# Fetch! Pet Care — Dog Walking & Pet Sitting

> Professional dog walking and pet sitting service with app-based client updates. (iPhone/iPad app by Fetch! Pet Care, Inc..)

- Source: https://appshunter.io/ios/app/fetch-pet-care/id1326879176 (this page in markdown: same URL + `.md`)
- Developer: [Fetch! Pet Care, Inc.](https://appshunter.io/developer/1326879175)
- Category: Lifestyle, Business
- Price: Free
- Rating: 3.90/5 from 35 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 16 · 70 MB
- Languages: American English
- Released: 2018-02-21
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fetch-pet-care/id1326879176/reviews.md

## What is Fetch! Pet Care?

Fetch! Pet Care is the nation’s most trusted and respected dog walking & pet sitting service. Our Fetch! Pet Care app is designed for and works seamlessly for any client that is currently subscribed to our web based software My Fetch!

Current locations available:
AL: Birmingham, East Birmingham, Gadsden
AZ: Tucson, Chandler-Gilbert
CA: LA Westside, Palm Desert, San Gabriel Valley, South San Diego, Santa Clarita, Conejo Valley, Hollywood, East Bay,
CO: Denver to Littleton,
DE: Coastal Del Mar,
FL: Boynton - Delray, Bradenton, Brevard, Plantation, Sarasota, NE St. Petersburg, Tampa Bay, Orlando, Plantation
GA: NW Atlanta, SE Atlanta, NE Atlanta
IA: Des Moines
ID: Boise
IL: Greater Chicago (Chicago Loop), Hinsdale, Naperville, Orland Park, Woodfield (Schaumburg), Wheaton, West Hills South Hills Pittsburg,
IN: North Indianapolis, Granger
KY: Greater Florence, Northern Kentucky
LA: SE Louisiana
MA: Greater Boston,
MI: Grand Rapids, Royal Oak – Birmingham, Ann Arbor
MD: Bethesda, Silver Spring, Rockville, Winchester
MO: St. Charles
NC: Greensboro – Durham, Apex Cary
NE: Douglas to Sarpy Co,
NJ: West Trenton – Yardley, NW Bergen County
NM: Albuquerque
NV: Reno West, NW Las Vegas
NY: Manhattan - New York City, Greenwich Village, West Chester, Rochester
OH: Greater Cincinnati, East Columbus
PA: City Center Philadelphia, Downtown East Pittsburgh, North Pittsburgh, The Main Line
TN: Middle Tennessee,
TX: Clear Lake, Capital Area, Memorial West Houston, SW Austin, NW Houston, The Woodlands, Sugar Land, North Austin,
VA: Alexandria, Manassas, Richmond West, Winchester - Berryville - Fort Royal
WA: Seattle Bellevue, Seattle North
District of Columbia: Bethesda, DC Metro, Georgetown

Our app is intuitive, fun & easy to use and was created for Fetch! Pet Care clients and their Pet Care Providers.

We’re not an app alone, we’re a professional pet care service.  We balance a loving, caring, local experience with innovative technology to ensure you and your pet receive the highest quality of care possible:
• From newborn to senior, we provide customized care for the complete lifecycle of your pet
• For your peace of mind, all Pet Care Providers are background checked, trained & come with glowing reviews
• For your convenience, our local Pet Care Coordinators hand-match your Pet Care Provider for you
• Our local managers maintain personal relationships with our Pet Care Providers, supervise every assignment, & are available in case of emergency
• For your safety, your pet & home are fully covered by our insurance & bond
• Standard published rates by location
• Free in-home consultation
• Satisfaction guaranteed, or we’ll make it right

Clients, with every visit you’ll receive a daily Pet Care Summary through this app complete with your Pet Care Provider arrival and departure times, a GPS tracking map of your dog’s walk, pee/poo updates, adorable photos & videos of your pet, journal notes and more providing full accountability of every visit.  For your convenience, you can manage your pet’s profile, communicate with your Pet Care Provider, securely schedule service & pay online, and even rate the quality of your Pet Care Provider’s service.

Through this app, our pet care provider will receive assignments, review pet information, communicate with clients, send pet photos & messages to clients, and seamlessly manage their schedule all with just a few taps.

## Key features

- Professional pet care providers
- Background-checked staff
- GPS tracking of walks
- Daily pet care summaries
- Photos and videos of pets
- Customized care for all life stages

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/fetch-pet-care/id1326879176/reviews.md

### 1/5 — Bad business practices

*2025-03-26*

Used to work for Fetch, and the owner of my franchise was fantastic. Cared very much about the dogs, took fantastic care of them, was excellent to staff. 

Recently I guess an email was sent out to all of her clients saying she is no longer a part of Fetch because there is some arbitration going on. One could think, without having seen her care and diligence firsthand, that this meant she had done something bad with the dogs. 

No. It is FETCH that is going through arbitration, and they are trying to avoid penalties by passing the blame/target to the franchise owners. 

Fetch used to be my first recommendation for pet care but I never will again.

### 1/5 — what the sigma

*2024-06-12*

the app said that my zip code wasn’t even a thing, so i tried countless others to see if it would even let me sign up. this app just wasted 20 minutes of my time.

