# Fiat — user reviews > 95 indexed App Store user reviews of Fiat by FCA US LLC, rated 3.60/5 from 211 ratings. - Source: https://appshunter.io/ios/app/fiat/id1585192066/reviews - App overview in markdown: https://appshunter.io/ios/app/fiat/id1585192066.md - Rating breakdown: 5★ 126 · 4★ 11 · 3★ 6 · 2★ 7 · 1★ 61 ## What do users think of Fiat? Overall sentiment: negative **Pros** - 🎮 Remote climate control functionality - 🔓 Door lock/unlock capability - 📊 Basic vehicle information display - ⚡ Occasional quick battery level updates - 🎯 Intuitive user interface when working **Cons** - 🐛 Battery charge level not updating or stuck - ❌ Missing critical EV monitoring features - 🔌 Unreliable real-time vehicle status - 📱 Frequent app crashes and freezing - 🚫 Features randomly disappearing after updates - 💳 Paywall for previously free features - 🔐 Excessive authentication prompts - 🌐 Poor customer support responsiveness - 🔄 Inconsistent synchronization issues - 📍 Lack of vehicle location tracking - 🚗 Incompatibility with certain vehicle models - ❌ Non-functional navigation and maps - ⚠️ Data loss after app updates - 🔧 Broken support contact system **Commonly reported bugs** - Battery charge level fails to update or remains frozen - VIN recognition fails during vehicle registration - Error loading message when adding vehicles - App hangs during vehicle setup process - Login credentials not recognized after updates - Features disappear after app updates - Climate control cannot be turned off once activated - Door lock/unlock functionality intermittently unavailable - Charging status not updating while charging - Odometer display inaccurate - App crashes on launch - QR code scanning incompatible with older UConnect versions - Password reset not working despite multiple attempts - Service records erased after update - Preloaded user information lost after update - Manual data refresh not functioning - Time-based update issues (PM vs AM functionality differences) **Most requested features** - Real-time battery percentage updates - Vehicle location tracking on map - Tire pressure monitoring - Navigation and maps integration - Odometer and mileage tracking - Door and window status display - Manual refresh button for vehicle data - Owners manual access within app - Charging status notifications - Vehicle health diagnostics - Preconditioning controls restoration - Modern app redesign (2.0 version) - Improved synchronization reliability - Better support for older vehicle models ## Newest reviews (13 of 95) ### 2/5 — Mediocre *2026-07-23* Does the most basic functions. Lock. Unlock. Start climate. But for the love of god why does it need to honk so loud when the climate turns off?! App needs SERIOUS updating to be moderately comparable to other brands. **Developer response:** Our Connected Services require a paid subscription to access all features. However, many useful features are available without a subscription. To learn more about the Connected Services included with your vehicle and those available through a subscription, please visit Fiat.com or you can reach us at socialmedia.uconnect@stellantis.com. ### 2/5 — No charging state update since app update *2026-07-15* Since the last app update, it no longer show the present battery state neither whenever it’s actually charging. Everything was alright for me before that last update. **Developer response:** We apologize for any frustration this may have caused. We're committed to resolving the issue and would appreciate the opportunity to better understand your experience. Please contact us at socialmedia.uconnect@stellantis.com, and we'll begin investigating right away. ### 2/5 — Needs a lot of work *2026-07-12* It use to show if the door were locked, unlocked, trunk opened or closed. Doesn’t anymore. It won’t update what my charging level is at. I have updated the app. It needs a lot of work because this is frustrating. **Developer response:** We apologize for any inconvenience. We're committed to investigating this for you and would appreciate the opportunity to better understand your experience. Please contact us at 800-777-3600, and we'll begin investigating right away. ### 2/5 — Needs more features *2026-05-15* The app needs more features. It’s missing the ability to set a charging limit as a % (e.g. 80%) and cannot set charging times without paying $17 per month. No exportable driving history either. **Developer response:** We've shared your feedback with our developers. Thank you for taking the time to send us your suggestions! ### 2/5 — Lent *2026-02-19* L’application est très lente. Vous devriez vous inspirer de celle de Tesla. Aussi, pourquoi envoyer un courriel à chaque fois que la recharge débute et se termine? Une simple notification suffit ! **Developer response:** Thank you for