# Fidelity Bank

> Mobile banking app for account management, deposits, bill pay, and rewards. (iPhone/iPad app by Fidelity Bank - LA.)

- Source: https://appshunter.io/ios/app/fidelity-bank/id494919512 (this page in markdown: same URL + `.md`)
- Developer: [Fidelity Bank - LA](https://appshunter.io/developer/494919515)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.80/5 from 1,909 App Store ratings · 62 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 128 MB
- Languages: American English, Chinese (Traditional, Taiwan)
- Released: 2012-01-24
- Data updated: 2026-09-01
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/fidelity-bank/id494919512/reviews.md

## What is Fidelity Bank?

Enroll today in Fidelity’s Online Banking. Enjoy the features of online banking — right at your fingertips. Track your account, make deposits, and more.
 
BANK WITH CONFIDENCE 24/7
•	Secure, simple, easy and fast banking at any time, day or night
•	Build personalized budgets across all of your accounts, in and not in our bank
•	Deposit checks from anywhere
•	Pay bills and send money quickly through Bill Pay
•	Earn rewards each time you swipe your debit card
•	Get paid early – 2 days early with direct deposit
•	Access more than 37,000 surcharge-free ATMs1
 
OUR FIDELITY BANK APP GIVES YOU:
•	Fast, free, and secure service for customers enrolled in online banking2
•	Easily keep track of your finances — even on the go:
o	View account balances
o	Review account and transaction history
o	Transfer funds between your Fidelity accounts3
o	Pay bills
o	View and activate your cash back offers
•	Available via any web-enabled cell phone or device
•	Utilize this service three convenient ways:
o	Web browsing
o	App download (see links above)
o	Text banking
•	Save valuable time and effort; avoid an extra trip to a branch
 
MOBILE DEPOSIT - Deposit checks in just 1, 2, 3 using the Fidelity mobile app! 
•	Deposit your check in just a few quick clicks:
o	TAP – Open Fidelity's mobile banking app
o	SNAP – Take a picture of the front and back of the check you're depositing
o	DEPOSIT – Securely deposit your check!
•	Deposit checks anytime, anywhere from your mobile phone
•	Free service for customers with a Fidelity Bank checking account
•	Save time, avoid unnecessary trips to a branch
•	Mobile Deposit is subject to deposit limits and funds are typically available by next business day.  Deposit limits may change at any time.  Other restrictions apply.  
 
MY REWARDS
This rewards program lets you earn rewards by using your Fidelity Bank debit card to purchase merchandise and services. 
•	Available to all debit Cardholders. 
•	There is no limit to the rewards you can earn so the more you use your Fidelity Bank debit card, the more rewards you can earn!
 
When you join, you will be able to:
•	Activate offers against the checking account you used when joining. 
•	Shop at those merchants – whether online or instore or both – depending on the offer. 
•	After making a qualifying purchase, the offer will automatically be applied, and you will receive cash back in your checking account 30-45 days after the offer is redeemed. 
•	For Hotel offers, the 45 days starts from the time you have completed your stay, not 45 days from the time of booking.
 
FIND US – Locate your nearest Fidelity branch or ATM quickly and easily.
 
CONTACT US – Talk to our customer service representatives; they’re just a touch away. If you do not remember your Online ID or password, simply call 1-800-220-2497
 
HERE FOR GOOD
Our mission, vision and values define Fidelity Bank's foundation. Our core values are our promise to our clients. When we live the mission, “Here for Good”, and our values we enrich our strong heritage and ensure our longevity as a financially stable and operationally sound institution.
1) Includes ATMs on the MoneyPass® and Community Cash networks.
2) Certain restrictions and other limitations apply. Messaging and data rates apply. 
3) Transfers are subject to balances available in linked accounts. 
*Data Service charges may apply through your wireless carrier. 
 
Fidelity Bank | Member FDIC | Equal Housing Lender
To learn how we protect your privacy, please visit https://www.bankwithfidelity.com/privacy-notice.html#mobile

## Key features

- Track account balances
- Review transaction history
- Deposit checks remotely
- Pay bills and send money
- Earn debit card rewards
- Early direct deposit
- Find surcharge-free ATMs

## What do users think of Fidelity Bank?

Overall sentiment: neutral

**Pros**

- 👍 Convenient online banking
- 👍 Easy to use app
- 👍 Great customer service
- 🚀 Fast and simple transactions

**Cons**

- 🐛 Remote deposit issues
- 🔒 Lack of two-factor authentication
- 🚫 Limited features for business accounts

**Commonly reported bugs**

- Remote deposit not working
- Inconsistent check deposit experience
- App crashes and errors

**Most requested features**

- Mobile check deposit feature
- Two-factor authentication option
- Support for business banking

## Recent user reviews (10 of 62)

All indexed reviews: https://appshunter.io/ios/app/fidelity-bank/id494919512/reviews.md

### 1/5 — Slow

*2026-08-10, version 2026.4.2.1*

Everything is moving slow ! It take to long for my money to clear! If I go to theATM  it takes too long !

