# Fetch Resident — Packages on your time

> Resident services app for package delivery, groceries, and self-storage. (iPhone/iPad app by Fetch Package, Inc.)

- Source: https://appshunter.io/ios/app/fetch-resident/id1449602121 (this page in markdown: same URL + `.md`)
- Developer: [Fetch Package, Inc](https://appshunter.io/developer/1437657083)
- Category: Utilities
- Price: Free
- Rating: 4.50/5 from 22,146 App Store ratings · 222 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 309 MB
- Languages: American English, Latin American Spanish
- Released: 2019-04-23
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fetch-resident/id1449602121/reviews.md

## What is Fetch Resident?

Modern living, delivered to your door. One App, 4 smart services to save you time, money, and peace of mind every day. 
Our services exclusively for residents of Fetch communities:
Same-day, direct to your door package delivery. 
Unlimited free 2-hour delivery of your grocery favorites and household essentials. No fees. No tipping. Ever.
Self-storage, built for renters. Full service, containerized storage-- with delivery and pickup straight from your door.
 No more package problems, grocery runs, or running out of space--- just more freedom to do what you actually want. 

You tap, we Fetch, that’s the whole thing.

## Key features

- Same-day package delivery
- Unlimited free 2-hour grocery delivery
- Containerized self-storage
- Door-to-door pickup and delivery
- Household essentials delivery

## What do users think of Fetch Resident?

Overall sentiment: negative

**Pros**

- 🚀 Prompt and detailed delivery
- 🔒 Secure package handling
- 👍 Convenient delivery scheduling
- 👍 Responsive customer service

**Cons**

- 🐛 Missed/delayed deliveries
- 🐛 Lost or missing packages
- 👎 Poor communication and lack of updates
- 👎 Unreliable service
- 👎 Forced to use the service
- 👎 Inferior to previous package delivery methods

**Commonly reported bugs**

- Delivery windows not honored
- Packages delivered to wrong addresses
- Inability to reach customer service

**Most requested features**

- Ability to select individual packages for delivery
- Improved communication and notification system
- Better customer support options

## Recent user reviews (10 of 222)

All indexed reviews: https://appshunter.io/ios/app/fetch-resident/id1449602121/reviews.md

### 5/5 — Apartment Living - Stress Free!

*2026-08-15, version 3.10*

I live in an apartment and constantly worry my packages will get lost or stolen. Not anymore with fetch! Just turn on the verification required setting and they scan a QR on your phone for proof of delivery. It’s wonderful! Schedule for when I’m home on the weekends and everything always comes on time. Thank you!

### 1/5 — Horrible

*2026-08-12, version 3.10*

Sent package to the wrong apartment. Terrible customer support. Better off shipping somewhere else.

### 1/5 — Do not trust this company

*2026-08-12, version 3.10*

I have been trying to get in touch with customer service for hours regarding expensive, time sensitive packages that were not delivered correctly. This company intentionally does not have a public customer service phone number. The only option to get in touch with customer service is through email. After receiving a message from the automated robot, I’ve been waiting for hours to hear from a real agent. Do not trust this company with your important packages!

### 1/5 — Terrible

*2026-08-09, version 3.9*

This service should work in theory isn’t reality. When (not if) you have a package stolen, you’re out of luck. Fetch won’t reimburse you, and Amazon won’t, either, because you used a third-party service. How could it be stolen, you say, if it’s a secure service? Yeah, they’re closed some of the weekend. So when a package gets delivered Saturday evening, it’s just there for anyone to take, and I’m sure someone is keeping N eye on the facility to do just that. Great, right? You’re out hundreds, potentially, for their convenient service. Also, they only have a couple of late delivery windows a day. All in all, it sucks. (And I think they’re inflating reviews…what is happening here?)

### 1/5 — Paying extra for delays and stolen packages

*2026-07-20, version 3.9*

I have never heard of fetch before my new apartment and I wish I never have. I've only been here five days and it seems impossible to get my packages in a timely manner. I had two nights tables take two days to process and now it's been delayed at the fetch warehouse after previously stating it would be out for delivery and I'm assuming stolen by there personnel. It so ridiculous that we would have to pay an extra fee to deal with packages have at minimum a one day delay and then potentially being stolen by personnel on top of that you cannot speak to a live agent about anything.

### 1/5 — Their customer support is useless

*2026-07-19, version 3.9*

I had an issue with my package, and I submitted the form. All I could get was a same response of ‘we are working on it’. They are super slow, I don’t have a trust about this service anymore.

### 2/5 — Nice concept, poor follow through

*2026-07-14*

I love the concept and the app design- however, it’s not possible to use if you’re a working person. They only offer package drop off during a 3-hour evening window once a day (6-9pm). They come by at two time points, each 10 minutes apart. If you miss them, you have to reschedule for the next evening. This is very difficult if you have a job or obligations during this time frame. They do not give you a heads up as to when the courier will be at your door. There is no option for the courier to leave the package at your door. If you work until 6 the courier may come at 6:10 and 6:20. They will say they missed you and you have to wait until the next evening to schedule a delivery again during the same time period. You cannot communicate with the courier and say- hey I’ll be home at 7 if you can come by then! Or select a time preference within the 3 hour window. They say that you actually get your packages faster when you use Fetch, but this is not true. Also, some companies (Target) do not allow shipping to a Fetch address so can’t use it as default for all places.

