# Field Service Assistant — user reviews > 842 indexed App Store user reviews of Field Service Assistant by Sarka Tyri Software LLC, rated 4.70/5 from 6,325 ratings. - Source: https://appshunter.io/ios/app/field-service-assistant/id318274341/reviews - App overview in markdown: https://appshunter.io/ios/app/field-service-assistant/id318274341.md - Rating breakdown: 5★ 5,106 · 4★ 828 · 3★ 216 · 2★ 59 · 1★ 116 ## What do users think of Field Service Assistant? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Helps keep ministry organized - 💡 Useful features like timer, mapping, and report sending - 🙏 Grateful for developer's hard work - ⭐ Great app overall **Cons** - 🐛 Issues with data loss/deletion - 🐛 Crashes/stability problems after updates - 🔍 Difficult to edit/correct entries - 🔍 Missing features like Bible study tracking **Commonly reported bugs** - Duplicate entries appearing in reports - Estimated address feature not working - Contacts/data disappearing after updates - Inability to delete old return visits **Most requested features** - Add LDC and pioneer school hour tracking - Improve monthly/yearly report viewing and editing - Sync data across devices - Add more customization options - Integrate with other ministry apps ## Newest reviews (14 of 842) ### 3/5 — Wants permission to access contacts *2026-02-15, version 5.1.7* Been using for years to track FS hours. Want to use RV feature but I don’t want or need it to have access to contacts but can’t seem to use it without granting permission. Want option to add RV without needing to make RV a contact. ### 4/5 — EnjoyAble *2025-02-02, version 5.1.7* Have been using this for a few years now. Love it! Can you also please allow reports to be uploaded to NW Publisher (as you do with HourGlass) ? That will be very helpful ### 3/5 — FS Assistant App Review *2025-01-26, version 5.1.7* Not very easy to use, especially when in the ministry. Clumsy (probably some user error as well) ### 4/5 — Lost of information *2025-01-23, version 5.1.7* Recently I checked all my FS time entries and noticed nothing was there, I lost all the entry for this new year. I have the E mail I had sent to the FS overseer, but I have no way to recover the entries for the month of December. This is the second time this happened to me. Is there any ways how I can recovered my entries for December? Why is this problem happening? Is there a way to fix this problem? ### 4/5 — Serais un 5 étoiles s’ils y aurais une barre de recherche pour les nom *2024-12-03, version 5.1.7* Charles ### 4/5 — Formatting *2024-10-24, version 5.1.7* I’ve looked for the setting to show the calendar and watched the videos. I still don’t see the full calendar. So settings aren’t easy to adjust ### 4/5 — Ministry *2024-09-21, version 5.1.7* I really like the app but why can't you add a territory manager with this app. Then it would be the best app it should be. And have it sink with all you devices. This would be good. ### 4/5 — Record Minutes *2024-09-02, version 5.1.7* Not quite sure if there is a way to actual record to the minute. Combining LDC with service hours sometimes it is not rounded up to the the nearest 30 or 60 min. How does one record say 25 min or 40??? I am sure it is found somewhere but how can one add credit for LDC to existing service hours keeping both in separate columns. Is there a total column? I tried to look at the video. Still looking though. ### 5/5 — Good app for service. *2024-09-02, version 5.1.7* Would like to be able to search for key words like DOG or DAY SLEEPER, etc Would appreciate the same app for android. Thanks very much. Also, please show data for last month in the service year. My August report was deleted before I could report it. Thank you. ### 5/5 — Field Service App *2024-06-24, version 5.1.7* We absolutely love this app for keeping track of interest. Thank you!! ### 4/5 — Update with no placement *2024-06-15, version 5.1.7* Hi, this is a great app that I have been using for years. However, I wonder if there is an update reflecting the change in reporting, that is no report in placement. Thanks in advance. ### 4/5 — Sharon *2024-06-08, version 5.1.7* I still enjoy the simplicity of the app, but couldn’t update app to mirror most recent features. ### 5/5 — Field service is 👍🏽👍🏽👍🏽👍🏽 *2024-05-06, version 5.1.7* Aunque ya tiene tiempo qué lástima he utilizado, ahora siento que le falta algo. Por ejemplo,tengo el privilegio de servir en un Comité. Otras aplicaciones permiten que se lleve el tiempo paralelamente de esa asignación. Si bien no cuenta para el ministerios,es importante porque así el Ca. Sabe donde anda uno cuándo no se llega a una asignación, como el Sc. Sabe que se está llevando a cabo una actividad importante. ### 4/5 — Needs updating *2024-04-03, version 5.1.7* It’s a good app but it needs to be updated