reaching out. The app depends on your signal strength. We recommend that you and your vehicle are in areas with a strong signal when using remote features. If you continue to experience issues, you can contact us at socialmedia.uconnect@stellantis.com. ### 2/5 — Pretty much useless *2026-01-19* Just a container for some high-level information on your car. Nothing about nav maps, and no realtime info on anything (charging status, tire pressure, etc.) **Developer response:** We apologize for any inconvenience. We're committed to investigating this for you and would appreciate the opportunity to better understand your experience. You can email us at socialmedia.uconnect@stellantis.com, and we'll begin investigating right away. ### 1/5 — Doesn't work anymore *2025-12-05* I can't see the real status of the battery or ask it to charge... Sometimes the open/close or other functions simply doesn't work. Poor experience for my Fiat500e... I don't recommend this car... nor the car nor the application works well. **Developer response:** We apologize for any inconvenience. We're committed to investigating this for you and would appreciate the opportunity to better understand your experience. You can email us at socialmedia.uconnect@stellantis.com, and we'll begin investigating right away. ### 1/5 — Doesn’t work *2025-09-27* I had the possibility to locked my from the app and all the other options and now it’s gone you have to pay 20$ plus for it per month. It’s free for now but I don’t have any interest to get it after my trial ends. Even the battery level doesn’t update anymore so sad for the price you pay for the car it should free at least if this app doesn’t. **Developer response:** Our Connected Services required a paid subscription to access all features. However, many useful features are available without a subscription. To learn more about the Connected Services included with your vehicle and those available through a subscription, please visit Fiat.com or call 800-777-3600 ### 1/5 — Useless *2025-09-16* I got my Fiat 500e in November 2024 and the app was great for monitoring charging, turning on climate control remotely, etc, so much so that I paid for an annual plan to continue to have access to these services. Updates to the app since then have removed all functionality and makes the app basically worthless and the additional subscription services I’m paying for non existent. Dare I say this stinks of fraud. **Developer response:** We apologize for any inconvenience. We're committed to investigating this for you and would appreciate the opportunity to better understand your experience. Please contact us at 800-777-3600, and we'll begin investigating right away. ### 1/5 — Totally useless! *2025-08-20* This app stopped working for me about 2 months in. I have updated, logged out and back in, tried deleting it and reinstating it but it has been frozen for months. **Developer response:** Greetings, this is not something we like to see. Our team would like the opportunity to learn more about your experience. Feel free to email us at socialmedia.uconnect@fcagroup.com. ~Rob ### 1/5 — not working since June 2025 *2025-08-19* around end of June 2025, the Fiat is not showing battery charge level correctly and not showing odometer correctly. Fiat owners had been asking for help for the past 7-8 weeks. Free version, paid version are both not working. Tech support repeated same re-install app, shut down turn back on messages. I kinda not checking anymore. Just a message to show disappointment. **Developer response:** Greetings, we’re sorry to hear you’re having concerns with the mobile app. Our development team is currently aware and investigating this concern. We appreciate your patience and thank you for being a valued customer. ~Rob ### 1/5 — This app is rated 3 stars - that’s a joke I would not rate it half a star poor customer service *2025-08-09* Delete the old app version from my iPhone and reinstalled the latest version but still not showing proper charging level. Called the Uconnect Assist number and was told to go to the dealer. Not impressed with Fiat service and Uconnect. **Developer response:** Greetings, we're truly sorry about your negative experience. We'd love to chat with you personally and explore ways to make things right. Please email us at socialmedia.uconnect@fcagroup.com so we can connect. ~Rob ### 2/5 — Updates make it less useful *2025-08-07* Not sure if other Stellantis apps are as bad as this one, but here’s what it originally did: updated EV levels, notify me of charging status, locked and unlocked doors, reported on my driving efficiency. It no longer provides timely updates on anything, so it’s useless unless I want to make an appointment for dealer service or lock/unlock my doors. (The latter feature