# Field Force Automation

> Field Force Automation (iPhone/iPad app by Xtracover Technologies Private Limited.)

- Source: https://appshunter.io/ios/app/field-force-automation/id1625243065 (this page in markdown: same URL + `.md`)
- Developer: [Xtracover Technologies Private Limited](https://appshunter.io/developer/1603786921)
- Category: Travel
- Price: Free
- Age rating: 4+
- Requires: iOS 14.0 · 7 MB
- Languages: English
- Released: 2022-05-24
- Data updated: 2026-07-31
- User reviews in markdown: https://appshunter.io/ios/app/field-force-automation/id1625243065/reviews.md

## What is Field Force Automation?

Field Force Automation, or FIFA is an automated process to monitor, streamline and manage field support operations.
• Real time update against the complaint
• Better capture of working performed by the field engineer
• Faster response to the customer against his complaints
• Better call management by the field force, reflecting better SBD and closure of the complaint with in SLA timeline
• With all details of the complaint listed, field engineer can better diagnose and serve against the complaint he is attending
• Efficiency/productivity of the field force can be obtained based on their daily working through the tool
• Improve in communication between the field force and its regional center
• With Punch In report, the regional team has a better understanding of which engineers are active in a given day, thus leading to call assignment to the available field engineers
• Making conveyance gets easier as details are already captured, thus enabling field engineer to submit fast, and enabling SDMs to check and approve quickly.


## Version history (last 3 releases)

### 1.0.3 — 2023-02-02

Minor bugs fixes

### 1.0.2 — 2022-12-22

Minor bugs fixes

### 1.0.1 — 2022-05-24

No release notes.

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## More apps by Xtracover Technologies Private Limited

- [XCQC Pro](https://appshunter.io/ios/app/xcqc-pro/id1583922364)
- [XCQC Lite](https://appshunter.io/ios/app/xcqc-lite/id6472811765)
- [XtraCover for Business](https://appshunter.io/ios/app/xtracover-for-business/id6477915545)

All apps by Xtracover Technologies Private Limited: https://appshunter.io/developer/1603786921

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*