# Fi Money: Open Account Online — Track Expenses & Invest Money

> Digital banking and personal finance management platform with savings and investment features. (iPhone/iPad app by epiFi Technologies Private Limited.)

- Source: https://appshunter.io/ios/app/fi-money-open-account-online/id1531564767 (this page in markdown: same URL + `.md`)
- Developer: [epiFi Technologies Private Limited](https://appshunter.io/developer/1531564769)
- Category: Finance
- Price: Free
- Rating: 4.48/5 from 148 App Store ratings · 77 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 330 MB
- Languages: English
- Released: 2021-09-18
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/fi-money-open-account-online/id1531564767/reviews.md

## What is Fi Money?

Open a zero-balance Savings Account online in under 3 mins! As a money management platform, Fi Money is the perfect solution for all your financial needs. The only money management app you need. Via Fi you can open a savings account online, track your expenses, maximise your savings, automate UPI payment online, invest in Mutual Funds & build your wealth! You don’t need to look for other finance apps anymore; Fi Money is all you need. 

Get a sleek VISA Debit Card with zero FOREX charges. Powered by cutting-edge tech, connect your other savings accounts to Fi to view a combined balance.

Why Try Fi?
*Money insured up to ₹5 lakh
*No minimum balance
*Zero FOREX markup 
*No hidden fees 
*Withdraw from any ATM 
*24/7 Friendly customer support 

FEATURES

Make sense of your personal finance instantly
- Open a new digital zero balance savings account via Fi in minutes
- Use Ask Fi, your intuitive personal finance assistant and get simple answers 
- Fi encourages you to build better money habits & manage money online 
- Categorise all your expenses automatically 
- Fi’s Smart Statements tell you just what you need to know — in plain English.

Get rewarded for saving money
- FIT Rules: Set fun rules that automatically save for you.
- SIP 2.0: Automate investments and transfer money into Mutual Funds on a daily, weekly or monthly basis 
- Use Fi regularly to make smart financial decisions, send UPI payments online, grow your wealth & earn curated rewards 
- Money doesn’t grow on trees, but on Fi Money, you discover the joy of growing ‘Money-Plants’ 

You spend smarter, not lesser
- Create AutoSave, AutoPay & AutoInvest rules as you go.
- Smart Deposit: A flexible way to save — designed around you & your goals 
- Instant money transfer: Fi Protocol works out the best mode with zero transaction charges 
- Fi will auto-create a unique UPI ID for you! Set a secure UPI PIN yourself, then send/receive UPI payment & transfer money with BHIM UPI.

Safe & Secure
• Our licensed partner bank hosts every Digital Savings Account & Visa Debit Card.
• The funds in your zero balance account remain insured up to ₹5 lakh as per the Deposit Insurance and Credit Guarantee Corporation (DICGC)
• Fi Secure also gives you state-of-the-art internet security for your money 

You remain in control
- Pay with your VISA Platinum Debit Card, by swiping, tapping and even go contactless!
- Lost/misplaced your card? Tap to order a new one. Or freeze it in-app 

And much more!
● No jargon: We will always communicate with you in plain English.
● No paperwork: No branch visits, no queues & no tedious processes⏳
For more: Visit https://fi.money/

## Key features

- Open zero-balance savings account online
- Track expenses automatically
- Automate UPI payments
- Invest in Mutual Funds
- Personal finance assistant
- Automated savings rules
- VISA Debit Card with zero FOREX charges

## What do users think of Fi Money?

Overall sentiment: negative

**Pros**

- 🎨 Beautiful and intuitive user interface design
- 💳 Excellent debit card features and benefits
- ⚡ Fast account opening and onboarding process
- 💰 No hidden charges or transparent pricing
- 🏦 Smooth transaction experience when working properly
- 🎯 Innovative FIT (Financial Intelligence Tool) feature for savings
- 📱 Modern banking experience comparable to international standards

**Cons**

- 😤 Extremely poor and unresponsive customer support
- 🔒 Account freezing without proper notice or explanation
- 📞 No phone support or long wait times for calls
- 💬 Chat support slow with 5-10 minute response delays
- 🚫 Lack of communication and follow-up from support team
- 💸 Undisclosed charges and hidden fees
- 🔐 Difficult account access without registered SIM card
- ⚠️ Frequent account blocks for vague security reasons
- 🐛 Multiple technical glitches and bugs
- 📧 Email support completely unresponsive
- 🔄 Stuck transactions and money transfer failures
- ⛔ Increasing minimum balance requirements with penalties
- 🚫 Notification spam violating app store guidelines
- ❌ Difficulty closing accounts when requested

