# Fido My Account — Track data usage & pay bills > Mobile account management for Fido customers: data tracking, billing, and plan customization. (iPhone/iPad app by Fido Solutions Inc..) - Source: https://appshunter.io/ios/app/fido-my-account/id337632423 (this page in markdown: same URL + `.md`) - Developer: [Fido Solutions Inc.](https://appshunter.io/developer/337632426) - Category: Utilities - Price: Free - Rating: 4.20/5 from 1,005 App Store ratings · 356 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 156 MB - Languages: American English, Canadian French - Released: 2015-11-04 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/fido-my-account/id337632423/reviews.md ## What is Fido My Account? Fido connects Canadians through its amazingly fast LTE network, delivering seamless connectivity and lightning-fast speeds for all your needs. Get the Fido My Account app so you can manage your account and services, it’s never been easier. Track your data usage with Data Bytes™, set wireless alerts, make secure payments, and access your account safely anytime, anywhere. Stay on top of your plan and usage Quickly check your plan details, upgrade options and account balance. Compare rates, review other plans and select add-ons to customize your services. You can also upgrade your device or check eligibility directly in the app. Track data usage and set alerts Keep an eye on your data usage with real-time tracking and set up notifications to avoid going over your data. Staying within your plan and budget has never been simpler. Manage SIM and eSIM • Activate, swap or manage your SIM or eSIM directly in the app. • Manage your family’s mobile lines all in one place to keep everyone connected. 24/7 support anytime you need it • Get support whenever you need it with our robust selection of support articles. • Chat with our virtual assistant, always ready to help. Data Bytes™ – 5 Extra Hours of Data • Get 5 extra hours of data each month on select Fido Pulse™ plans! • Activate 1 free hour of data, 5 times a month, with a simple shake of your phone in the Fido My Account app. • Stream, share and surf worry-free—no WiFi needed! Travelling • If you’re travelling out of the country or province you can check travel options and features on your plan • Choose when to hold or suspend your service for a short while, if you’re going out of town. Exclusive Rogers Bank offers – available for Fido customers too • Discover special offers from Rogers Bank directly through the app. • Earn unlimited cash-back rewards with Rogers Red Mastercard, on all your purchases, redeemable anywhere Mastercard is accepted. Enjoy the benefits of no annual fee and get rewarded for everyday spending. Customize add-ons and services • Choose the add-ons you need, like extra data, long distance and voicemail. • Change your number or add roaming options to match your plans. Track orders and stay updated • Track your orders in real-time • Stay informed with our “What’s New” section to learn about the latest app features. • Secondary users can use the “guest login” with their mobile number to view usage and manage their line. Why choose the Fido MyAccount app? • Manage account and services: pay bills, check mobile data usage and set wireless data alerts • Secure login: safe and easy access to your account • Plan and add-ons: check plans, upgrade options, and customize add-ons • Device upgrades: upgrade your device or check eligibility • SIM/eSIM: activate or swap your SIM or eSIM seamlessly in the app • 24/7 support: get help anytime with our virtual assistant • Travel options: manage roaming and travel settings on the go • Exclusive Rogers Bank offers • Family management: manage all your family’s lines in one place Download the Fido My Account app today to manage your Fido account and services right at your fingertips and stay connected wherever you go. Love us? Give us a follow on social: https://www.facebook.com/Fidomobile https://www.instagram.com/Fidomobile https://x.com/Fidomobile Learn more at https://www.Fido.ca/ ## Key features - Track data usage with Data Bytes™ - Set wireless alerts - Make secure payments - Manage SIM and eSIM - 24/7 virtual assistant support - Customize add-ons and services - Track orders ## What do users think of Fido My Account? Overall sentiment: negative **Pros** - 🚀 Lightning-fast app - 💡 Convenient account management - 👍 Nice UI and navigation **Cons** - 🐛 Frequent crashes and bugs - 🔒 Poor security and login issues - 👎 Unresponsive customer service - 🔋 High data usage and battery drain - 💸 Overpriced plans and hidden fees **Commonly reported bugs** - Login page not loading - Blank screens and white pages - Frequent sign-outs and session timeouts - Incompatibility with newer iOS versions **Most requested features** - Add Face ID/Touch ID support - Improve data usage tracking - Provide more customization options - Integrate with digital wallets ## Recent user reviews (10 of 356) All indexed reviews: https://appshunter.io/ios/app/fido-my-account/id337632423/reviews.md ### 1/5 — My experience *2026-08-19, version 4.50.0* I try to get onto the fido my app. The dog just sits there with the timer running. I can not access the app to log into my account. This is terrible service. ### 2/5 — Bills *2026-08-17, version 4.56.1* The bills that shone is not fixed. It’s increase every 8 months. ### 1/5 — Horrible *2026-08-15, version 4.56.1* Fido charged me way more than they should and now they don’t have costume service besides a computer, so you get the WORST SERVICE EVER! ### 5/5 — Brentwood FIDO - Canada *2026-08-15, version 4.56.1* Staff is helpful , comical , professional and very easy to work with. ### 1/5 — Fido is terrible *2026-08-14, version 4.56.1* No one to talk to cant even login their Chatbot just sends you on a loop and cuts you off, same with their support number. Worst phone company there is! ### 4/5 — Utilisation *2026-08-14, version 4.56.1* Très