### 5/5 — Wonderful ownership that’s local with real employees

*2024-02-25*

We love fetch pet care

### 5/5 — LOVE !!

*2023-10-18*

Fetch! has been so great! Their walkers and sitters are very trustworthy, reliable, and take great care of my pup. They are always available for last minute requests and provide consistency in the walker that takes him out. That way, it's not a new person for Henry every time. I cannot say enough good things about this service. Pet taxi is available for boarding overnight which takes away from the added stress of drop off and pickup when traveling. When my plane lands, Henry is already home waiting for me. Special thank you to Bill, Mauricio, and Steve for taking such amazing care of my baby!! You guys are amazing !!

### 5/5 — Unbelievably awesome!

*2022-12-26*

We found out our pet-sitter was no longer living in our town and had 2 days to come up with a solution.  Living in Tucson, AZ, there aren’t a ton of options.  We are still sorta “small-town” in some respects.  Found Fetch! By luck and Tammy the owner actually came to my house along with Erik our sitter.  
They were super nice and I was comfortable at once.  

This app is awesome for scheduling and getting feedback from our sitter about how the dogs are doing.  Love this service and will 100% be using every time we need someone!!!

### 1/5 — Unprofessional and lacking compassion or sense of perspective

*2022-12-04*

I have used Fetch! several times now in the Tampa Bay area. The first few times went fine. However, because of the last two, I will no longer be using the service. 

Twice now, their scheduled sitter did not arrive to my home to take care of my pets while I was away from home. The first occasion, I was not notified until nearly six hours after the scheduled visit had been missed. The management had no sense of urgency to correct the issue nor did they seem to understand that it was a significant problem. My dog was not seen again until my next scheduled visit almost two hours after I’d been notified. 

I had two back to back trips planned and so did not have time to find another sitter. So I did not cancel the confirmed late evening/late morning combo I had already booked for last night and this morning. The sitter did not make either visit. *I* KNEW the sitter would not be able to make either visit by 11 am yesterday as she helpfully reached out to me. I suspected then that exactly what happened would in fact happen. I was informed at 4 pm today that my sitter did not arrive to my 8-10 am visit. Something I had asked them about in app twice as soon as I could. Management did not respond to me about this until SIX HOURS after the end of the confirmed scheduled visit. 

Instead, I was informed that someone would be coming to my house now for a completely unscheduled visit. I had that sitters number and was able to tell them I am home now. 

Overall, the sitters themselves are fine. The management is completely unprofessional. They apparently blocked my number. I called three times in succession after the first incident and only reached their voicemail. I used my partner’s phone to call a minute later and got Right through. I have not been able to reach a person this time, instead reaching only a voicemail box. 
They seem to believe it’s not a problem to put off informing me the pet owner of their failures to arrive for over Six Hours. 

I will never use this service again and do not recommend it.

### 5/5 — Love love love the local ownership!

*2021-09-16*

Locally owned and operated. Fully insured. Easy to use! Absolutely love Fetch! I won’t trust my fur babies with anyone else.

### 5/5 — Very Usable and Convenient

*2020-08-03*

The Fetch Pet Care app lets me schedule and cancel service with ease. Thus is especially helpful when I’m on the go.

### 5/5 — Great!

*2019-06-17*

I love the app. So user friendly!

### 2/5 — Hard to figure out

*2019-06-10*

I’m finding this very hard to navigate. You have to fill out tons of info that doesn’t even apply to my situation. What day is the trash collected? Seriously?! Let me see if any of your boarders would even be suitable before I tell my life story.

## Frequently asked questions about Fetch! Pet Care

### Does Fetch! Pet Care have ads?

No, Fetch! Pet Care is ad-free, allowing for an uninterrupted experience for clients and providers.

### How does Fetch! Pet Care ensure the safety of my pet?

All Pet Care Providers are background checked, trained, and supervised by local managers. Additionally, your pet and home are fully covered by their insurance and bond for your safety.

### What kind of updates can I expect during a visit?

Clients receive a daily Pet Care Summary through the app, including arrival and departure times, GPS tracking of walks, pee/poo updates, photos and videos of your pet, and journal notes.

### Is Fetch! Pet Care available in my area?

Fetch! Pet Care operates in numerous locations across the United States, including major cities and surrounding areas in states like California, Florida, Illinois, and New York. A full list of current locations is available.

### How are Fetch! Pet Care providers matched with clients?

Local Pet Care Coordinators hand-match your Pet Care Provider for you, ensuring a personalized fit based on your pet's needs and your preferences.

### What is the pricing for Fetch! Pet Care services?

Fetch! Pet Care uses standard published rates by location, and offers a free in-home consultation to discuss your pet's needs and provide a quote.

### How often is the Fetch! Pet Care app updated?

The app was last updated on March 2, 2026, indicating ongoing development and support for the service.

### What devices are supported by the Fetch! Pet Care app?

The Fetch! Pet Care app is available for iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

## Version history (last 5 releases)

### 8.1.5 — 2026-03-02

Bug fixes

### 8.0.14 — 2026-01-15

Updated UI: Notification bar now scrolls; status bar refreshed.
Improved GPS: More accurate tracking + visible tracking timer.
Faster Actions: Hold to confirm (e.g., Arrive) instead of tap + confirm.
Undo Arrival: Fix accidental arrivals directly.
New: ComposeIQ AI panel for quick, consistent journal notes with selectable tone.

### 7.2.2 — 2025-09-18

Video support for journals, bug fixes.

### 5.0.12 — 2023-04-05

Updated branding

### 5.0.8 — 2023-02-02

Bug fixes

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## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*