# Fidel Customer Service App

> Fidel Customer Service App (iPhone/iPad app by Easy Daily Solutions Private Limited.)

- Source: https://appshunter.io/ios/app/fidel-customer-service-app/id6752843379 (this page in markdown: same URL + `.md`)
- Developer: [Easy Daily Solutions Private Limited](https://appshunter.io/developer/1652667701)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 14.0 · 54 MB
- Languages: American English, Arabic
- Released: 2025-09-24
- Data updated: 2026-02-23
- User reviews in markdown: https://appshunter.io/ios/app/fidel-customer-service-app/id6752843379/reviews.md

## What is Fidel Customer Service App?

*Fidel Customer App* is a versatile on-demand delivery service designed for users who need to send various items such as food, medicine, electronics, documents, and books. Whether you're an individual or a business, the app provides quick and reliable pickup and drop-off services based on kilometers traveled, ensuring convenience and affordability.

### Key Features:

1. *Versatile Delivery Options*
Fidel Customer App allows users to send a variety of items, including food, medicine, electronics, documents, and books, making it suitable for both personal and business needs.

2. *Kilometer-Based Charges*
Customers are charged based on the distance (kilometers) traveled, providing transparency and cost-effectiveness, so you only pay for the distance covered.

3. *Instant and Scheduled Orders*
Whether you need an immediate delivery or prefer to plan ahead, you can book both instant or scheduled orders according to your needs.

4. *Multiple Payment Methods*
The app supports Cash on Delivery (COD) and online payments via credit/debit cards or mobile wallets, offering flexibility to users in how they choose to pay.

5. *Real-Time Tracking*
Track your delivery in real-time with live updates on the parcel's status and estimated delivery time. You’ll stay informed every step of the way.

6. *User-Friendly Interface*
The app is designed to be simple and intuitive, making it easy to book, track, and manage deliveries without any hassle.

7. *Secure Delivery*
Fidel ensures your parcels are safely transported, whether they’re fragile items like electronics, perishable goods like food, or important documents.

8. *Customizable Delivery Preferences*
Users can specify delivery instructions such as preferred drop-off points or special handling requests to meet unique needs.

9. *24/7 Customer Support*
If you have any issues or inquiries, customer support is available around the clock through chat, phone, or email.

10. *Delivery Partner Ratings*
After each delivery, users can rate their delivery partner, ensuring the quality of service is maintained.

11. *Efficient Route Planning*
Advanced route optimization technology ensures deliveries are completed quickly, minimizing wait times and making the process more efficient.

12. *Order History*
View past deliveries, track invoices, and maintain records of all transactions, which is particularly useful for businesses.

13. *Eco-Friendly Options*
The app may offer sustainable delivery methods, like partnering with electric vehicles (EVs) or optimizing routes to reduce carbon emissions.

### How It Works:

1. *Download & Register*
Download the app from the App Store then sign up using your mobile number or email.

2. *Request a Delivery*
Enter your pickup and drop-off locations, select the type of item being delivered, and confirm the order.

3. *Choose Delivery Type*
Select between instant or scheduled delivery, depending on how soon you need your parcel delivered.

4. *Select Payment Method*
Choose your preferred payment method: online payment (card/wallet) or Cash on Delivery (COD).

5. *Track Your Delivery*
Receive live updates about the delivery status and track the parcel in real-time using the app.

6. *Rate & Provide Feedback*
After the delivery, rate your experience and leave feedback to help improve the service.

### Benefits:

* *Convenient:* Easily request and manage deliveries via the app.
* *Cost Transparency:* Pay based on kilometers traveled, with no hidden charges.
* *Flexible:* Choose between instant or scheduled deliveries to suit your needs.
* *Safe and Secure:* Multiple payment options ensure secure transactions.
* *Reliable:* Real-time tracking and professional delivery partners ensure your items are delivered safely.
* *Eco-Friendly:* Options for greener deliveries help reduce environmental impact.


## Version history (last 2 releases)

### 1.1 — 2025-10-03

- Bug fixing

### 1.0 — 2025-09-24

No release notes.

## More apps by Easy Daily Solutions Private Limited

- [Wild Earth Foods](https://appshunter.io/ios/app/wild-earth-foods/id6444157803)
- [Grozerbeez](https://appshunter.io/ios/app/grozerbeez/id6449447702)
- [Guru's Adupadi](https://appshunter.io/ios/app/gurus-adupadi/id6456947332)
- [Bio Basics](https://appshunter.io/ios/app/bio-basics/id6464635521)
- [Friend in Knead](https://appshunter.io/ios/app/friend-in-knead/id6465892181)
- [Momade](https://appshunter.io/ios/app/momade/id6468219974)

All apps by Easy Daily Solutions Private Limited: https://appshunter.io/developer/1652667701

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-02-23.*