# Fidme: Rewards & Store Cards — user reviews

> 187 indexed App Store user reviews of Fidme by Fidme, rated 4.60/5 from 442 ratings.

- Source: https://appshunter.io/ios/app/fidme-rewards-and-store-cards/id391329324/reviews
- App overview in markdown: https://appshunter.io/ios/app/fidme-rewards-and-store-cards/id391329324.md
- Rating breakdown: 5★ 340 · 4★ 61 · 3★ 23 · 2★ 5 · 1★ 13

## What do users think of Fidme?

Overall sentiment: neutral

**Pros**

- 👍 Convenient way to store loyalty cards
- 🚀 Simple and easy to use
- 💡 Ability to add custom cards

**Cons**

- 🐛 Barcode scanning issues
- 🐛 Crashes and freezes
- 🔍 Limited card selection in certain regions
- 🤔 Unclear point system and redemption options

**Commonly reported bugs**

- Incorrect card detection and display
- Login/registration issues
- Inconsistent app behavior after updates

**Most requested features**

- Passbook/Wallet integration
- More customization options
- Better card organization and sorting
- Enhanced scanning capabilities

## Newest reviews (10 of 187)

### 3/5 — Card name

*2025-08-18, version 9.9.2*

Card names font is too small to read. Cards should be arranged in a list.

### 2/5 — It stinks

*2025-04-27*

To much requirements to rate

**Developer response:** Hello 👋 What do you mean by too many requirements? Feel free to contact us at support@fidme.com so we can help you and answer your questions. Have a nice day! 🙂

### 2/5 — Not for me

*2025-01-26*

Doesn’t import Stocard well, all cards in wrong language and auto detection of card branding always incorrect & unable to edit

### 2/5 — Has no idea what loyalty cards you’re trying to add, but confidently will choose the wrong one

*2025-01-09, version 9.7.1*

This app does what it says on paper, store your loyalty cards. But the uploading process was a nightmare and it made it literally unusable for me. I attempted to upload about 15 loyalty cards (from Australian stores) and when I uploaded the screenshot, as it advertises you should, they came up as all wrong stores from all over the world, not a single one was correct. Then I had to manually remove them and start putting them in manually again. Then, after revisiting the app, they had removed my manual changes and reset the cards to say they were from other stores again. I had no idea which stores they were actually for, which meant for the purchase I was trying to use it for, I couldn’t find the one I needed and ended up not using it. Might as well carry the plastic cards instead of using this app

### 4/5 — Why no “complication”?

*2024-10-23*

Why don’t you have a “complication” to easily start the app on the Apple Watch?  It would make it much more convenient instead of hunting through the app list for it.

**Developer response:** Hello Nick 👋 thank you for this very interesting feedback ! Our teams are working on this to make your experience even better 🙂 Beautiful day and see you soon on Fidme ✨

### 4/5 — Perfect for Loyalty Cards

*2022-03-27*

Although this is perfect for storing your loyalty cards on your phone, there’s one down side. Since downloading this app, it has had no way for me to redeem the points I’ve received and there’s not been one deal in the app either. I have noticed this app isn’t based in the US, so I think that may be the reason, so what I’m asking is that they provide those for people using the app in the United States and maybe I’ll change my review to 5 stars.

**Developer response:** Hello and thank you for your message! 🙏 If you're referring to the HAPPY Fids offers that can be redeemed for your points: We offer exclusive deals that our users can access using their HAPPY Fids points, such as discounts on partner websites and sweepstakes. However, I'm afraid the offer is very limited in your country, as we currently only have offers available to French users. This is because we negotiate reduced prices and very attractive offers (discounts of 40-50%) with selected partners, and these current partners are not willing to extend many discounts outside of France. We are currently working on finding new international partners and preparing a new version of HAPPY Fids and its future offers. So, please stay tuned. I will forward your request to our team. 🙂 Thank you for your feedback. Have a great day! ☀️

### 3/5 — Postcode error

*2021-06-21, version 7.9.0*

When I try to put my postcode in it only comes up with number please fix

### 5/5 — Carte fid

*2021-05-28*

Génial moins de cartes dans le portefeuille

### 5/5 — Facile

*2021-04-01*

On retrouve facilement les cartes

### 5/5 — Je l’utilise dès que je fais un achat

*2021-02-19*

Plus de cartes fidélités dans mon porte cartes depuis des années avec cette appli 
J’ai uniquement ma CB, carte d’identité ma carte vitale..

## Most critical reviews (10 lowest-rated)

### 1/5 — Widget incompatible avec ios26

*2026-03-04, version 10.1.2*

Des widgets blanc sur blanc c’est pas gagnant.

### 1/5 — Help

*2025-05-25*

Will not let me access the app after I signed up with an email and user name.  Am I missing something?

**Developer response:** Hello 👋 We are really sorry for this problem. It has now been fixed! You can access the application again without worry 🎉 Nice day!

### 1/5 — Compliqué

*2024-11-25, version 9.6.1*

Regardez comment c’est simple avec Google comparer

### 1/5 — Poor user experience

*2024-11-22, version 9.6.1*

Shockingly bad user experience, quite a basic app

### 1/5 — Do not get

*2024-05-12*

It will take your $ and a lot more

**Developer response:** Good morning,👋 Can you tell us more about your dissatisfaction? We would be happy to help you and improve our application based on your feedback. Beautiful day,✨

### 1/5 — Forced to give the app mashers personal information before you can do snagging else

*2024-02-11, version 8.7.1*

App forces you to give personal details to the app makers before you can even use it to check it out. Deleted as I refuse to do so. Poor product.

