# Fidelity PlanViewer — Fidelity International Ltd

> Manage workplace retirement savings, track value, performance, and investments. (iPhone/iPad app by Fidelity International.)

- Source: https://appshunter.io/ios/app/fidelity-planviewer/id1480686284 (this page in markdown: same URL + `.md`)
- Developer: [Fidelity International](https://appshunter.io/developer/376365193)
- Category: Finance
- Price: Free
- Rating: 4.40/5 from 90 App Store ratings · 95 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 73 MB
- Languages: American English
- Released: 2019-11-15
- Data updated: 2026-09-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fidelity-planviewer/id1480686284/reviews.md

## What is Fidelity PlanViewer?

PlanViewer is the smart way to manage your workplace retirement savings. Check your plan value and discover a range of helpful planning tools, all from your smartphone.

With the PlanViewer app you can:
• Manage and track your retirement savings
• Check your plan value, performance and more
• Monitor contributions, update your details and manage where you're invested
• Explore our range of tools and guidance
• Get the latest news and insights from Fidelity’s industry experts

Is this app for you?

This app is for members of a workplace plan administered by Fidelity International. You can log in using your existing Fidelity PlanViewer log in details, or register using your Fidelity Reference number via this app or online at planviewer.fidelity.co.uk.

## Key features

- Manage retirement savings
- Track plan value and performance
- Monitor contributions
- Update investment details
- Access planning tools
- Get expert news and insights

## What do users think of Fidelity PlanViewer?

Overall sentiment: negative

**Pros**

- 👍 Usable and user-friendly (recent improvement)
- 👍 Easy to use tool
- 👍 Handy and quick access
- 👍 Clear to understand performance
- 👍 Nice modern layout
- 👍 Easy to navigate

**Cons**

- 🐛 Clunky and not dynamic
- 🐛 Substandard UI
- 🐛 Cumbersome and poor UX
- 🐛 Difficult to find features
- 🐛 Poor app for a big fund manager
- 🐛 Basic, like a website link
- 🐛 Shoddy web wrapper
- 🐛 Painful on iPad
- 🐛 Overly complex authentication
- 🐛 Unstable and crashes
- 🐛 Outdated and buggy
- 🐛 Terrible UI
- 🐛 Useless for multi-account users
- 🐛 Horrible app design

**Commonly reported bugs**

- Biometrics login not fixed
- Stuck on authenticating
- Unable to login via app
- No way to verify email (blank screen)
- App freezes when switching apps
- App times out when loading
- Login issues
- App doesn't open after update
- White screen after update
- Login page broken/doesn't load
- Blank logon screen
- Update required loop
- App doesn't load/stuck on splash screen
- Login screen is blank
- App crashes
- Biometrics reverting to manual login
- Maximum session time exceeded error
- App loses login details after update
- PIN code not accepted
- App crashes upon login
- FaceID not working
- App periodically needs new login credentials

**Most requested features**

- Restore predicted fund value area
- Add more tabs
- Improve iPad screen utilization
- Restore current and future estimated pension value
- Provide a projection using data for lump sum
- More secure 2FA methods (TOTP, passkeys)
- Invest in a decent native iOS app
- Support for multiple pension accounts
- Ability to click on plan and learn for retirement income projection

## Recent user reviews (10 of 95)

All indexed reviews: https://appshunter.io/ios/app/fidelity-planviewer/id1480686284/reviews.md

### 1/5 — Doesn't work

*2026-06-27, version 3.30.0*

Just sits on "authenticating your device" forever. Searching for help on the Fidelity site is useless; no way to report a big.

### 2/5 — Hangs on Aunthenticating Device

*2026-06-09, version 3.30.0*

Forced update this morning, now can’t login, screen stays on the Authenticating Device indefinitely

### 5/5 — Love this app

*2026-05-28*

Easy to use. Made a change in investments and changed my address. Didn’t use calculators, but good to see they’re there.

**Developer response:** Hi, we're glad you're enjoying the app, and thanks for your review!

### 4/5 — Take 2 of my review

*2026-05-27*

This app has come leaps and bounds from the last review I had posted about it. Almost 7 months later and it’s usable, dare I say user friendly even. 
There are a lot of competitors with a more intuitive interface but this will do. 
Well done to the developers. A bit more in improvements to match some features on competitors and you will have done great.