disappeared for most of the year and magically reappeared.) I can’t recommend this app and it makes me question Stellantis’ commitment to any brand beyond Jeep. **Developer response:** Greetings, we regret the inconvenience you faced with our app. To ensure a swift resolution, please reach out to us with your VIN and screenshots of your app via email at socialmedia.uconnect@fcagroup.com. Our team will provide you with the necessary assistance. ~Rob ## Most critical reviews (10 lowest-rated) ### 1/5 — The FIAT 500e app doesn’t consistently work properly *2026-07-21* It worked for about a month, then stopped working and despite my best efforts, searching online for solutions, it simply won’t work again. I have also called many different FAC and Stellantis support phone numbers without yet reaching anyone who could assist me, each person attempted to be helpful by providing a different telephone number, none of which connected me with someone who could provide assistance. **Developer response:** We're sorry to hear that. We'd be happy to investigate your concern and see how we can help. You can reach us at socialmedia.uconnect@stellantis.com. ### 1/5 — New update doesn’t work *2026-07-17* Got the latest version 1.99.702 and now it won’t update current charge level and can’t initiate a charge **Developer response:** We apologize for any inconvenience. We're committed to investigating this for you and would appreciate the opportunity to better understand your experience. You can email us at socialmedia.uconnect@stellantis.com, and we'll begin investigating right away. ### 1/5 — Terrible UI. *2026-07-10* Always hangs, half the time does not lock or unlock the car. Climate control maxes at 15 mins (what if your dog is in the car?). Takes forever to authenticate any time you need to send a prompt. **Developer response:** Thank you for your feedback—we’ll be sure to document it accordingly. If you need help with your app in the future, you can reach us at socialmedia.uconnect@stellantis.com. ### 1/5 — Fiat needs a lesson on how to make an app useful *2026-05-08* I have had my 2024 Fiat 500e for 17 months, and the app has yet to work. It is absolutely the worst interface for a car that I ever encountered. If I had to do it over again, I would never have purchased this car… Italians should stick to pasta and leave car making to everyone else! **Developer response:** We're sorry to hear about your experience and appreciate your honest feedback. If you need assistance with your app in the future, feel free to contact us at socialmedia.uconnect@stellantis.com. ### 1/5 — What is this garbage? *2026-04-09* App support doesn’t even take you to anything regarding fiat. It takes you to Chrysler Jeep Dodge. And if you are lucky enough to find anything for fiat, it’s on a broken page that you can’t even find the links to get any help. My question is what happened to all of my preloaded information I did the update now it doesn’t recognize who I am. **Developer response:** We're sorry to hear that. We'd be happy to investigate your concern and see how we can help. You can reach us at socialmedia.uconnect@stellantis.com. ### 1/5 — Fiat needs a lesson on how to make an app useful *2026-04-05* I have had my 2024 Fiat 500e for 17 months, and the app has yet to work. It is absolutely the worst interface for a car that I ever encountered. If I had to do it over again, I would never have purchased this car… Italians should stick to pasta and leave car making to everyone else! **Developer response:** We're sorry to hear about your experience and appreciate your honest feedback. If you need assistance with your app in the future, feel free to contact us at socialmedia.uconnect@stellantis.com. ### 1/5 — App always delete my account, so I have constantly logged in and reset my FaceID *2026-02-24* not acceptable! Fix it! It happened to my Ram trucks, my company promaster 2500 and my wife’s Fiat! Every single one! **Developer response:** Thanks for reaching out. Please check your app store for any available updates, or try uninstalling and reinstalling the app. If the issue continues, feel free to email us at socialmedia.uconnect@stellantis.com. ### 1/5 — Disappointed *2026-02-18* This is the worst app that I have worked with. The app never works properly, Face ID never works. I can not trust on the charge level that shows in the app, when it’s showing of course. **Developer response:** We apologize for any inconvenience. We're committed to investigating this for you and would appreciate the opportunity to better understand your experience. You can email us at socialmedia.uconnect@stellantis.com, and we'll begin investigating right away. ### 1/5 — Don’t buy a Fiat if you want to use this app *2026-02-12* It does not work. It does not show updated battery level. It