# Fidelity Bank & Trust–Mobile — user reviews

> 15 indexed App Store user reviews of Fidelity Bank & Trust by Fidelity Bank & Trust, rated 4.80/5 from 2,674 ratings.

- Source: https://appshunter.io/ios/app/fidelity-bank-and-trustmobile/id1457926518/reviews
- App overview in markdown: https://appshunter.io/ios/app/fidelity-bank-and-trustmobile/id1457926518.md
- Rating breakdown: 5★ 2,385 · 4★ 214 · 3★ 33 · 2★ 5 · 1★ 37

## What do users think of Fidelity Bank & Trust?

Overall sentiment: positive

**Pros**

- 🚀 Deposit check
- 👍 Easy and quick to use
- 👍 Helpful when bank is closed
- 👍 Convenient mobile banking
- 👍 Friendly and patient staff

**Cons**

- 🐛 Login issues and session expiration
- 🙁 Lack of check ordering feature

**Commonly reported bugs**

- Login issues and session expiration
- Difficulty taking check deposit photos

**Most requested features**

- Ability to order checks through the app

## Newest reviews (2 of 15)

### 5/5 — Fidelity is the best!

*2019-12-27, version 2.15.0*

Awesome service and awesome people!

### 5/5 — Love the new system

*2019-04-29, version 2.6.0*

Big upgrade from the previous app. It was a bit buggy when i downloaded but those issues resolved quickly. Love the customizable dashboard!

## Most critical reviews (10 lowest-rated)

### 1/5 — Not letting me sign up

*2024-06-17, version 3.13.0*

I’ve been trying for days to login to the app it says every time the my session has expired even when completing in a minute

### 1/5 — Needs to work faster

*2019-07-31, version 2.9.2*

Very slow on updating transactions.

### 4/5 — Back deposit photo

*2020-07-24, version 2.20.0*

Had to take photo 4 times and endorsement never changed

### 5/5 — Convenient Banking

*2026-01-29, version 3.30.2*

Some decisions make a banker’s response welcome. Many transactions seem apparently simple. For them a machine or mobile app does the job accurately and conveniently. FB&T is doing well for me!

### 5/5 — Deposit check

*2025-10-15, version 3.27.0*

Shockingly Quick and Easy! Five Stars! Speechless…

### 5/5 — Owner/ Manager

*2025-07-27, version 3.25.1*

I love the mobile app because I can understand it, and I can take care of all my own banking business after my wife passed away. Thank you for making it so simple for me.

### 5/5 — Easy and quick!

*2025-05-16, version 3.23.0*

Easy to use and works great

### 5/5 — Very great

*2025-02-06, version 3.19.1*

Helps when the bank is closed and you need the money

### 5/5 — Cathy

*2024-11-29, version 3.18.0*

I Love the fact that I can deposit checks without going to the bank!!!  Thank you!

### 5/5 — Checks

*2024-01-31, version 3.9.0*

I wish I could order checks through the app.

## Most praised reviews (3 highest-rated)

### 5/5 — Fidelity = Friendly

*2024-01-05, version 3.9.0*

I was a member of Community Bank when we first moved to Tipton so I was concerned when the bank became FBT.  We loved the country charm of the bank and it’s employees.  I am thrilled to say that if anything did change, it was only to make it better.  Adding the mobile deposit has been a God send for both me and my cousin.  We are both shut ins for all practical purposes so to be able to conduct our banking needs from our recliners.  And God Bless your employees for being so patient with us while we learned how to do it.  So from your drive through tellers to your in house tellers and your loan officer 5 STARS to y”all.!!!!!!  We are so glad we stayed with FBT!

### 5/5 — Friendly

*2020-08-19, version 2.21.0*

I was looking for a bank when I moved into Tipton, Ia.  Love the the help I have gotten.

### 5/5 — Easy to use

*2020-06-03, version 2.18.3*

Really easy to navigate - BIG update!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*