and they refused to honour their offer. I sent through copies of receipts and purchase details and was basically ignored. They don’t like to be contacted by phone as I offered my number for them to contact me on, yet they didn’t reply. In the end I’ve cut my loses and left it. Which is exactly what they want. I rarely give bad reviews but feel this is justified. The products I’ve bought in the past have been fantastic, but after dealing with their customer support, I’ll be spending my money elsewhere in future.

### 2/5 — Brak zdjęć produktów

*2025-11-27, version 3.10.1*

Jak w tytule

## Frequently asked questions about Festool

### What does the Festool app do?

The Festool app acts as a digital extension of your power tools, allowing you to manage and customize their settings. It provides features for tracking tool locations, registering tools for warranty, ordering repairs, and discovering new products.

### What are the key features of the Festool app?

Key features include customizing tool settings and performing software updates, using location detection to find your tools, registering tools for warranty, ordering repairs, browsing the product catalog, and finding nearby dealers.

### Is the Festool app free to use?

Yes, the Festool app is available for free download and use. There are no mentioned costs associated with downloading or using the core functionalities described.

### What kind of tools is this app compatible with?

The app is designed to work with Festool power tools, acting as an extension of the Festool system. Specific compatibility details for individual tools would likely be found within the app or on the Festool website.

### How can this app help tradespeople?

This app can make the everyday work of tradespeople easier and more productive by providing a centralized hub for tool management. It simplifies tasks like warranty registration, repair ordering, and keeping tools updated, while also offering convenient access to product information and dealer locations.

## Version history (last 5 releases)

### 3.16.0 — 2026-09-01

We are constantly working to improve our app. With this update, we have fixed a few small bugs and further optimized the user interface.

### 3.15.0 — 2026-07-20

The Festool app is getting even better, clearer and faster! Take a look and have fun!

### 3.14.1 — 2026-06-04

The Festool app is getting even better, clearer and faster! Take a look and have fun!

### 3.14.0 — 2026-06-01

We are constantly improving our app to give you the best experience. This update fixes some bugs and further optimises the app. Update now to stay up to date!

### 3.13.0 — 2026-05-11

There is a new update! This time we have also fixed small bugs and optimised your user experience!

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## More apps by Festool GmbH

- [Festool automotive systems](https://appshunter.io/ios/app/festool-automotive-systems/id1064458782)

All apps by Festool GmbH: https://appshunter.io/developer/632082241

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*