### 4/5 — Horrible AI chatbots

*2026-07-11, version 3.9*

They have removed human support and now all you have to solve problems is hallucinating AI Chatbot that don't understand what you were asking. It's dystopian and nightmarish

### 1/5 — A scam

*2026-07-10, version 3.9*

Apartment back end fee for no reason. Just a way to charge residents.

### 2/5 — Captive Audience Customer and Less than Satisfied

*2026-06-28, version 3.8*

Not many words are needed. An unnecessary and somewhat unreliable service so far in my experience using it where I live.

## Frequently asked questions about Fetch Resident

### What does Fetch Resident do?

Fetch Resident offers a suite of services exclusively for residents of Fetch communities. These include same-day package delivery, unlimited free 2-hour grocery and household essentials delivery, and full-service containerized self-storage with door-to-door pickup and delivery.

### What are the key features of Fetch Resident?

Key features include same-day package delivery, unlimited free 2-hour delivery for groceries and household items with no fees or tipping, and convenient self-storage solutions designed for renters that include full service with pickup and delivery directly from your door.

### Is Fetch Resident free to use?

Based on the provided information, the app itself is free to download and use. The services offered, such as grocery delivery, are described as having no fees or tipping required. Specific costs for storage services are not detailed but are implied to be a paid service.

### Who can use Fetch Resident?

This app is exclusively for residents of Fetch communities. It is designed to simplify daily life for these residents by providing convenient access to delivery and storage services.

### What are common use cases for Fetch Resident?

Common use cases include receiving packages without worry, getting groceries and household essentials delivered quickly and for free, and easily managing personal belongings with convenient self-storage solutions that eliminate the need for personal transport.

## Version history (last 5 releases)

### 3.11 — 2026-08-24

- Bug fixes and stability improvements.

### 3.10 — 2026-08-10

- Bug fixes and stability improvements.

### 3.9 — 2026-07-05

- Bug fixes and stability improvements.

### 3.8 — 2026-06-22

- Bug fixes and stability improvements.

### 3.7 — 2026-06-08

- Bug fixes and stability improvements.

## Apps similar to Fetch Resident

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [RentCafe Resident](https://appshunter.io/ios/app/rentcafe-resident/id541403633) | 4.8 (975,601) | Free | Utilities |
| [Virtual Parking Permits](https://appshunter.io/ios/app/virtual-parking-permits/id1604532206) | 1.2 (96) | Free | Utilities |
| [Reliant](https://appshunter.io/ios/app/reliant/id666921945) | 4.9 (19,903) | Free | Utilities |
| [GFiber: The Google Fiber App](https://appshunter.io/ios/app/gfiber-the-google-fiber-app/id1063844759) | 4.5 (5,182) | Free | Utilities |
| [Gexa Energy](https://appshunter.io/ios/app/gexa-energy/id1456175612) | 4.6 (10,510) | Free | Utilities |
| [FPL](https://appshunter.io/ios/app/fpl/id1237328534) | 4.5 (23,087) | Free | Utilities |

## More apps by Fetch Package, Inc

- [Fetch Delivery Partner](https://appshunter.io/ios/app/fetch-delivery-partner/id1437657084)

All apps by Fetch Package, Inc: https://appshunter.io/developer/1437657083

## Related topics

[fetch resident](https://appshunter.io/ios/topics/fetch-resident) · [fetch package](https://appshunter.io/ios/topics/fetch-package) · [fetch package delivery](https://appshunter.io/ios/topics/fetch-package-delivery) · [fetch](https://appshunter.io/ios/topics/fetch) · [fetched](https://appshunter.io/ios/topics/fetched) · [fetch delivery](https://appshunter.io/ios/topics/fetch-delivery) · [fetch delivery partner](https://appshunter.io/ios/topics/fetch-delivery-partner) · [fetch park](https://appshunter.io/ios/topics/fetch-park) · [ftech](https://appshunter.io/ios/topics/ftech) · [fetch valet trash](https://appshunter.io/ios/topics/fetch-valet-trash) · [fatch](https://appshunter.io/ios/topics/fatch) · [fetched delivery](https://appshunter.io/ios/topics/fetched-delivery) · [free package concierge](https://appshunter.io/ios/topics/free-package-concierge) · [fletch](https://appshunter.io/ios/topics/fletch) · [fetch driver](https://appshunter.io/ios/topics/fetch-driver) · [package concierge](https://appshunter.io/ios/topics/package-concierge) · [unload them](https://appshunter.io/ios/topics/unload-them) · [scan receipts for gift cards](https://appshunter.io/ios/topics/scan-receipts-for-gift-cards) · [money back on receipts](https://appshunter.io/ios/topics/money-back-on-receipts)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*