# Fidelity Bank Mobile App — user reviews > 217 indexed App Store user reviews of Fidelity Bank Mobile App by Fidelity Bank N.A., rated 4.65/5 from 2,605 ratings. - Source: https://appshunter.io/ios/app/fidelity-bank-mobile-app/id659575744/reviews - App overview in markdown: https://appshunter.io/ios/app/fidelity-bank-mobile-app/id659575744.md - Rating breakdown: 5★ 2,071 · 4★ 240 · 3★ 81 · 2★ 45 · 1★ 82 ## What do users think of Fidelity Bank Mobile App? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient banking - 🔒 Secure app - 💡 Helpful chat feature - 👍 User-friendly interface **Cons** - 🐛 Slow app performance - 🐛 Glitchy app - 🐛 Inconsistent login experience - 🐛 Buggy mobile deposit - 🐛 Limited functionality **Commonly reported bugs** - App crashes frequently - Login issues with Face ID/Touch ID - Inconsistent account balance updates - Trouble adding new payees - Compatibility problems with newer devices **Most requested features** - Improve app speed and responsiveness - Add more customization options - Enhance bill pay experience - Integrate advanced account management tools - Improve mobile deposit reliability ## Newest reviews (19 of 217) ### 4/5 — Phenomenal! *2026-07-09, version 274770007.0.260400* Great access and abilities, with the only request be to add the ability to use and Authenticator app to sign in. ### 3/5 — SLOW Going *2026-06-18, version 274770007.0.260400* Your application is very slow… How slow? As slow as your normal hearing impaired account managers!, but other that it good!!! ### 5/5 — The A Team *2026-06-12, version 274770007.0.260400* The team at the Hefner branch are top notch. Always friendly,helpful and knowledgeable. ### 5/5 — Fidelity app *2026-06-10, version 274770007.0.260400* This app is typically trouble free and safe ### 4/5 — Handy *2026-06-08, version 274770007.0.260400* Quick posting of debits and predictably reliable. ### 5/5 — Fidelity app *2026-06-08, version 274770007.0.260400* Ease and convenience of on line banking using my phone and ipad. ### 5/5 — Okay *2026-06-04, version 274770007.0.260400* Good ### 5/5 — Best bank app! *2026-06-03, version 274770007.0.260400* Best app for banking. Keep up the great work! ### 5/5 — Fundelity app *2026-06-02, version 274770007.0.260400* Quick and convenient banking, made easy, at your fingertips. ### 5/5 — Ease *2026-06-02, version 274770007.0.260400* Doing a great web job! ### 5/5 — A tool worth using *2026-05-17, version 274770006.0.251200* Great little app. Helps me keep track of purchases and deposits. ### 5/5 — Great App *2026-04-29, version 274770006.0.251200* I really love this app it has all of the features I need in just a swipe of my thumb. I really like mobile deposit feature. ### 5/5 — Phenomenal! *2026-04-20, version 274770006.0.251200* Great access and abilities, with the only request be to add the ability to use and Authenticator app to sign in. ### 5/5 — Fidelity app *2026-04-20, version 274770006.0.251200* Ease and convenience of on line banking using my phone and ipad. ### 5/5 — Great app 👌👌👌 *2026-04-05, version 274770006.0.251200* Great app! Easy to use!! Love it!👍👍👍 ### 2/5 — Being charged for transfers. *2026-04-04, version 274770006.0.251200* The transfer cost has messed me up to have money put into my account so I can pay my T-Mobile bill so now I got to figure out how I can get the money into my account from my husbands account. This is a bad inconvenience ### 2/5 — Hard to use *2026-04-02, version 274770006.0.251200* This app is not very user friendly! I manually enter any transactions I have done and even ones that I put the check number on this app adds it to the register again (I use Quicken for my banking at home). I think bill payment is hard to navigate and make changes when needed. Didn't have all these problems @ our old bank. ### 3/5 — Love the convenience *2026-04-01, version 274770006.0.251200* Love being able to continue banking with fidelity since I’ve been with them from high school. I no longer live where there’s one so this is great! Although I’m highly disappointed that the Zelle doesn’t work & no one can figure it out ### 5/5 — Very convenient. Fairly easy for a Dinosaur like myself. *2026-03-26, version 274770006.0.251200* Fairly easy for an old-timer. When it first started the App crashed frequently, however, it now is more stable. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not very useful *2026-05-07, version 274770006.0.251200* Not very useful, better than waiting to talk to someone over the phone, limited capabilities. Poor just like customer service ### 1/5 — Excited to change banks *2026-03-16, version 274770006.0.251200* Checks from Fidelity themselves will not go through. Often have to delete and redownload app. ### 1/5 — Slow lately *2025-10-17, version 274770004.0.250600* I’ve banked with Fidelity for a long time. I feel like since they overhauled the app and website it’s been so insanely slow. It takes several minutes just for the app to load. Hope they get this fixed. ### 1/5 — Slow *2025-10-02, version 274770004.0.250600* The app is really slow and lags a lot, probably the worst banking app out there, and I’m sure they don’t care or worry enough about their app to actually do anything to improve it. ### 1/5 — Too slow *2025-08-25, version 274770004.0.250600* It takes for ever to load. Latest update is confusing ### 1/5 — Slowww *2025-08-23, version 274770004.0.250600* Slow as heck ### 1/5 — App takes to long to load *2025-08-12, version 274770004.0.250600* Use to love this app until y’all made changes. Now it takes sometimes 8 minutes to load! This is absolutely unacceptable and must be addressed! ### 1/5 — New app *2025-08-08, version 274770004.0.250600* Takes way too long to load! ### 1/5 — T *2025-08-07, version 274770004.0.250600* Takes way too long to pull up information ### 1/5 — Slow *2025-07-10, version 274770004.0.5911* The all is really slow and lags a lot ## Most praised reviews (10 highest-rated) ### 5/5 — Fidelity Bank app *2026-08-16, version 274770007.0.260400* Works very well. Easy to use. ### 5/5 — Amazing *2026-08-07, version 274770007.0.260400* Great ### 5/5 — Mobile App *2026-08-01, version 274770007.0.260400* That’s why I didn’t change banks when I moved out-of-state. ### 5/5 — Banking in my hand *2026-08-01, version 274770007.0.260400* Great access to my money movement. Works well with my password system. ### 5/5 — Easy to use *2026-07-01, version 274770007.0.260400* I like the accounts are at the top and easy to access. ### 5/5 — So easy and secure *2026-06-30, version 274770007.0.260400* We use this app daily to ensure our charges are correct. It’s secure and easy to access wherever we go. ### 5/5 — Great app 👌👌👌 *2026-06-19, version 274770007.0.260400* Great app! Easy to use!! Love it!👍👍👍 ### 5/5 — Fidelity app. *2026-06-19, version 274770007.0.260400* Easy to use and like that it lists balance. ### 5/5 — Hogan *2026-06-16, version 274770007.0.260400* I like the app Easy to check my accounts and move funds between accounts ### 5/5 — General Laborer *2026-06-12, version 274770007.0.260400* I don’t know what to say.. I’m happy is all. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*