# FFB - First Financial Bank — user reviews > 20 indexed App Store user reviews of FFB by First Financial Bank (AR), rated 4.70/5 from 1,361 ratings. - Source: https://appshunter.io/ios/app/ffb-first-financial-bank/id6746498139/reviews - App overview in markdown: https://appshunter.io/ios/app/ffb-first-financial-bank/id6746498139.md - Rating breakdown: 5★ 1,149 · 4★ 115 · 3★ 32 · 2★ 15 · 1★ 50 ## What do users think of FFB? Overall sentiment: neutral **Pros** - 🚀 Smooth and fast app - 👍 Sleek and modern design - 👍 Easy to use and navigate - 👍 Helpful for everyday banking **Cons** - 🐛 Account loading issues - 🐛 Delayed online deposits - 🐛 Missing important features like notifications **Commonly reported bugs** - Accounts not showing properly - Login and support issues **Most requested features** - Instant balance display - Comprehensive notification system ## Most critical reviews (10 lowest-rated) ### 1/5 — To complicated *2026-05-24, version 3.34.1* I think I erased something that was t supposed to and getting ahold of the main place you never get through. Only your local and sometimes you need the main bank. ### 1/5 — Doesn’t show current data *2026-03-01, version 3.28.0* The app starts and has one balance. Then you click on your account and it shows another then you have to click on current balance to see your true balance. The reason you use a banking app is for your balance and this is not good at doing that. ### 1/5 — Balance *2025-12-17, version 3.28.0* Bring back running balances ### 1/5 — Dislike *2025-11-17, version 3.28.0* Very difficult to navigate. Miss running totals. ### 1/5 — Bill pay *2025-10-08, version 3.27.0* Slow to pay bills ### 1/5 — Not loving it *2025-10-03, version 3.27.0* I am very unhappy with the new app I tried to give it some time because I know it’s new. My account will never load. My online deposits are always a day late. I miss my notifications. I’m hoping they get it fixed ### 1/5 — 20 year customer *2025-09-22, version 3.27.0* This new First Financial Bank App is terrible! It should not be this hard to use a bank app! I’ve logged in & it only shows my savings account, does not show my business or my personal account. I’ve been on hold now over 30 minutes trying to get support. I’ve been with this bank for over 20 years. Ever since the original owners sold the bank to this new company it’s been a pain in the butt! I think it’s time to find another bank to do business with!😡 ### 2/5 — New System *2025-12-30, version 3.28.0* I do not like the new updated system. Transfers are not immediately available as they used to be. You must now wait until it is updated the next day. ### 3/5 — Needs functionality back *2025-09-28, version 3.27.0* Appreciate the visual overhaul and it runs a lot smoother. But why would you remove features like instant balance and notifications for purchases? The notifications is BASIC functionality that all my credit cards have and friends banks have it. I’d prefer more features over a fancy screen ### 4/5 — Notieys *2025-09-30, version 3.27.0* I want too be notified on every transaction ## Most praised reviews (10 highest-rated) ### 5/5 — Having great service *2026-05-31, version 3.28.0* Very satisfied ### 5/5 — New app *2025-10-15, version 3.27.0* When I try to deposit a check it always says the image is blurry. I never had this problem with the old app. ### 5/5 — New Bank *2025-10-10, version 3.27.0* It works really well.. Just when going to different pages it kinda lags a little.. it’s always saying it has a problem trying to refresh page, but over ### 5/5 — App is amazing *2025-10-03, version 3.27.0* Helps with my everyday life ### 5/5 — Love *2025-09-23, version 3.27.0* I love the new app !!! ### 5/5 — Great *2025-09-22, version 3.27.0* So far so good ### 5/5 — Banking at its best! Love the app and people that work at First Financial Bank. *2025-09-22, version 3.27.0* First Financial’s app is excellent! First Financial Bank’s customer service is excellent as well! ### 5/5 — New and improved *2025-09-22, version 3.27.0* Love the new sleek design and how easy it is to see all your accounts/history in one place! ### 5/5 — Modern App *2025-09-22, version 3.27.0* The look, feel, and functionality are excellent! Love the new app! ### 5/5 — Confused *2025-09-22, version 3.27.0* Confusing at first then it’s easy to get a hold on.. so far I’m liking the new updates just wish they put instant balance back on --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*