# Fidelity Investments — user reviews > 3,391 indexed App Store user reviews of Fidelity Investments by Fidelity Investments, rated 4.80/5 from 3,263,143 ratings. - Source: https://appshunter.io/ios/app/fidelity-investments/id348177453/reviews - App overview in markdown: https://appshunter.io/ios/app/fidelity-investments/id348177453.md - Rating breakdown: 5★ 2,834,266 · 4★ 288,683 · 3★ 69,271 · 2★ 18,984 · 1★ 51,939 ## What do users think of Fidelity Investments? Overall sentiment: neutral **Pros** - 🚀 Efficient app with quick access to accounts - 🔒 Secure login process - 👍 Comprehensive research and data tools - 💡 Ability to link external accounts for full financial view - 👍 Reliable and trustworthy platform **Cons** - 🐛 Inaccurate account information and performance data - 🔍 Cluttered and unintuitive user interface - 🔍 Difficult to navigate and find desired features - 🔍 Lacking key features for active traders - 🐛 Buggy app with frequent crashes and performance issues **Commonly reported bugs** - Inconsistent account balance and transaction reporting - Forced screen rotation on iPad for trading - Unreliable deposit and transfer functionality - Frequent app crashes and freezes **Most requested features** - Streamlined and customizable portfolio tracking - Advanced charting and technical analysis tools - Ability to place conditional orders - Improved mobile experience for active trading - Faster and more reliable account updates ## Newest reviews (11 of 3,391) ### 4/5 — Good guide *2026-08-24, version 4.39* Good information,good advise,confortable and secure Good place to invest 4 stars because there is always room for improvement ### 3/5 — Stop Face ID *2026-08-23, version 4.39* Used to be great but logo is not good lately. Stop doing faceID. Not a fan of that. ### 2/5 — They added AI so it no longer works *2026-08-22, version 4.39* I’ve been a Fidelity customer for 27 years, and I have recommended them hardly too many people because I have never had an issue with the app the website or them in person. That changed today when I went in and tried to close out one of my old investment accounts that no longer has any stock in it. The close account dialogue, which I’ve used successfully before, has been replaced with a Stupid AI chat bot. It made me go through five steps and then told me it couldn’t close the account. This is absolutely a giant step backwards for this app. I can no longer use the app and must now go in to an office to do my transactions because they’re garbage AI Chatbot is completely broken. I eagerly await the collapse of this AI bubble when we stop shoving broken, idiotic chat bots into every possible app. ### 3/5 — App functionality *2026-08-22, version 4.39* This app is not the greatest to navigate. Wish I would’ve chose a different investor because of this ### 4/5 — Camera turns on after logging out! *2026-08-22, version 4.39* Several times, after logging off app, face recognition turn on automatically and log in account again, after missing this , now I wait and log off again , that works Thanks ### 2/5 — Bring back the old display under position *2026-08-21, version 4.39* This is a great app, but whoever keeps designing the views is really going a little bit too retro. Now there’s different ways to look at positions when the best way was the simplest way. I like to see the stock or mutual fund. I like to see whether it went up or down and the amount and then be able to swipe left and look at all the other stuff. Now you have grey blank spaces that don’t do anything, and we get an overall value of the fund without seeing what happened on a daily basis. Great, now go back to how it was and stop trying to make it look fancier because you’re ruining the experience. And was one of the best apps I ever had. ### 1/5 — App works well but looks terrible *2026-08-21, version 4.39* Functionally, it seems ok, except that I set the columns the way I prefer only to have them revert occasionally. The big issue is the styling. So many ovals that waste space and make it hard to look at. This is essentially a spreadsheet of data. Make it clean, crisp, and readable. I used to be able to choose “classic mode”. Now I can’t even do that. ### 2/5 — Login error *2026-08-21, version 4.39* I keep getting login error when I sign in through the app. Same login works on the web. ### 1/5 — Doesn't work *2026-08-21, version 4.39* Can't even buy anything because it freezes. POS app ### 2/5 — Mobil app keeps freezing *2026-08-21, version 4.39* Mobil app freezes when scrolling through accounts to begin