# Fidelity Bank Right By You

> Mobile banking app for managing Fidelity Bank accounts, payments, and transfers. (iPhone/iPad app by The Fidelity Bank.)

- Source: https://appshunter.io/ios/app/fidelity-bank-right-by-you/id732850357 (this page in markdown: same URL + `.md`)
- Developer: [The Fidelity Bank](https://appshunter.io/developer/732850360)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 5,597 App Store ratings · 94 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 84 MB
- Languages: American English
- Released: 2013-11-18
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fidelity-bank-right-by-you/id732850357/reviews.md

## What is Fidelity Bank Right By You?

Access your accounts anywhere and at any time with Fidelity Bank Mobile Banking.

Manage Accounts
• Check account balances
• Monitor account activity
• Make deposits using your phone
• Set account and transaction level alerts

Make Payments and Transfers
• Transfer funds between linked accounts 
• Move money to/from another financial institution • Manage and pay bills
• Pay family, friends, and businesses with Zelle®
• Manage debit and credit cards
• Send wires
• Search for branch locations

Personal enrollment is available in the mobile app. Contact a local branch for business enrollment.

Security 
Fidelity Bank Mobile Banking protects your financial information from unauthorized access by using a variety of security features, including:

• Secure logon with Customer ID, password, and Multifactor authentication
• Automatic session timeout

Message and data rates may apply. Check with your carrier for more information.

## Key features

- Check account balances
- Monitor account activity
- Mobile check deposits
- Transfer funds between accounts
- Pay bills and send money with Zelle®
- Manage debit and credit cards
- Find branch locations

## What do users think of Fidelity Bank Right By You?

Overall sentiment: neutral

**Pros**

- 👍 Excellent customer service
- 🚀 Seamless transfers
- 💡 Useful mobile deposit feature
- 👍 Hometown feel and personal approach

**Cons**

- 🐛 Buggy app updates
- 👎 Inferior user experience compared to previous versions
- 👎 Lack of landscape mode support on iPad
- 👎 Difficult to view transaction details
- 👎 Accessibility issues for visually impaired users

**Commonly reported bugs**

- Login issues after iOS updates
- Mobile deposit feature not working
- Frequent crashes and freezes
- Inconsistent performance across devices

**Most requested features**

- Dark mode option
- Fingerprint/Face ID login
- Ability to see payee names on transactions
- Improved transaction history and invoice payment tracking

## Recent user reviews (10 of 94)

All indexed reviews: https://appshunter.io/ios/app/fidelity-bank-right-by-you/id732850357/reviews.md

### 3/5 — Info

*2026-08-16, version 25.2*

Information in my app I should have the option to see and view, nothing in my app on my phone should be hidden

### 5/5 — Fraud

*2026-08-14, version 25.2*

Wesley with the Cary Branch was very helpful as received a investigation notification text but the information sent had my name spelled incorrectly and I was afraid to open the text until I talk with Wesley at the Cary office. He was so helpful and did return my call and had a debut card reissued. Thank you for hiring him as very little people care in today world.

### 5/5 — Good app. Great Bank.

*2026-07-25, version 25.2*

The app might not have all the frills of the mega banks… but it works, and if I have an issue, I can get a real person that I know on the phone at my local branch. Try that with a mega bank

### 5/5 — Convenient

*2026-07-09, version 24.2.3*

I love this app. You can have fraud prevention, easy photo deposits, ATM withdrawal no problem. And live the interest baring money market.

### 5/5 — Best Bank

*2026-07-01, version 24.2.3*

Great service

### 5/5 — Topknot

*2026-06-22, version 24.2.3*

Choosing the right bank is one of the most important financial decisions anyone can make. Whether you’re opening your very first checking account, saving for retirement, managing household expenses, or operating a growing business, having a bank that combines excellent service with dependable financial products can make everyday life much easier. For many people in Durham, North Carolina, Fidelity Bank￼ on Shannon Road stands out as an exceptional choice for both personal and small business banking.

One of the first things customers notice when they walk into the Shannon Road branch is the welcoming atmosphere. Banking can sometimes feel intimidating or impersonal, especially at very large financial institutions. At Fidelity Bank, however, customers are greeted by friendly faces who genuinely seem interested in helping. Rather than feeling like another number in line, visitors often experience a level of personal attention that makes every interaction more comfortable and productive.

Customer service has always been one of the defining characteristics of a great community bank, and the Shannon Road branch reflects that tradition. The staff members are knowledgeable, patient, and willing to answer questions without rushing customers through their transactions. Whether someone needs assistance opening a new account, understanding online banking, applying for a loan, or resolving a problem, the employees take the time to explain options clearly and professionally.

Personal banking is about much more than simply depositing checks or withdrawing cash. It involves building a relationship with a financial institution that understands your goals and supports your financial future. Fidelity Bank offers a wide variety of personal banking products designed to meet different needs. Checking accounts, savings accounts, certificates of deposit, debit cards, online banking, mobile banking, and other financial services are available to help customers manage their money efficiently.

Convenience is another reason many customers appreciate the Shannon Road location. The branch offers hours that fit the schedules of busy professionals, retirees, families, and business owners alike. Having accessible banking hours means customers can conduct their financial business without rearranging their entire day. That convenience becomes especially valuable when unexpected financial needs arise.

