# Fidelity Bank MA — user reviews > 36 indexed App Store user reviews of Fidelity Bank MA by Fidelity Co-operative Bank, rated 4.77/5 from 974 ratings. - Source: https://appshunter.io/ios/app/fidelity-bank-ma/id520163501/reviews - App overview in markdown: https://appshunter.io/ios/app/fidelity-bank-ma/id520163501.md - Rating breakdown: 5★ 832 · 4★ 99 · 3★ 18 · 2★ 5 · 1★ 19 ## What do users think of Fidelity Bank MA? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🚀 Easy mobile deposits - 👍 User-friendly app - 👍 Convenient banking - 👍 Great app functionality **Cons** - 🐛 Buggy app updates - 🐛 Slow response time on iOS - 🚫 No Apple Pay support **Commonly reported bugs** - Accounts not showing up - Login issues after updates **Most requested features** - Automatic app closing option - Improved app performance ## Newest reviews (14 of 36) ### 5/5 — Love it *2014-05-16, version 4.1.1.0* Easy to use, deposit checks on it, love it!! ### 5/5 — Love check deposit *2013-05-03, version 3.3.1.0* So easy to use! ### 5/5 — Mobile deposit *2013-04-29* First time user . Very easy to use and I just saved a trip to the bank . Have to wAit for a lollipop I guess. ### 5/5 — If you can... *2013-04-23, version 3.2.0.0* If you can take a picture you can use this app! ### 5/5 — Mobile Banking with Fidelity Bank... *2013-04-13, version 3.2.0.0* Banking with Fidelity just got even more convenient :) OMG...Love this app!! ### 5/5 — Great app! *2013-04-04, version 3.2.0.0* Provides all the functionality I need... fast and easy. Great app! ### 5/5 — FCB App *2013-03-20, version 3.2.0.0* Love this app! ### 5/5 — Fidelity bank *2013-03-08, version 3.2.0.0* Great app, so easy to use. ### 5/5 — Fidelity App *2013-03-06, version 3.2.0.0* Excellent app !!! ### 5/5 — Awesome *2013-03-03* I check it almost after every transaction ### 5/5 — Great App *2013-02-04, version 3.2.0.0* Made my banking easier ### 5/5 — App *2013-02-04* The app is great especially since I'm away at college. I can deposit my checks quickly and easily. Love it! ### 5/5 — The App *2013-01-22* Great app that's easy enough for even me to use! I'm out of state for 7 months of the year. Deposits are no problem any more. Good Job! ### 5/5 — App *2012-12-28* I just love the fact that I don't have to call the 800 number to transfer money between accounts. I can do it on my iPhone or my iPad. Great thing. ## Most critical reviews (10 lowest-rated) ### 1/5 — Dated and very limited *2023-02-07* 1999 called, it wants its banking app back. ### 1/5 — Bad response time with IOS *2021-07-17* Like the title says. ### 1/5 — Crap *2018-05-02* I've had this app for YEARS with no issues.. then they updated it recently and it's gotten so bad.. releases a "fix for bugs" version recently and now I get logged in no problem but it tells me I have no accounts and an issue with the pin.. very very disappointing. ### 4/5 — Good App But Needs A Tweak *2024-10-15* The only problem I’ve had with this app and it’s a new one is that it doesn’t close itself unless you log off. With the older version if you just got out of the app it would automatically close itself out. Now if you do that when you get back in it gives you a time out error that you have to clear. Not a big deal but convenient when you’re in a rush and just move from this app to another one. ### 4/5 — Won't accept Apple Pay *2016-07-03, version 5.0.1.3* Otherwise works fine so far. ### 4/5 — Like the mobile App *2013-06-30* I like the Fidelity mobile App. Especially now that I have an iPhone and can deposit checks from here. There are no branches near me so the times I do receive a check it's very helpful. Not 5 stars as I couldn't deposit with my Droid. ### 4/5 — I Heart this App *2012-10-02, version 3.0.7* This is clean, fast and really easy to use...Love it! ### 4/5 — Great App *2012-09-17, version 3.0.7* Love the fact that you don't have to sit on front of computer to pay bills. App does what it is supposed to do. ### 5/5 — Review from Allan *2024-11-08* Love this bank been with them for years no trouble ever very nice people, especially at the gardner ma branch ### 5/5 — One of best banks *2024-11-06* Been with them for over 29 years. I even moved away MA and keep them as my main bank. ## Most praised reviews (8 highest-rated) ### 5/5 — Janis B *2023-09-22* Great bank, awesome customer service and great app! ### 5/5 — Good app *2021-11-03* Good app and customer service is awesome. ### 5/5 — Excellent App *2020-06-15* Easy Mobile deposits !! Site well organized ### 5/5 — Great bank *2020-05-15* I hope to save a lot ### 5/5 — The ease of use is incredible!!! *2018-08-09* I absolutely love the flexibility I have at my fingertips with my own money!!! I can have what I want where and when I want it. Since I’m new to fidelity, I’ve had to call their call center and the customer service has been top notch!!! ### 5/5 — B&N Contracting *2018-07-05* I really enjoy the way the woman at Fitchburg bank is so helpful and concerned about me . ### 5/5 — Janet Oliver *2015-03-26, version 4.3.0.0* Awesome App. Very user friendly. ### 5/5 — Excellent bank app *2015-01-05* This works great. I'm missing the friendly faces at the bank. No more long deposit lines for checks. Excellent bill pay. Great system. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*