# FF@Home — user reviews > 11 indexed App Store user reviews of FF@Home by Alamo Drafthouse Cinemas, rated 2.60/5 from 28 ratings. - Source: https://appshunter.io/ios/app/ffhome/id1509766528/reviews - App overview in markdown: https://appshunter.io/ios/app/ffhome/id1509766528.md - Rating breakdown: 5★ 9 · 4★ 0 · 3★ 4 · 2★ 1 · 1★ 14 ## Most critical reviews (10 lowest-rated) ### 1/5 — I want a refund *2020-07-18, version 4.3.1* But absolutely nowhere to contact- is that legal? No way of contacting them and now I’m stuck with a movie without subtitles Goodbye Alamo ### 1/5 — Love you Alamo, but not this *2020-07-03, version 4.3.1* You broke the cardinal rule of releasing an app by not making this an intuitive process to use and seek out your content. As someone who as overseen large app launches to the App Store myself, the decision to go this route to seek out your content is mind boggling whoever approved this. An app is supposed to be pickup and quickly use CONVENIENCE! An app should never require the user to leave your app experience to go use a website, regardless of the politics behind the decision, this 👏 is 👏 a 👏 bad 👏 user experience. Do better! As a cinephile I love what your company stands for and the experience you offer. Capture that essence in your app. If you are going to get into the streaming service game lean into it all in and don’t half-ass this. ### 1/5 — Empty Library *2020-07-03, version 4.3.1* I just downloaded this app on Apple TV, excited to get started browsing Alamo’s library of content, only to realize that the app is *ONLY* a player.... you have to actually browse and purchase content on their website. I’m sure Alamo did this to circumvent Apple’s fees for in-app purchases, but this means that I’ll never casually look for new content, and if content is not discoverable, I’ll never click Purchase. Uninstalled immediately. ### 1/5 — Won’t let me sign in *2020-07-03, version 4.3.1* Keeps saying my email or password is incorrect when I know they’re not. ### 1/5 — Useless unless you already an account, and no way to set up an account from the app *2020-07-03, version 4.3.1* You can only log in to an existing account. No way to create an account from the app. No link to where you can set up an account. No words to explain any of this in the app. ### 2/5 — Needs work *2020-08-23, version 4.3.1* Love the service, but not this app. I agree with a previous review that some additional basic video controls would be beneficial - as of right now you’re getting the bare minimum. There is a much more glaring issue with the app however. The tab bar stays on the screen the entire length of the film as opposed to disappearing with the video controls like it does on other video apps. This is a really distracting eyesore. You can avoid this by going directly to the website to watch your purchased content. ### 3/5 — Great App *2020-07-31, version 4.3.1* This app plays videos well, but it desperately needs rewind and fast forward buttons. ### 3/5 — Decent app but needs a little work *2020-07-15, version 4.3.1* Please add a 10 second rewind/fast forward button, the same way you have on the website browser version. ### 3/5 — Chromecast Support? *2020-07-06, version 4.3.1* Purchased a movie on the website. Opened the app to play it, hoping to Chromecast to my TV, but doesn’t appear to have support for that? Disappointed. ### 5/5 — Great, Unique Content For Cinephiles *2020-07-09, version 4.3.1* Leave it to Alamo to curate exclusive and unique content that you can’t really get on any other platform. Love it, thank you Alamo On Demand! ## Most praised reviews (1 highest-rated) ### 5/5 — Support your local Alamo *2020-07-03, version 4.3.1* As a responsible movie gawker , I feel it’s my responsibility to help ensure the Alamo Drafthouse can exist in a post COVID world. I always figure a portion of all app reveiws are shills for the developer or company , I am not...I am just a wide eyed , popcorn guzzling customer , who supports my local Alamo --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*