or allow the user to make them. ## Most critical reviews (10 lowest-rated) ### 1/5 — Me desaparece el informe y tengo que volver a re recuperar y vuelve a desaparecer *2025-11-04, version 5.1.7* Me desaparece el informe y tengo que volver a re recuperar y vuelve a desaparecer ### 1/5 — Not Working *2025-09-24, version 5.1.7* Disappointed ### 1/5 — Access to contacts *2025-04-16, version 5.1.7* Sorry. I did not actually use this app because it seems that the only way to add rvs is to allow access to my contacts. Not helpful.I do not put rvs in my contacts unless we’ve established a strong relationship. Also, I have lots of contacts that are unrelated to theocratic activity ### 1/5 — Access to contacts *2024-12-13, version 5.1.7* Why do you need to access our contacts. I would like to use this app but I don’t see why I need to give it access to my private contacts. ### 1/5 — new contact *2024-09-28, version 5.1.7* Can’t add new contact ### 1/5 — I’m at a loss *2024-02-13, version 5.1.7* Is there a manual to go with this? ### 1/5 — Can’t add to notes anymore *2023-03-02, version 5.1.2* This comes up “ AddressBook Error E042 (207): The save request failed because it attempted to modify records in a container that is read-only.” ### 1/5 — September 2021 time deleted *2022-07-07, version 5.1.2* For apparently no reason, September 2021 was deletedAs well as the time I entered for October, from the app. I updated my iPad to the latest iOS, which was 15.0.1. But that shouldn’t have had no effect on this app. It had no effect on anything else on my iPad. I had to guesstimate my October time and edit. But I have no record for September so apparently this will not be carried forward. Very disappointing. I well look for another app ### 1/5 — Nick *2022-03-25, version 5.1.2* I updated the app and lost all the data. There is not option anywhere on the app to retrieve it back. Additional is not taken the reviews. It shows a box for a nick name and a message shows right away that the nickname is take. It looks like all the nicknames are taken. ### 1/5 — Nothing but trouble *2022-03-01, version 5.0.8* Would be nice if it worked ## Most praised reviews (10 highest-rated) ### 5/5 — Very Handy *2026-08-12, version 5.1.7* I use this app primarily to track my return visits. I love the feature that timestamps to the visit and it saves it in logical order! Thank you very much! ### 5/5 — Simple & Effective *2026-05-02, version 5.1.7* Excellent app to keep track of ministry time, sending service records and publications. GPS address records house area of your calls. ### 5/5 — Thanks once again *2026-03-18, version 5.1.7* FSA continues to be the best app out there. Thank you for your continued efforts in supplying us with such an indispensable tool. It’s so worth it for us. I hope it’s worth it for you, the developer! ### 5/5 — Works very well *2025-09-21, version 5.1.7* Ive used this app for 10 or 15 years, and it works very well. Although it still lists all of the items we no longer use, even as pioneers, i love it for its other features. For example, it “estimates” the address and it nails it every time with the complete address. It also gives the option to enter rv’s by numerous categories according to your preference. It can either automatically or manually enter literature and identify what type of literature. It can start a time clock to record your time. And the list goes on and on. I love it and use it every day. ### 5/5 — Mis horas de agosto no las encuentro *2025-09-02, version 5.1.7* Cuantas horas hice en total en agosto ### 5/5 — Help *2025-07-25, version 5.1.7* I’m trying to find out what to do. My phone was stolen with the app on it. I’ve downloaded the app to my new phone but it still won’t. I don’t know how to get all my information back or transferred. Can anyone help me please? Regards steve. ### 5/5 — Love this App *2025-03-20, version 5.1.7* So easy to use, great for organizing your return visits by date or city etc. Thank you to whoever the dear person or persons are that came up with this user friendly app👍🏻🙏🏻 ### 5/5 — Service Report *2025-03-14, version 5.1.7* Hi, love you app, but just must wanted to ask when there will be an update to include the new revised service report slips? Thanks ### 5/5 — Great app for keeping track of service info *2025-01-25, version 5.1.7* I really appreciate this app. and all that it does ! It really helps in keeping track of all offers and the info. that has been discussed and reviewed. ### 5/5 — Great App *2024-12-21, version 5.1.7* This App is a great help. Only issue, I when I made appointments for a return visit for 12 noon the time we change to 10:00am I then tried 11:55am and it reverted to 9:55am. I would also like date format to always be: day, month, year. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*