# FFB, First Financial Bank — user reviews > 28 indexed App Store user reviews of FFB, First Financial Bank by FIRST FINANCIAL BANK, rated 4.70/5 from 1,468 ratings. - Source: https://appshunter.io/ios/app/ffb-first-financial-bank/id648110336/reviews - App overview in markdown: https://appshunter.io/ios/app/ffb-first-financial-bank/id648110336.md - Rating breakdown: 5★ 1,274 · 4★ 90 · 3★ 36 · 2★ 15 · 1★ 53 ## What do users think of FFB, First Financial Bank? Overall sentiment: negative **Pros** - 👍 Easy to use - 👍 Integrated accounts work well - 🚀 Convenient remote deposit feature **Cons** - 🐛 Frequent app crashes - 🐛 Login issues and inability to access accounts - 🐛 Unreliable performance, especially during certain times of day **Commonly reported bugs** - App crashes on startup and during login - Login information not being saved properly - Inability to transfer money between accounts **Most requested features** - Update the app to improve stability and reliability - Provide better visibility into pending transactions ## Newest reviews (10 of 28) ### 1/5 — The worst *2020-04-15* Constantly crashes, says it doesn’t recognize user, if problem continues call! Hate it! And this bank! ### 1/5 — Crashes after login *2019-09-16* I see I’m not the only one having this problem with the app. I have tried about 20 times to log in, including uninstalling and re-downloading the app. I know my password is good because it works on a desktop browser. But every time I try to log in, it accepts my info, asks for a phone number, maybe asks a security question, then cycles me back to the login screen. ### 1/5 — Not sure *2019-07-23* I’m currently downloading the app again. It was great before until it stop recognizing my login information. I reset my password several times and it still wasn’t working. Hoping it is resolved if not I won’t use it again ### 1/5 — Fix this app *2019-05-23, version 18.4.50* This app is pure crap I can never login to check my account.... ### 1/5 — Error *2019-03-15* I get Error every time I try to use this ap. I’ve tried to make an online account several times and each time, ERROR ! 😡 ### 1/5 — App is Broken!!! *2019-01-24, version 18.3.70* The app is broken it forces closes every on the log in screen!!!! Please fix this issue!!! ### 1/5 — Crashes and locks up *2018-11-22* Crashes on startup and locks up when logging in ### 1/5 — Horrible! *2018-10-01* The app never lets me change money between my accounts and never recognizes my login information!! This needs to be fixed!! ### 1/5 — Need to redo app *2018-05-04* This app has to be the worst! It needs to be revisited and updated. I have had to call 6 different times because this stupid app doesn’t recognize my login information. Even after having them reset my password it still won’t let me sign in!!!!! This is ridiculous!!!!! ### 1/5 — Your app is absolutely garbage *2017-05-13, version 8.0.242* OH MY GOD.. I cannot login at all! It keeps asking for my security questions, done. Then my email and number, ok save. "Information saved successfully". No matter how many times I give you my information, IT IS NEVER SAVED. After I do this, it logs me out and has me do the whole process over and over again! FIX THIS. ## Most critical reviews (10 lowest-rated) ### 1/5 — Why my password don’t work *2022-11-15, version 22.1.101* I can log in one day and the next day can’t ### 1/5 — Worst app ever *2021-12-30* This is the worst banking app Ive ever used. It doesn’t work half the time. If I click off of it even for a minute I have to log back in again. You cant see what the pending charges were paid to. Ive almost considered changing banks just because I hate this app so much ### 1/5 — Never works. *2021-11-19* Have tried to use this app for years now and everytime it asks for the same information and then after I put in information it kicks me right back to the login screen to do the cycle over and over without ever letting me login. ### 1/5 — Sorry Bank! *2021-11-07, version 21.2.70* Don’t bother leaving a poor review. It will only be deleted! ### 1/5 — Worst app ever *2021-09-28* I’m seriously considering changing banks just because of this app. It’s been going on since the bank I was using was bought out. At first I thought maybe it was just start up bugs but this has been going on for about a year. Most of the you can’t log in because of maintenance, fixing problems, or it just refuses to let you log in. And it mostly happens at night or on the weekends. I’m so tired this. Getting my balance shouldn’t be this much hassle. ### 1/5 — Worst bank app ever! Don’t use this bank!!!! *2021-06-25* If I had known how terrible this app was, I never would have switched to this bank! It won’t let you login anytime after 6pm because they think that’s an acceptable time to do an update everyday and as of today I have not been able to login even on the website. Worst bank app I’ve ever used or ever seen! I’m definitely looking into switching banks because it makes it very hard to transfer money or even check my balance. ### 1/5 — Terrible On Line Banking *2021-05-01* Every few days the app doesn’t work because there fixing bugs. It’s ridiculous to have to do this every week! This time even the online banking from a laptop isn’t working either. I’m about ready to leave this bank. Ever since FFB bought First Financial Of Wynne it’s been ridiculous trying to transfer & check your online banking. I would not recommend this bank whatsoever. ### 1/5 — Terrible *2020-12-16, version 20.2.50* Absolute garbage ### 1/5 — Horrible *2020-11-19* They bought the bank I was doing business with so I went with it. I had never had anything to complain about. I have only had two time in all the I’ve been with them that I’ve over draft. Well I messed up bad, I accidentally paid made my new car payment twice. I didn’t think the first one went through because it didn’t show up on my account when I checked so I did it again a different way. The next day both of them came through and were showing up to be listed to be takes out of my account. I can’t afford two car payment in a month. I called the bank to ask that one be taken off and they said no! They have done this for me before. This resulted in five overdrafts and left me with a negative balance of -$2.??. I’m closing my account today. They use to work with you, guess the banks to big for that now. ### 1/5 — Arrggg *2020-10-06* PLEASE FIX THIS APP it never saves my login this makes my banking so much harder because i dont know my balance i will be moving banks soon to one that can keep up. ## Most praised reviews (8 highest-rated) ### 5/5 — Remote deposit hood *2023-07-03, version 22.2.200* Good ### 5/5 — My home town bank *2023-06-04* The staff at FFB are exceptionally nice to me anytime I go there. ### 5/5 — Easy *2022-08-25* The new integrated accounts work marvelously! Now instead of going to two different apps to get the information, I simply go to my FFB app boom I’ve got it done - much much better. ### 5/5 — The App *2021-08-21* I love the way things are set up and the way the app is set up ### 5/5 — Ken *2020-09-08* Great and saves time. Excellent feature ### 5/5 — Gteat App *2020-04-17* Use this app everyday, to check balance, transfer money from one account to another and deposit checks. Easy to use!! GREAT JOB!!! ### 5/5 — Great App!!! *2014-10-05, version 4.6.37* Wish I would have known about it earlier! Glad I decided to do a search today. This app has great features! Wish I could see some more info about pending bill payments. ### 3/5 — Update please *2022-02-24* This app crashes every morning around 8am & every night around 7-7:30pm. I usually don’t have problems with the banking app but lately it’s been a bad experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*