**Commonly reported bugs**

- Account balance showing inaccurate amounts
- VPA getting randomly disabled
- OTP verification screen stuck during onboarding
- Session expiration errors on new devices
- Internal server errors
- UPI payment failures
- App freezing and slow loading times
- Messages disappearing mid-chat support conversation
- Location permission requested for every small transaction
- Incompatible UI on older iPhone models
- Video KYC process hanging and freezing
- Debit card PIN creation issues
- Call disconnections during customer support
- App not working outside India
- Transaction delay between sender and receiver

**Most requested features**

- Email login option in addition to phone number
- Customizable notification settings with opt-out for marketing
- Phone call support option
- Login without registered SIM card
- Ability to edit auto-generated UPI ID
- Multiple UPI ID support
- Scheduled payments and standing instructions
- Customizable FIT rules
- Transaction tags and expense categorization
- Dark mode option
- Multiple debit card color options
- Cheque book ordering functionality
- Better device switching process

## Recent user reviews (10 of 77)

All indexed reviews: https://appshunter.io/ios/app/fi-money-open-account-online/id1531564767/reviews.md

### 4/5 — App is great

*2025-12-03, version 1.167.1*

The app is fantastic- probably one of the best banking apps out there. However, I had faced an issue where my account was frozen for over a year. I would say, during this time, Fi wasn’t very helpful with timely updates. However, I would still personally recommend it- simply for the beautiful app and a bunch of great features that come with the debit card. Kudos to the developers!

### 1/5 — Poor app bank

*2025-10-13, version 1.160.1*

Really worst experience in trying to update my registered mobile number from past 1 week still not happening now unable to transact also sent multiple mails still I’m not getting any responses

### 3/5 — App needs more login options

*2025-09-23, version 1.159.0*

Hi Team, can you guys add other login options like Email?? It’s hard to access the account with the phone number when you are abroad or sim is lost!!

### 1/5 — Too much notification spam

*2025-08-17, version 1.155.0*

This app doesn’t follow Apple’s guidelines. It doesn’t allow any customization on what notifications it can send. 

Being a banking app, obviously some notifications are important so we can’t just turn them entirely off. But they take advantage of this and send at least 5 spam notifications everyday. 

Apple Store guidelines require all apps that send notifications to provide a way to turn off marketing notifications. Fi has seemingly tried to mislead the App Review process by having a notifications section in the settings but it always says coming soon when clicked. It has said so for the last 2 years so they clearly don’t intend to ever add it. 

I will probably move my money out and stop using them; don’t want to deal with such scummy marketing tactics.

### 1/5 — Bank should get blocked by RBI

*2025-05-31, version 1.145.0*

I had such a bad experience with fi money they freeze my account without any notice and all my money got blocked in account and now when i am trying to contact fi money customer care they don’t even forward my call to the agent and when i did chat help they don’t even have any idea that why did my account got freeze they only said that they will update me in some days but its been too much time now they literally don’t have informed me or even told me the reason for the freeze and not even released my money 
Literally the worst bank to have an account in do not have account in this bank may the next victim will be you guys may your money also get stuck , and i am also going to complain on RBI mails

### 1/5 — Account Frozen for 15 Days – No Response from Support!

*2025-05-26, version 1.145.0*

Extremely disappointing experience with Fi Money. My account has been frozen for 15 days, and despite sending multiple emails with all the documents they requested, I’ve received no response. I’m facing serious trouble because my salary is credited to this account, and I have no access to my own money.

I’ve done everything from my side followed all instructions, sent documents, and sent repeated follow ups but no one has gotten back to me. It’s unacceptable for a financial platform to leave customers stranded like this.

I’m writing this review in the hope that someone at Fi Money notices and finally unfreezes my account. This level of customer support is extremely frustrating and unprofessional.

### 1/5 — Dont use this app

*2025-04-29, version 1.141.0*

My first impression of this app was actually quite good. I had been using it as a secondary savings account and only for fixed deposits and recurring deposits — never for any payments. However, a few days back, one of my payments of ₹6000 got stuck, and that’s when I realised how terrible their customer support actually is.

You can’t reach them through calls. When you dial the number they provide, it simply asks you to contact them via chat. And the chat support is an absolute joke — every reply takes a minimum of 5 to 10 minutes. Just to explain your issue properly, you’ll need to spend at least an hour.

On top of that, your messages keep disappearing mid-conversation, and you’re left wondering whether your message was sent or not. This happens again and again. After 2 hours of this, you’ll be so frustrated and mentally drained that you’ll probably give up, just to save yourself the stress.

Overall, my experience has been disappointing. The app might seem good initially, but when it comes to actual customer support, it’s completely unreliable.