**Developer response:** Thank you for leaving your review. We really appreciate you recognising the effort the team have been making, and hope you enjoy the improvements we'll continue to release!

### 5/5 — Great investment company for your pension

*2026-05-15, version 3.29.0*

They do the leg work for you invest great with good returns

### 2/5 — Biometrics log in

*2026-04-29*

When, when, when are you going to fix biometrics log in. I’ve been in contact with support for what seems like an eternity and it never gets fixed with each new update

**Developer response:** Hi, we're sorry to hear you're experiencing issues with biometric login. Our tech team are looking into the issue and we hope to resolve the issue quickly for you.

### 1/5 — Does not work

*2026-04-05, version 3.28.0*

Stuck on authenticating - will not open - deleting the app going back to website - don’t waste your time installing

### 1/5 — Absolute CON-artists

*2026-04-01*

I was introduced to these criminals by a compnany that I worked for. I payed into this company’s savings scheme every fortnight.

Now I have left the company and have requested to take my saved money as a single payment (leavers payment) it’s like it’s a ghost company.

If you manage to get through to them on the phone no one can give you a straight answer and just clearly reads the lies off of the website.

I wouldn’t wish this painful, non-communicative, unprofessional and ridiculous ‘investings/savings’ plan company to a terrorist organisation let alone my worst enemy. Joke.

**Developer response:** We're so sorry to hear you're unhappy and that we've failed to meet your expectations. Under UK law, we are restricted to when we are allowed to pay retirement savings out to people. This is usually due to the person being below the minimum pension age of 55 (which is rising to 57 in 2028). While I am unable to see your specific circumstances here, I would encourage you to speak to us again on 0800 368 68 68 so we can either help you make a withdrawal, or more clearly explain why you are unable to (if that is the case).

### 5/5 — Thanks

*2026-04-01, version 3.28.0*

Amazingly wonderful

### 5/5 — Fidelity PlanViewer

*2026-03-18, version 3.27.0*

Easy to use tool with great application accessory

## Frequently asked questions about Fidelity PlanViewer

### What does the Fidelity PlanViewer app do?

The Fidelity PlanViewer app allows members of workplace retirement plans administered by Fidelity International to manage and track their savings. You can check your plan value, monitor performance, track contributions, and update your investment details.

### What are the key features of the app?

Key features include managing and tracking your retirement savings, checking your plan's value and performance, monitoring contributions, updating your details, managing investments, accessing planning tools, and receiving news from Fidelity's industry experts.

### Is the Fidelity PlanViewer app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned.

### Who is this app intended for?

This app is specifically for members of a workplace plan administered by Fidelity International. You can log in with your existing Fidelity PlanViewer credentials or register using your Fidelity Reference number.

### How can I get started with the app?

You can log in using your existing Fidelity PlanViewer log in details. Alternatively, you can register using your Fidelity Reference number directly within the app or online at planviewer.fidelity.co.uk.

## Version history (last 5 releases)

### 3.33.0 — 2026-08-27

This release includes general app enhancements and fixes to improve performance and stability.

### 3.32.1 — 2026-08-12

This release includes general app enhancements and fixes to improve performance and stability.

### 3.32.0 — 2026-07-30

This release includes general app enhancements and fixes to improve performance and stability.

### 3.31.1 — 2026-07-16

This release includes general app enhancements and fixes to improve performance and stability.

### 3.31.0 — 2026-06-30

This release includes general app enhancements and fixes to improve performance and stability.

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## More apps by Fidelity International

- [Fidelity - Manage Investments](https://appshunter.io/ios/app/fidelity-manage-investments/id1462211125)
- [Fidelity International Events](https://appshunter.io/ios/app/fidelity-international-events/id1498576515)

All apps by Fidelity International: https://appshunter.io/developer/376365193

## Related topics

[american fidelity](https://appshunter.io/ios/topics/american-fidelity) · [fidelity netbenefits 401k](https://appshunter.io/ios/topics/fidelity-netbenefits-401k) · [fidelity charitable](https://appshunter.io/ios/topics/fidelity-charitable)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*