# FFBank — user reviews > 48 indexed App Store user reviews of FFBank by First Federal Bank of Florida, rated 4.80/5 from 2,214 ratings. - Source: https://appshunter.io/ios/app/ffbank/id581904882/reviews - App overview in markdown: https://appshunter.io/ios/app/ffbank/id581904882.md - Rating breakdown: 5★ 1,995 · 4★ 112 · 3★ 40 · 2★ 18 · 1★ 49 ## What do users think of FFBank? Overall sentiment: negative **Pros** - 👍 Easy to use - 💳 Convenient mobile deposit - 🏦 Great banking experience **Cons** - 🐛 Frequent crashes - 🔑 Login issues - 🔄 Buggy updates - 🤖 Outdated app - 🕰️ Slow performance **Commonly reported bugs** - Unable to add phone number - Logged out for inactivity - App won't open or load **Most requested features** - Bring back Face ID option - Restore account nicknames - Improve notification settings ## Newest reviews (12 of 48) ### 2/5 — FFBank *2025-10-27, version 25.2.0* Don’t like the new update ### 2/5 — Review *2024-10-18, version 24.1.71* Bulky and cumbersome make changes without notice ### 1/5 — Password *2022-07-02, version 21.3.40* I shouldn’t have to re enter my password to transfer money in my own account after I already used my face to get into my account ### 1/5 — Crashes *2022-04-29* The app keeps crashing whenever I try to open it ### 1/5 — App crashes continually *2021-09-30, version 21.1.30* Won’t let me use app as it continually crashes ### 1/5 — New update buggy *2021-06-27, version 21.1.30* New update buggy. Keeps getting logged out for inactivity a few seconds after logging in. ### 3/5 — Hard to deposit larger amounts *2021-03-23, version 20.2.80* Too hard to deposit larger amounts ### 1/5 — Wont load *2021-02-08, version 20.2.50* Within the last week this app has went completely white and won’t load. Don’t know why ### 1/5 — Worst app I’ve ever used *2021-01-22, version 20.2.50* This app and the support around it has to be the worst I’ve ever used. It opens to the Home Screen and doesn’t give the option to log in. Support says delete and reinstall. After 10 times of trying this, it still doesn’t work. Next option is delete my account and start over. I think I’ll find a new bank with better support. ### 1/5 — No confirmation number. *2020-12-04, version 20.1.200* Only bank I know that doesn’t give some form of a confirmation. Don’t like this. ### 4/5 — Losing face *2019-12-07, version 19.2.50* Sometimes you have to delete and reload for the face ID to work. ### 1/5 — 👎 *2019-11-28, version 19.2.50* constantly goes down ## Most critical reviews (10 lowest-rated) ### 1/5 — julie lewis *2026-08-19, version 25.2.0* app is always down.. ### 1/5 — charged *2026-07-03, version 25.2.0* i was charged 100$ for a student savers….wrong ### 1/5 — Bring back the old app *2025-11-03, version 25.2.0* Absolutely hate the new app. Everyone else I talk to agrees. ### 1/5 — Changes *2025-10-30, version 25.2.0* I do not care for the new app. All of notification settings did not move forward with the changes. My account nicknames have also disappeared and it is hard to keep my accounts straight without my names for them. ### 1/5 — Face *2025-10-28, version 25.2.0* Please return the Face ID option. ### 1/5 — Awful mobile banking update *2025-10-22, version 25.2.0* Absolutely hate the updated mobile app. The previous app was easy to access from immediate login. ### 1/5 — Too Buggy *2025-10-20, version 25.2.0* Terrible app, it won’t even let me add my mobile phone number to my account profile without spitting out error messages. ### 1/5 — Terrible app! *2025-10-18, version 25.1.32* Horrible app!! ### 1/5 — Crashes a lot *2025-07-10, version 25.1.30* When it isn’t crashing, it’s slow. It will occasionally forget your log in info for no reason. Works maybe half the time. ### 1/5 — Login Issues *2025-03-05, version 24.2.50* Unable to login to account after entering id & password correctly ## Most praised reviews (10 highest-rated) ### 5/5 — Love FF bank *2026-08-26, version 25.2.0* FF bank has been my bank for more than 30 years! ### 5/5 — Tough *2026-04-16, version 25.2.0* Astral projection is real ### 5/5 — Easy to use *2023-06-15, version 22.2.200* I love the FF app! User friendly and easy to navigate. Banking at your fingertips. ### 5/5 — Mobile deposit *2023-01-16, version 22.2.40* It’s so easy to do a mobile deposit and convenient. ### 5/5 — Update? *2020-09-23, version 20.1.200* New update has kept me out of my account for an entire day. ### 5/5 — Works fantastic *2020-05-16, version 19.3.20* I have multiple banks and this one works the best ### 5/5 — Great app *2019-10-21, version 19.1.200* Very easy to use.very easy to use. ### 5/5 — Easy to use *2019-07-19, version 19.1.30* This app has went through a major update in the past year and a half or so. Much cleaner, much simpler. You log in normal with credentials, rather than identifying a random image you named to log in like the previous app. 5 stars. ### 5/5 — Great App, like it! *2019-01-28, version 18.3.70* My experience with the app has been very good. There have been a few issues, but seem to be resolved. Wish there was an iOS App for Apple Watch. ### 5/5 — Ease of banking on iPhone *2018-08-29, version 18.1.80* App is easy to use and keeps me up to date with everything that I need access to. I love being able to manage my cards from the app too. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*