### 4/5 — Not Accurate & gets Error alot

*2025-04-11, version 1.138.0*

My Acc balance is not accurate at all also there’s a problem when opening a zero balance acc. The problem occurs sometimes even when making a payment. 

It asks me for my location every time I make a payment even a little as 1. 

you need to squash the bugs and give an accurate acc balance

It says your federal bank savings account cannot be opened through fi

### 1/5 — The worst customer service

*2025-04-02, version 1.137.0*

This is the worst customer service I’ve ever experienced. No option to call the support staff. Only option is to chat with them which will take hours to get reply. Emailing them is completely useless, not once I received a reply an email. Takes ages to do a simple task in the app. Updated my kyc in the app and in the branch as well, still account is not functioning. The money stuck is there is stuck always. Cannot even send the money to your own bank account. Cannot order chequebook, debit card, and anything else. I would give zero rating but there isn’t such option.

### 1/5 — The worst service

*2025-04-01, version 1.137.0*

I have been using their services one by one and lately their treatment has changed. They have become worse, and I doubt they will survive like this for long. To all those reading this review do not invest in US stocks or mutual funds from this app, you will be stuck for ever and you might find it difficult to withdraw if they shutdown because of their poor service. Saving account can be closed at any time but investments are tied with this account and might create a problem. I hope they survive but looking at their service they might not survive for long. I wish I can file a case against them for mistreatment that o have been receiving since last few months. This is nothing short of a nightmare. Avoid banking with them. Their video kyc process is the biggest scam of all. And customer care agents are mere telephone operators with access to any info. They promise call backs and do not call. Today I called them 10 times and every time the call got disconnected, I think they are doing it intentionally. Once or twice I understand but 10 times is not a mistake.

## Frequently asked questions about Fi Money

### What does Fi Money do?

Fi Money is a digital banking and personal finance management platform. It allows you to open a zero-balance savings account online, track your expenses, automate payments, and invest in mutual funds. The app also features a personal finance assistant to help you manage your money better.

### What are the key features of Fi Money?

Key features include opening a digital savings account, automatic expense categorization, an intuitive personal finance assistant, automated savings rules (FIT Rules), and the ability to automate investments in mutual funds (SIP 2.0). It also provides a VISA Debit Card with no FOREX charges and instant money transfer capabilities.

### Is Fi Money free to use?

The app itself is free to download and use, offering a zero-balance savings account with no hidden fees. While the core banking and management features are free, there might be associated costs with specific investment products or services, which are typically disclosed.

### What are the security features of Fi Money?

Your funds are insured up to ₹5 lakh by DICGC through its licensed partner bank. The app employs Fi Secure, providing state-of-the-art internet security for your money. You also have in-app control over your VISA Debit Card, including the ability to freeze it if lost or misplaced.

### Who is Fi Money for?

This app is designed for individuals who want a streamlined and modern way to manage their finances. It's ideal for those looking to open a digital savings account, track spending, save automatically, and start investing without needing multiple separate apps.

## Version history (last 5 releases)

### 1.176.3 — 2026-04-16

Multiple fixes & performance improvements made
Wish to keep using this savings a/c?
Download the FedMobile app
It's been a pleasure serving 3.5 million of you
Thank you from all of us to all of you
Much love
Over & out
Team Fi

### 1.176.1 — 2026-02-20

It’s Budget time again 
Everyone’s talking about cuts  
So we did some cleanup for you  
We thought it through & cut wisely  
Unwanted bugs? Gone completely  
UI clutter? Trimmed down  
Performance now runs leaner
Speed & stability stay balanced  
Update the Fi app; feel the difference

### 1.176.0 — 2026-02-10

It’s Budget time again 
Everyone’s talking about cuts  
So we did some cleanup for you  
We thought it through & cut wisely  
Unwanted bugs? Gone completely  
UI clutter? Trimmed down  
Performance now runs leaner
Speed & stability stay balanced  
Update the Fi app; feel the difference

### 1.175.0 — 2026-02-02

Ah February, a.k.a. T20 season
Feels like a new innings
We’ve refined what you use most
Performance is quick off the mark
UI feels lighter across the app
Bugs have been clean bowled out
Fewer hiccups & better sign-up flows
Ready to get more out of Fi?
Update the app and play on

### 1.174.1 — 2026-01-31

Markets aren’t always easy to read  
So we brought AI in to help  
Have you tried our Talk to AI feature?  
Ask it about dips, trends & moves  
Get personalised insights to fine-tune  
Clarity now comes faster than before  
We’ve also made app-wide improvements  
The UI opens up, cleaner & calmer  
Distractions removed, focus improved  
Known bugs are out of the picture  
Performance stays light, steady & smooth

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