bank transfers ### 3/5 — Share transfer *2026-08-21, version 4.39* You can’t transfer shares on the app between accounts ## Most critical reviews (10 lowest-rated) ### 1/5 — App Limitations *2026-08-23, version 4.39* App is so limited that it is only good for checking balances. Obvious the developers do not utilize the feature, as it neither follows the website functionality and is essentially worthless to trade on. ### 1/5 — worst finance app that exists *2026-08-23, version 4.39* incredibly bad design, logs out from tabbing out of the app for 5 seconds, unreal ### 1/5 — Garbage app *2026-08-22, version 4.39* Garbage app won't let me change phone numbers. doesn’t let you link a bank account to the fidelity account to transfer funds ### 1/5 — User Experience is horrible *2026-08-22, version 4.39* Updating my review after several months and it’s still the worst brokerage app by far due to bugs and complicated log in and trading. I am forced into Fidelity due to IRA reasons and cannot wait to exit to Robinhood or even Sofi has a better UX. Fidelity sole purpose of for employer IRA/401K and is not meant for retail trading. ### 1/5 — Need OLDER version of APP *2026-08-22, version 4.30* Guys….not everyone has the latest device and able to download newest updates. That said, am OLDER APP VERSION is necessary for customers with iOS 16.7 we want ACCESS to our account too! ### 1/5 — Horrible onboarding *2026-08-21, version 4.39* Fidelity struggles with basic ACH setup. Input routing number, bank acct number, receive trial deposits. THEN, they tell you to go to your bank and set up ACH to transfer funds. Why am I at Fidelity? ### 1/5 — Bugs in the application *2026-08-21, version 4.39* It has been reported some bugs. ### 1/5 — To much wait time *2026-08-21, version 4.39* To much hurdles just to sign up.. It should be more simplified ### 1/5 — dislike the look *2026-08-21, version 4.39* i miss the original design. the app has become more busy visually & i hate it. please allow us to be able to switch between new vs old design/layout/look ### 1/5 — Stop spamming me with surveys! *2026-08-21, version 4.39* Stop spamming me with surveys! You get a 1 for creating a lousy experience. ## Most praised reviews (10 highest-rated) ### 5/5 — Like that, I can check my investment *2026-08-24, version 4.39* I have had the pleasure of being a loyal client of Fidelity for nearly two decades, and I appreciate the convenience of having them nearby for any investment-related discussions. ### 5/5 — I tell my mom *2026-08-23, version 4.39* Buy on fidelity!! ### 5/5 — User friendly *2026-08-23, version 4.39* Very easy to understand for beginners, still learning the app but I can find what I need to find with all the tools on here. ### 5/5 — Discovering Fidelity All Over Again *2026-08-22, version 4.39* I’ve had accounts with Fidelity for decades, but only recently began to fully appreciate just how comprehensive and well-designed their services really are. As I’ve started exploring more of what Fidelity offers, I’ve been genuinely impressed — from investing and cash management to their credit card and the many useful features available throughout the app. I’m now using both the Fidelity Rewards credit card and Cash Management Account, and the experience has been excellent. In fact, I’m impressed enough that I’m seriously considering making Fidelity my primary financial hub for everyday banking as well as investing. After decades as a customer, it’s rather remarkable to feel like I’m just discovering how much Fidelity has to offer. Five stars from me. ### 5/5 — Great, easy-to-use app *2026-08-22, version 4.39* All my important financial information and updates at my fingertips ### 5/5 — Great *2026-08-21, version 4.39* Website is user friendly! ### 5/5 — Easy *2026-08-21, version 4.39* Really easy to maneuver ### 5/5 — Need more Alert Options *2026-08-21, version 4.39* This site needs more user initiated alert options such as being able to set alerts for 50 20 and EMA, as well as RSI and MACD signal line crossover ### 5/5 — Thank you *2026-08-21, version 4.39* My investment journey with Fidelity has been so exciting. Can’t wait to see things continue to grow. ### 5/5 — Great App *2026-08-21, version 4.39* “Fidelity’s app makes managing my investments simple and intuitive, and I love that so many of their tools and services come at no extra cost. It’s rare to find a brokerage that combines this level of ease-of-use with genuinely free access to research and trading tools.” --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*