### 1/5 — I don’t understand the concept of fids

*2024-01-17, version 8.7.0*

Have accumulated fids but don’t any use for them. What am I supposed to do with them, what are they for? Not explain very well. I’ve not seen any offers on my page at all

### 1/5 — Dunno what is the function for points

*2024-01-08*

Just a app to store your card info. 

Upload the invoice seems no use in UK.

**Developer response:** Hallo,👋 We hebben onze terugbetalingsaanbiedingen nog niet in een ander land dan het vasteland van Frankrijk ingezet, maar dit is een oplossing die in de toekomst kan worden geboden. U kunt nog steeds profiteren van de voordelen op FIDME. Mooie dag,✨

### 1/5 — Confused

*2022-07-02, version 8.1.0*

Not quite sure what the point of the app is?

### 1/5 — So far one month and the app

*2022-03-21, version 7.13.0*

I’m still learning how to use the app not very good at it and not understanding much about it but I keep putting in my receipts to add points and don’t know what to use them at or how to use them yet try to YouTube it did not help so somebody can help me would be niceBecause if I cannot use them I’m gonna delete this app and put a zero stars on it if I can

## Most praised reviews (10 highest-rated)

### 5/5 — Cartes

*2026-07-18*

Toutes mes cartes de fidélité rassembler 🌈👍

**Developer response:** Merci pour cette excellente note ! 🤩

### 5/5 — Facile

*2026-05-07*

Évite d avoir les cartes sur soi

**Developer response:** Merci pour votre retour 🤩 Ravis que Fidme vous simplifie la vie au quotidien avec toutes vos cartes de fidélité au même endroit 😊

### 5/5 — Une app qui fait ce qu’elle promet

*2025-10-17*

Installée pour la première fois en 2013, je m’étais tourné plus tard vers une alternative qui me convenait mieux (St…rd). Puis cette alternative a été rachetée, a changé de nom (Kl…na) et est devenu tout sauf ce qu’elle était avant : un truc inutilisable et envahi. Retour sur Fid’me, l’app a super bien évolué, elle fait simplement ce qu’on attend d’elle : gérer simplement et rapidement les cartes de fidélité. Ils ont la bonne idée de ne pas se reposer sur iCloud mais sur un compte classique que l’on peut donner à toute la famille. Les widgets sont bien fichus (quoiqu’un peu moche au niveau rendu des icônes) et permettent un accès très rapide à la carte qu’il faut quand il le faut. Ah si, y a l’icône qui est moche à mon goût (ça fait années 2010) mais honnêtement on s’en fiche, tout le reste fonctionne à la perfection.

**Developer response:** Wow 😍 Merci beaucoup pour ce superbe retour et pour votre fidélité depuis toutes ces années ! Notre appli Fidme a beaucoup évolué depuis sa création il y a plus de 10 ans, et c’est avant tout grâce à vous et à vos précieux retours 💚 Nous sommes ravis de savoir que vous appréciez sa simplicité et son efficacité, c’est exactement ce que nous voulons offrir à nos utilisateurs 🙌 Et promis, nous notons vos remarques sur le design et les icônes 😉 Encore un grand merci pour votre message qui nous fait chaud au cœur. 🤗 Très belle journée !

### 5/5 — Piètre application

*2025-05-19*

La modification du numéro de la carte ne fonctionne pas et l’enregistrement des photos de la nouvelle carte non plus … 
À part l’enregistrement des cartes, je ne vois pas d’autres fonctions programmées

### 5/5 — Bonne application

*2024-08-23, version 9.4.0*

Je recommande cette application à tous !

### 5/5 — Cartes

*2023-12-09*

J’adore la simplicité d’ajout et surtout recherche ensuite.

**Developer response:** Bonjour, 👋 Merci pour votre formidable retour, l'équipe est ravie.🙏 Nous mettons tout en œuvre pour rendre l'application ergonomique, facile d'utilisation et à la portée de tous. Le saviez-vous ? Feuilletez les catalogues promos de vos magasins Lidl et E. Leclerc sur l'app et repérez les bonnes affaires en avant-première ! Belle journée,🌸

### 5/5 — Scan carte

*2023-05-11*

Impossible de prendre en photo ou de scanner les cartes…

**Developer response:** Bonjour, 👋
Nous sommes désolés d'apprendre que vous avez des difficultés à ajouter vos cartes à l'application. Avez-vous essayé de redémarrer l'application ou votre téléphone ? Si le problème persiste, essayez de désinstaller et de réinstaller l'application. Si vous avez toujours des problèmes, veuillez nous contacter pour que nous puissions vous aider davantage.😊
Belle journée,🌸

### 5/5 — Perfect

*2022-12-29, version 8.3.0*

Use this for keeping many loyalty cards easily at hand. Works great where I need bar codes to scan for points of purchases. Best part is that I don’t have to download each merchant’s app on my phone, even better  I can add cards that don’t have an app. Reliable, simple, and the free version I’m using meets my needs. No adverts or upgrade messages getting in the way.

### 5/5 — Enfin une appli vraiment utile

*2022-08-07*

Cette appli est géniale, elle permet de ne plus transporter de carte de fidélité… 
Seul bémol : quand on rentre une nouvelle carte manuellement, la prise des photos de la carte ne se fait pas automatiquement et le résultat est vraiment mauvais… mais bon comme ça n’a pas d’influence sur l’utilisation de la carte ce n’est pas très important…

### 5/5 — Fid Me

*2021-08-18*

This app is so easy to use. I can’t wait to earn some cash back

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