### 5/5 — Excellent Tech

*2026-07-01, version 2026.01.01*

Fidelity Bank makes available to its depositors world-class technology. Online access, via a computer browser or via smartphone, is straightforward and reliable. The money management feature is best of all; it is consistently upgraded, can be linked to all my external accounts, and makes tracking my household's finances easy.

### 2/5 — Remote deposit no longer works

*2025-11-26, version 2025.7.2.1*

I have been remotely depositing checks for months.  Last month and this month, the app seems to accept a check but it disappears as if nothing was ever deposited!  No message that there was an error or it’s rejected.  Nothing.  So then I transfer money and there’s an arbitrary limit on how much I can transfer.  It’s so ridiculous!

### 5/5 — Online banking

*2025-05-24, version 2025.2.2.3*

Banking online with Fidelity bank is very convenient. It gives you the opportunity to conduct financial business fast. It is also very easy to use.

### 5/5 — The best bank

*2023-03-21, version 2022.9.2.1*

Fidelity is the best bank that I ever had everyone is very understanding and helpful

### 5/5 — Lacy

*2023-03-08, version 2022.9.2.1*

You are the bomb

### 1/5 — Not enough options

*2023-01-07, version 2022.9.2.1*

I can’t zelle anyone money or receive

### 3/5 — All around solid

*2022-07-22, version 2021.11.0.45*

I like the functionality of this app, the main feature I wish they would add is two factor authentication. It seems odd to not have that option on a banking app

### 1/5 — Not for business banking

*2022-06-07, version 2021.11.0.45*

I rarely use Fidelity as the app doesn’t support business accounts.

### 5/5 — Review

*2021-08-27, version 2021.6.0.36*

Great customer service love the people that are at the bank very nice and I like the way they treat everyone

## Frequently asked questions about Fidelity Bank

### What can I do with the Fidelity Bank app?

The app allows you to securely manage your bank accounts 24/7. You can track your balances, review transaction history, transfer funds between your Fidelity accounts, pay bills, and deposit checks remotely. It also offers features like earning rewards on debit card purchases and finding nearby ATMs.

### Is the Fidelity Bank app free to use?

Yes, the app itself is free to download and use for customers enrolled in online banking. Features like mobile deposit are also free for customers with a Fidelity Bank checking account. However, the app does contain advertisements.

### How do I deposit a check using the app?

Depositing a check is a simple three-step process. First, open the Fidelity mobile banking app. Second, take a clear picture of the front and back of the check. Finally, securely deposit the check through the app. Funds are typically available by the next business day, subject to deposit limits.

### What are the benefits of the My Rewards program?

The My Rewards program allows all Fidelity Bank debit cardholders to earn rewards by using their card for purchases. There is no limit to the rewards you can earn, so the more you use your card, the more you can earn. Rewards are applied as cash back to your checking account after qualifying purchases.

### What devices is the Fidelity Bank app compatible with?

The Fidelity Bank app is available via any web-enabled cell phone or device. This means you can access its services through web browsing on your phone or by downloading the dedicated app. Text banking is also an available option.

## Version history (last 5 releases)

### 2026.4.2.1 — 2026-07-07

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2026.01.01 — 2026-04-07

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.10.1.1 — 2025-12-09

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.7.2.1 — 2025-09-15

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

### 2025.5.0.1 — 2025-07-08

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

## Apps similar to Fidelity Bank

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Gulf Coast Bank Digital](https://appshunter.io/ios/app/gulf-coast-bank-digital/id569276442) | 4.6 (1,733) | Free | Finance |
| [Fidelity Bank Mobile App](https://appshunter.io/ios/app/fidelity-bank-mobile-app/id659575744) | 4.6 (2,605) | Free | Finance |
| [Fidelity Bank Right By You](https://appshunter.io/ios/app/fidelity-bank-right-by-you/id732850357) | 4.8 (5,597) | Free | Finance |
| [Fidelity Mobile Banking](https://appshunter.io/ios/app/fidelity-mobile-banking/id988062565) | 4.7 (140) | Free | Finance |
| [NOLA LENDING GROUP CONNECT](https://appshunter.io/ios/app/nola-lending-group-connect/id1451999988) | 5.0 (3) | Free | Finance |
| [Fidelity Bank & Trust–Mobile](https://appshunter.io/ios/app/fidelity-bank-and-trustmobile/id1457926518) | 4.8 (2,674) | Free | Finance |

## More apps by Fidelity Bank - LA

- [Fidelity Business Banking](https://appshunter.io/ios/app/fidelity-business-banking/id1480021990)
- [Andi - from Fidelity Bank](https://appshunter.io/ios/app/andi-from-fidelity-bank/id6448390338)

All apps by Fidelity Bank - LA: https://appshunter.io/developer/494919515

## Related topics

[fidelity bank](https://appshunter.io/ios/topics/fidelity-bank) · [fidelity bank mobile app](https://appshunter.io/ios/topics/fidelity-bank-mobile-app) · [keen bank remote deposit](https://appshunter.io/ios/topics/keen-bank-remote-deposit)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
