# Fidelity Mobile Banking

> Mobile banking app for managing accounts, transfers, bill payments, and check deposits. (iPhone/iPad app by FIDELITY DEPOSIT & DISCOUNT BANK, THE:.)

- Source: https://appshunter.io/ios/app/fidelity-mobile-banking/id988062565 (this page in markdown: same URL + `.md`)
- Developer: [FIDELITY DEPOSIT & DISCOUNT BANK, THE:](https://appshunter.io/developer/988062564)
- Category: Finance
- Price: Free
- Rating: 4.71/5 from 140 App Store ratings · 43 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 225 MB
- Languages: English
- Released: 2015-05-27
- Data updated: 2026-09-01
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/fidelity-mobile-banking/id988062565/reviews.md

## What is Fidelity Mobile Banking?

The Fidelity Bank mobile app provides simple but powerful anytime account management from your smartphone or tablet.                                               Features:
- View real-time account balances and transaction history
- Easily deposit checks from your device with Mobile Deposit
- Manage your Fidelity Bank Visa® Debit Card with Card Manager
- Transfer funds between Fidelity Bank accounts and other financial institutions
- Make loan payments
- Pay bills, view and modify pending payments, and more

## Key features

- Check account balances
- View recent transactions
- Transfer money
- Pay bills
- Find locations
- Deposit checks

## What do users think of Fidelity Mobile Banking?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Great app experience
- 💡 Innovative mobile banking features

**Cons**

- 🐛 Frequent login issues
- 🐛 Crashes and freezes
- 🐛 Unreliable app performance
- 🔒 Security concerns with password resets

**Commonly reported bugs**

- Constant need to reset passwords
- Face ID/biometric login not working consistently
- App crashing or freezing on launch

**Most requested features**

- Improve password management and login reliability
- Enhance app stability and reduce crashes
- Provide better in-app support and troubleshooting

## Recent user reviews (10 of 43)

All indexed reviews: https://appshunter.io/ios/app/fidelity-mobile-banking/id988062565/reviews.md

### 1/5 — Bad update

*2026-07-07, version 4021.0.2*

Ever since the update the app has been so slow. The old version everything was fast and smooth, this one just isn’t great. Takes forever to load. I also hate that all the deposits and transactions are all black. It was easier to keep track of deposits when they were green, it just made more sense. And the balance under each transaction is gone whether it was pending or not !! What the heck!!! I like to see what the balance would be for everything. I think others would agree with me too on this.

### 5/5 — The new update website is great

*2026-07-03, version 4021.0.2*

Very good improvement, please with the website

### 4/5 — ( 3⅔ out of 5 )  The Overhaul Is Appreciated, But…

*2026-07-01, version 4021.0.2*

Why is everything so garishly bright? Is there no dark mode? I miss the white-over-dark grey with swaths of dark emerald of the previous version. This one is sterile and  moreover an affront on the retinae.

Also, it's gonna take quite a while to figure out where everything's been moved to. I'm surprised there's no in-app guided tour for reorienting users who had to make the jump, or for anyone, really. I still haven't found the "Manage Travel Plans" feature and begin to wonder if it got the axe for whatever reason.
EDIT: Finally found it stashed away under "tools", like it was some kind of addendum or afterthought. Again, a guided tour would go a *long* way.

### 1/5 — Awful

*2026-06-19, version 4021.0.2*

Constant pointless updates that do nothing but cause more problems, everytime there’s an update it seems to do everything but fix the problems that the app has. It’s extremely inefficient trying to do anything with this app. I’ve been thinking about just switching banks because of this.

### 5/5 — This bank is a joke

*2026-06-17, version 4021.0.2*

So they did an update over the weekend and now when I try to login the system doesn’t recognize my information like my SS,username, zip code. Mind you I have not been able to login into my account on my laptop since 2021 so was only using the mobile app now nothing and they are not open until 8:30!!!

### 4/5 — ( 3⅔ out of 5 )  The Overhaul Is Appreciated, But…

*2026-06-16, version 4021.0.2*

Why is everything so garishly bright? Is there no dark mode? I miss the white-over-dark grey with swaths of dark emerald of the previous version. This one is sterile and  moreover an affront on the retinae.