does not accurately show any statistics about the car. Support has been “working on my case” with no progress or fixes for 4 months. Useless and fake support. **Developer response:** Thank you for your feedback—we’ll be sure to document it accordingly. If you need help with your app in the future, you can reach us at socialmedia.uconnect@stellantis.com. ### 1/5 — terrible software *2026-01-09, version 1.98.9* if i shipped software this bad at work id be fired. why is it so hard to get an accurate update of battery percentage or just enter my pin? its wild how terrible this app is with any basic function ## Most praised reviews (10 highest-rated) ### 5/5 — Actually impressed *2026-05-03* This is my first electric car so it might be that I’m kinda over stimulated but it’s actually very convenient seeing the battery percentage when I’m traveling, tells me in real time how much I’m consuming with or without air conditioner, how much it regenerates when I’m hitting the brakes, it’s got the 3 modes which I use often for certain situations. Ya it has low range so if I wanna travel far ya bring the 120v charger or look for charging stations but I live in the city so it’s been a blast so far. **Developer response:** We couldn’t ask for better feedback—thank you for taking the time to share your thoughts! We truly appreciate your positive review. ### 5/5 — Une mise à jour s’impose *2025-07-07, version 1.98.3* Depuis le 28 juin 2025 le pourcentage de batterie ne ce mets plus à jour! Pas très pratique!!! ### 5/5 — Bogué *2024-12-10, version 1.97.7* L application ne fonctionne plus après 2 mois et demi. Même impossible de pouvoir passer à la version payante ### 4/5 — No charging or comfort cycles shown *2026-03-02* There is a charging cycle and comfort cycle defined in the vehicle. The App says “Data not available “ **Developer response:** Hi, and thank you for your feedback! We've documented your comments in our system as we continuously look for ways to improve. If you have any questions or suggestions, feel free to reach out at socialmedia.uconnect@stellantis.com. ### 4/5 — Accès tableau de bord *2025-10-02* Fonctionne plus et n’arrive plus à partir le véhicule a distance pour climatisation ou chauffage **Developer response:** We're excited to welcome you to the Fiat Connect family! Signing up is simple – just press the Assist button, visit connect.FIAT.com or call 800-777-3600 to speak directly with an agent for additional information on our features and to start using them today!! ### 4/5 — Good but… *2025-04-12, version 1.98.1* The app works fine but I don’t like that when charging your car, to see status of battery when charging, you have to press on the battery icon in the app then input your passcode to see how much your car is charging. Besides that app works fine. ### 3/5 — Limited *2026-06-21* The app could very simply do so much more, provide a log of each trip, control charging ( to say 90%), etc **Developer response:** We've shared your feedback with our developers. Thank you for taking the time to send us your suggestions! ### 3/5 — Lack some features *2026-03-24* The remote battery preconditioning has to be a basic feature in 500e, as it is the case for other EVs. Secondly, when preconditioning feature is activated it has to automatically heat the seats as well. It is not good for the men’s health to seat on a cold seat at all! **Developer response:** Hi, and thank you for your feedback! We've documented your comments in our system as we continuously look for ways to improve. If you have any questions or suggestions, feel free to reach out at socialmedia.uconnect@stellantis.com. ### 3/5 — Changes and charge level *2025-10-22, version 1.98.8* The app use to show if one doors were locked. If the windows were closed or open. This has disappeared. This should be brought back. The battery charge level while charging doesn’t always update which is extremely annoying. I have the 2025 500e and use the app while charging however when it doesn’t update that is extremely annoying ### 3/5 — Location *2025-10-15* Can I see the location of my car from app? I have e500 in canada.the app is really weak in compare with other apps **Developer response:** Thank you for reaching out. Please note that the app depends on your signal strength, there may be a delay when using remote functions such as lock/unlock or remote start. This delay occurs because the app must securely connect with your vehicle to process the command. To ensure the best performance, we recommend that both you and your vehicle are in areas with strong and stable signal when using remote features. If you continue to experience issues, feel free to contact us at socialmedia.uconnect@stellantis.com for further assistance. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*