# Field Service Dispatch — by Verizon Connect

> Mobile app for field service dispatchers and technicians to manage jobs and communication. (iPhone/iPad app by Verizon Connect Inc..)

- Source: https://appshunter.io/ios/app/field-service-dispatch/id1458096849 (this page in markdown: same URL + `.md`)
- Developer: [Verizon Connect Inc.](https://appshunter.io/developer/335276903)
- Category: Business, Productivity
- Price: Free
- Rating: 4.70/5 from 106 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 46 MB
- Languages: American English, Flemish, French (France), German (Germany), Italian, Polish, European Portuguese, European Spanish
- Released: 2019-08-06
- Data updated: 2026-08-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/field-service-dispatch/id1458096849/reviews.md

## What is Field Service Dispatch?

Reveal Field (formerly known as Field Service Dispatch for Reveal) makes it easy for dispatchers to efficiently schedule and communicate about jobs with technicians and customers. With the Reveal Field mobile app, technicians can easily share job progress and important job details with the office, helping to simplify communication and increase productivity in the field. Technicians can also capture proof of service details, such as job notes, photos and signatures.
 
The Reveal Field app lets you:
 
•	Review your jobs for the day and receive notifications when your schedule changes. 
•	Capture important job notes, photos and signatures.
•	Access everything you need for a job—including customer information and history,  location and directions.
•	Keep dispatchers updated on job statuses, including travel time and time on site.
•	Continue using the app when there's no signal; information will sync when you're back online.

Download Reveal Field and simplify communication with your teams in the field now.

Not a Reveal Field customer? Contact the Verizon Connect team at 866.844.2235 to request a live demo.

## Key features

- Job scheduling and notifications
- Capture job notes, photos, and signatures
- Access customer information and history
- Update job statuses and travel times
- Offline data synchronization

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/field-service-dispatch/id1458096849/reviews.md

### 2/5 — Not great for iPhone users

*2026-02-05*

The app is very slow responding, which slows me down a lot during my work day,
Very frustrating

### 1/5 — Scam

*2024-07-30*

**Terrible Experience with Verizon - Hidden Charges and Poor Customer Service**

I am extremely disappointed with Verizon. Despite their assurances that I could cancel my service for free within a 90-day probation period, they have charged me for services I did not agree to and did not use. 

After contacting their customer service multiple times, I was given the runaround and told that there was nothing they could do. This is a clear case of misleading and unfair business practices. 

Beware of hidden charges and unhelpful customer support if you choose Verizon. I expected better from such a large company. Avoid Verizon if you value transparency and honesty in your service providers.

### 3/5 — Password

*2022-10-10*

Downloaded app & email wont let me set up password Grrr

### 5/5 — Smooth, Easy and Convenient

*2019-08-05*

I like how it’s very easy to use and it doesn’t require a heap of information. Send out updates very quickly and updates on my side in real time. Makes things a lot easier cancellations and additional jobs that come in. I see a lot of potential from what they could build off of this with.

**Developer response:** Hi Chris, Thank you so much for taking the time to review our app. I am glad that you are having a good experience Verizon Connect Field App. We are always updating the app to provide the best user experience. Thank you-Ashlee, Product Team

## Frequently asked questions about Field Service Dispatch

### What is Field Service Dispatch used for?

Field Service Dispatch is used by dispatchers to schedule jobs and communicate with field technicians and customers. Technicians can use it to update job progress, capture proof of service, and access job details.

### Can Field Service Dispatch be used without an internet connection?

Yes, Field Service Dispatch allows technicians to continue using the app when there is no signal. Information will automatically sync once a connection is re-established.

### What kind of information can technicians capture with Field Service Dispatch?

Technicians can capture important job notes, photos of work performed, and customer signatures as proof of service directly within the app.

### How does Field Service Dispatch help improve productivity?

By simplifying communication, providing easy access to job details, and allowing for real-time status updates, the app helps increase productivity for both office staff and field technicians.

### What devices is Field Service Dispatch available on?

Field Service Dispatch is available on iPhone and iPad devices, making it accessible for technicians in the field.

### How often is Field Service Dispatch updated?

The latest version of Field Service Dispatch is 2.4.11, and it was last updated on February 3, 2026. This indicates a consistent update schedule from the developer.

### What is the user rating for Field Service Dispatch?

Field Service Dispatch has a high user rating of 4.7 stars based on 106 ratings, suggesting positive user sentiment and satisfaction with its functionality.

### Is Field Service Dispatch free to use?

Yes, Field Service Dispatch is available for free. There are no in-app purchases or advertisements mentioned, making it a completely free tool for businesses.

## Version history (last 5 releases)

### 2.4.11 — 2026-02-03

Fixed a bug that was causing crashes for users on iOS10 through iOS13.

### 2.4.10 — 2024-11-19

Rebranding.

### 2.4.9 — 2024-02-06

This version of the app includes bug fixes and performance improvements.

### 2.4.8 — 2024-01-08

This version of the app includes bug fixes and performance improvements.

### 2.4.7 — 2023-05-11

This version of the app includes bug fixes and performance improvements.

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## More apps by Verizon Connect Inc.

- [WorkPlan by Verizon Connect](https://appshunter.io/ios/app/workplan-by-verizon-connect/id593910424)
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All apps by Verizon Connect Inc.: https://appshunter.io/developer/335276903

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*