Also, it's gonna take quite a while to figure out where everything's been moved to. I'm surprised there's no in-app guided tour for reorienting users who had to make the jump, or for anyone, really. I still haven't found the "Manage Travel Plans" feature and begin to wonder if it got the axe for whatever reason.

### 4/5 — 4.5/5.0 Mostly Reliable Experience

*2026-05-24, version 26.1.10*

Everything works mostly great, so instead of paring the features, which the app's description neatly details anyway (let's avoid those redundancies, let's talk minor issues/potential areas for improvement:

 • Sometimes the app runs a little slowly, and on a related note, other times (every so often) it loads the "Cards" tab indefinitely, essentially frozen, necessitating a closing of the app and a reopening of it to follow (which of course also involves logging in all over again, yay, repetition), but it always loads the Cards tab correctly upon restarting, so it's not too inconvenient.
 • Once in a while also, it simply won't let you log in, due to Fidelity ‘experiencing technical difficulties’, whatever that means. You just gotta wait that out.
 • Lastly, some online purchases requires Travel Plans, but if you don't have the right regions lifted for a purchase so that your payment is denied, it's not always clear which one(s) that was/were.

### 1/5 — Doesn’t work

*2026-04-21, version 25.1.70*

This app simply does not work. Use a laptop and a browser if you want to bank online with Fidelity. Hence why I’m changing my direct deposits to a different bank. I really wish I could do business with Fidelity unfortunately everything is online nowadays, but Fidelity Bank is not integrated whatsoever. If you’re looking for a bank where you can check your balance quick via an app this is not the bank app for you. After changing my password 5 times it worked and I had $1000+ in overdraft fees. 0/10 stars. I still love my local bank but without an app interface it’s impossible for me to use on a daily basis.

### 3/5 — Horrible lately

*2025-02-15, version 24.2.60*

Constantly have to reset my password cause it says its wrong but it isnt. Its a guessing game on when the password reset email comes in

### 1/5 — Not much use if I can’t log in

*2024-08-17, version 24.1.70*

I constantly have to reset my password. After a week or so it tells me it’s wrong and I have to reset again. Try to reset on the app and it sends an email that never comes. After calling customers service like 12 times in a couple months I gave up. I might just close my account.

## Frequently asked questions about Fidelity Mobile Banking

### What can I do with the Fidelity Mobile Banking app?

The app allows you to manage your money from your iPhone. You can check your account balances, view recent transactions, transfer funds between accounts, and pay bills. It also helps you find nearby locations and deposit checks remotely.

### Is the Fidelity Mobile Banking app free to use?

The application itself is free to download and use. However, as it is ad-supported, you may see advertisements within the app. Standard carrier data rates may apply for usage.

### What devices is Fidelity Mobile Banking compatible with?

This application is designed for use on iPhones. Specific iOS version compatibility is not detailed in the provided description, but it is intended for Apple's mobile operating system.

### How do I deposit a check using the app?

The app features a check deposit function. While the exact steps are not detailed, typically you would select the deposit option, enter the check amount, and then take photos of the front and back of the endorsed check.

## Version history (last 5 releases)

### 4021.0.2 — 2026-06-15

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 26.1.10 — 2026-05-16

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.70 — 2025-12-08

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.32 — 2025-08-13

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.60 — 2025-01-22

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

## Apps similar to Fidelity Mobile Banking

| App | Rating | Price | Category |
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| [Fidelity Bank Ghana](https://appshunter.io/ios/app/fidelity-bank-ghana/id1225166167) | 4.6 (4,918) | Free | Finance |
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## More apps by FIDELITY DEPOSIT & DISCOUNT BANK, THE:

- [Fidelity Bank Business App](https://appshunter.io/ios/app/fidelity-bank-business-app/id1147760774)
- [Fidelity Bank Mortgage](https://appshunter.io/ios/app/fidelity-bank-mortgage/id1439814926)

All apps by FIDELITY DEPOSIT & DISCOUNT BANK, THE:: https://appshunter.io/developer/988062564

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