pratique. Plateforme visuel simplifiée et améliorée ### 5/5 — Helpful *2026-08-13, version 4.56.1* Very convenient ### 4/5 — Your Web app isn’t working *2026-08-13, version 4.56.1* Someone should look at it. Especially on Chrome or firefox. ### 1/5 — My issue not clear *2026-08-08, version 4.56.1* I request you please clear my extra bil ### 2/5 — IOS 15.7.1 cannot use fido app *2026-08-08, version 4.50.0* As a mobile carrier, Fido should serve all types of phones. your users not be able to use the app just because their iOS version is outdated? You should focus on developing apps compatible with more system versions.You should not abandon those who are still running iOS 15.7.1. ## Frequently asked questions about Fido My Account ### What can I do with the Fido My Account app? The Fido My Account app allows you to manage your Fido mobile account. You can track your data usage in real-time, set up alerts to avoid overages, pay your bills securely, and view your plan details. It also facilitates managing your SIM or eSIM, customizing add-ons, and accessing 24/7 support. ### How do I track my data usage? You can track your data usage with the 'Data Bytes™' feature, which provides real-time monitoring. The app also allows you to set wireless alerts to notify you when you are approaching your data limit, helping you stay within your plan and budget. ### Is the Fido My Account app free to use? Yes, the Fido My Account app is free to download and use. There are no charges associated with managing your account or accessing its features through the app. Any costs related to your Fido plan or add-ons will be as per your existing service agreement. ### Can I manage multiple lines or family members' accounts? Yes, the app supports managing multiple mobile lines in one place, making it convenient to keep your family connected. Secondary users can also access certain features like viewing usage and managing their line through a 'guest login' option. ### What are the exclusive offers mentioned? The app provides access to exclusive offers from Rogers Bank for Fido customers. This includes information about the Rogers Red Mastercard, which offers unlimited cash-back rewards on all purchases, redeemable anywhere Mastercard is accepted, with no annual fee. ## Version history (last 5 releases) ### 4.56.1 — 2026-07-31 We’ve been hard at work making improvements to the MyFido app. This update brings you improvements and bug fixes. ### 4.56.0 — 2026-07-19 We’ve been hard at work making improvements to the MyRogers app. This update brings you improvements and bug fixes. ### 4.55.0 — 2026-06-25 This update introduces a new home screen, improvements & bug fixes. New features A faster, more personalized home screen shows your bill, data usage and offers right when you open the app. Use Quick actions to track your order, manage add-ons and more in fewer taps. Thanks for using our app—leave a comment and tell us how we’re doing. Check out the latest features—download our app. ### 4.54.1 — 2026-06-08 This update introduces a new home screen, improvements & bug fixes. New features A faster, more personalized home screen shows your bill, data usage and offers right when you open the app. Use Quick actions to track your order, manage add-ons and more in fewer taps. Thanks for using our app—leave a comment and tell us how we’re doing. Check out the latest features—download our app. ### 4.54.0 — 2026-06-03 This update introduces a new home screen, improvements & bug fixes. New features A faster, more personalized home screen shows your bill, data usage and offers right when you open the app. Use Quick actions to track your order, manage add-ons and more in fewer taps. Thanks for using our app—leave a comment and tell us how we’re doing. Check out the latest features—download our app. ## Apps similar to Fido My Account | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyRogers - Manage your account](https://appshunter.io/ios/app/myrogers-manage-your-account/id337618972) | 4.5 (2,797) | Free | Utilities | | [MyDISH Account](https://appshunter.io/ios/app/mydish-account/id1123102087) | 4.5 (387,820) | Free | Utilities | | [My Tracfone: Account Manager](https://appshunter.io/ios/app/my-tracfone-account-manager/id960103387) | 4.7 (55,261) | Free | Utilities | | [myCricket App](https://appshunter.io/ios/app/mycricket-app/id626392754) | 4.7 (214,680) | Free | Utilities | | [Public Mobile](https://appshunter.io/ios/app/public-mobile/id1645306824) | 4.2 (116) | Free | Utilities | | [Freedom Mobile My Account](https://appshunter.io/ios/app/freedom-mobile-my-account/id891807900) | 1.9 (18) | Free | Utilities | ## Related topics [fido loan ghana](https://appshunter.io/ios/topics/fido-loan-ghana) · [fido loan](https://appshunter.io/ios/topics/fido-loan) · [fido credit](https://appshunter.io/ios/topics/fido-credit) · [fido my account](https://appshunter.io/ios/topics/fido-my-account) · [fido](https://appshunter.io/ios/topics/fido) · [fido solutions](https://appshunter.io/ios/topics/fido-solutions) · [fido alert](https://appshunter.io/ios/topics/fido-alert) · [fido by medzero](https://appshunter.io/ios/topics/fido-by-medzero) · [fidapp](https://appshunter.io/ios/topics/fidapp) · [copper pearl](https://appshunter.io/ios/topics/copper-pearl) · [banglalink vibe](https://appshunter.io/ios/topics/banglalink-vibe) · [fico world](https://appshunter.io/ios/topics/fico-world) · [koodo mobile](https://appshunter.io/ios/topics/koodo-mobile) · [fipark](https://appshunter.io/ios/topics/fipark) · [fifo](https://appshunter.io/ios/topics/fifo) · [fimc](https://appshunter.io/ios/topics/fimc) · [ava airborne](https://appshunter.io/ios/topics/ava-airborne) · [my account manage](https://appshunter.io/ios/topics/my-account-manage) · [ftc my account](https://appshunter.io/ios/topics/ftc-my-account) · [robi store locator](https://appshunter.io/ios/topics/robi-store-locator) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*