Another major advantage is the availability of ATMs. Having convenient ATM access allows customers to withdraw cash, make deposits at participating machines, and complete many routine banking tasks without waiting inside the branch. Easy ATM access saves time and makes everyday banking significantly more convenient, especially for customers who travel around Durham or throughout North Carolina.

Small business owners also find tremendous value in working with Fidelity Bank. Running a business requires a financial partner that understands the challenges entrepreneurs face every day. Cash flow management, payroll services, commercial loans, lines of credit, business checking accounts, merchant services, and financial guidance all play critical roles in business success. A local banking team that understands the regional economy can often provide more personalized support than larger national institutions.

Business owners appreciate being able to speak directly with bankers who understand their operations and who take time to learn about their goals. Instead of navigating complicated phone menus or speaking with someone hundreds of miles away, customers often have the opportunity to develop long-term relationships with experienced banking professionals who know their names and understand their businesses.

Another quality that distinguishes the Shannon Road branch is the professionalism of its employees. Every financial institution offers products, but outstanding service is what keeps customers coming back year after year. The staff consistently demonstrates courtesy, respect, and genuine concern for customer satisfaction. Whether helping someone resolve an account issue or answering questions about financial products, employees work diligently to provide helpful solutions.

Technology also plays an important role in modern banking. Fidelity Bank combines personal service with digital convenience, allowing customers to manage many aspects of their finances from computers or mobile devices while still enjoying the reassurance of having a local branch available whenever face-to-face assistance is needed. This balance between technology and personal relationships provides customers with flexibility that fits today’s busy lifestyles.

Security is another essential consideration. Customers trust their banks to safeguard their money and personal information. Fidelity Bank invests in modern banking technology and security measures that help customers bank with confidence while protecting sensitive financial information.

The Shannon Road branch also reflects the values of community banking. Local banks often become active participants in the communities they serve by supporting local organizations, businesses, schools, and charitable activities. Many customers appreciate knowing that their bank maintains strong connections within the local community rather than operating solely as a distant corporate institution.

For families, first-time homebuyers, retirees, students, and business owners alike, having experienced professionals available to answer financial questions can make a tremendous difference. Financial decisions often have long-term consequences, and receiving knowledgeable guidance from trusted banking professionals helps customers make informed choices.

Many customers also enjoy the welcoming environment created by the Shannon Road staff. A friendly smile, a warm greeting, and employees who remember returning customers contribute to an atmosphere that encourages long-term relationships rather than one-time transaction

### 5/5 — Liberty Branch

*2026-06-12, version 24.2.3*

Unbelievably Kind , Helpful and First Class Customer Service 10/10

### 5/5 — New Business Accounts

*2026-06-10, version 24.2.3*

I have been creating a business over the last 6 last. The last 5-6 months I have spend things up because I am hoping once I am full healed up from my injury, I’ll be able to go back to work. With all that said they have been excellent working with me and answering my questions, even though I haven’t open just yet. I get treated the same as in I had cash flow coming in. I have a services NO ONE in offering and I know when I open im going to be slammed. I’ll leave another review once I’m I’m become operational and see if I get the same treatment or even better.

### 5/5 — Local branch NC

*2026-05-21, version 24.2.3*

Kim is always there to help even outside of the normal work hours she is a text away from helping us out

### 5/5 — Easy to use

*2026-04-15, version 24.2.3*

Easy to use

## Frequently asked questions about Fidelity Bank Right By You

### What can I do with the Fidelity Bank NC/VA Mobile app?

The app allows you to access your Fidelity Bank accounts from anywhere, anytime. You can check your account balances, monitor transaction activity, make mobile check deposits, and set up account alerts. It also facilitates payments and transfers, including paying bills, sending money with Zelle®, and transferring funds between linked accounts.

### Is the Fidelity Bank NC/VA Mobile app secure?

Yes, the app employs robust security features to protect your financial information. This includes secure logon with Customer ID, password, and multifactor authentication, as well as automatic session timeouts to prevent unauthorized access.

### How do I enroll in the Fidelity Bank NC/VA Mobile app?

Personal enrollment is available directly within the mobile app. For business enrollment, you will need to contact a local Fidelity Bank branch.

### Can I use this app to send money to friends and family?

Yes, the app integrates with Zelle®, allowing you to easily pay family, friends, and businesses. You can also transfer funds between your linked accounts or move money to and from other financial institutions.

### Does the app have any costs associated with it?

The app itself is free to download and use. However, message and data rates may apply from your mobile carrier. It's recommended to check with your carrier for specific information on these charges.

## Version history (last 5 releases)

### 25.2 — 2026-07-24

Minor bug fixes and enhancements

### 24.2.3 — 2025-07-07

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.3 — 2025-07-07

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.2 — 2025-03-13

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.1 — 2025-01-22

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

## Apps similar to Fidelity Bank Right By You

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## More apps by The Fidelity Bank

- [Fidelity Bank NC/VA Business](https://appshunter.io/ios/app/fidelity-bank-ncva-business/id1174413745)
- [Fidelity Bank NC/VA Perks](https://appshunter.io/ios/app/fidelity-bank-ncva-perks/id1574195468)
- [Right By You Mortgage](https://appshunter.io/ios/app/right-by-you-mortgage/id6742768859)

All apps by The Fidelity Bank: https://appshunter.io/developer/732850360

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
